All reviews

Rating Breakdown

  • 5
    79% (325 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    13% (53 ratings)
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5 / 5 Share

April 1, 2020

I have been using Fuel since I launched my company about a month and half ago and I have to say I am VERY pleased with it! They have processed over 500 orders for us so far! Their processing time is seriously INCREDIBLE! It's the fastest POD I have seen! We have had a couple issues with product, but they have been SUPER fast to fix them and it's been a very small % out of the over 500 orders! I also ran into a problem with adding product for over a week, and Max went ABOVE and BEYOND trying to help me sort it all out working with me daily. No joke, he is probably tired of my many messages! In the end it was actually a shopify issue and NOT fuel, and yet Max still was there every step of the way to help me sort it all out! BRAVO to him and the Fuel team! I look forward to a long partnership with this company!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2020

Very fast shipping and great customer service, highly recommend for all pod stores, will keep using this app in the future.

Store

Pofily

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2020

Fast shipping and great customer service! Highly recommend for new users and giant sellers. Waiting for new product lines coming

Store

ebistar

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2020

I have used this app for quite a few months now and am extremely impressed with the quality and level of service. I have dealt with other POD providers in the past and have been left disappointed. I have nothing but praise for this group of people who work extremely hard, in my opinion, to deliver quality products for our small business customers we cater to. My customers have been impressed with the products that they received and that makes me feel good knowing I made a good decision in picking an AWESOME provider. I can't wait to see what other features are on the horizon!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2020

App has been great overall. Pricing and service is strong. Most importantly shipping speeds are great for my customers.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

Great Fuel, best pricing and good quality

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 20, 2020

Best price, mug print very fast, shipping fast. I love this app, easy design. Best customer service <3

Store

TinTinz

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Quick and helpful support, quick processing time and express shipping service with very cheap price. Recommended!

Store

GuuBuu

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

I love this app.. easy to upload designs..enough products to get something started.. and they are fast. Best customer service I have encountered so far as well. Print looks great. Cannot wait to grow my business with them!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Wow, I'm so happy to have found this app. My products are primarily print on demand, so I needed to make sure I used the best service out there. Important factors for me are 1.) Quick processing times 2.) Low/reasonable prices 3.) Variety of products 4.) Excellent/responsive customer service 5.) Ease of use when creating products Let me just say that after trying and assessing other print on-demand platforms, Fuel is the best! Their processing time is typically 1-2 days. Max responds to any of my questions within 10 minutes (love this guy). The products are also of great quality. Suggestions: I would like to have a variety of design options on 1 listing, rather than to have to create another listing for the same shirt. Another thing I would suggest is to have an option for payment processing in bulk such as 3 hour or 24 hour charge options. It doesn't look good on my bank statements/taxes to have a ton of $8 charges. For example: 3 hour payment processing - all charges every 3 hours are placed in 1 charge for orders to be fulfilled. Lastly, I would suggest to have a wider variety of products to offer. A good template for that would be Printify. Hope this helps the Fuel team and those looking for a solid app!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

Production time, print quality, pricing and customer service is a 10 out of 10 stars! I have had so many orders for our designs that I had products on back order and Fuel printed and shipped them as fast as I could submit the order! I also had to submit a lot of orders manually and was easy to do. I also use some of the more rare color garments and they were able to restock blank garments fast enough so there was no lapse in production! Thanks to Fuel I not only got orders out in time but continue to upload new designs and keep fresh products stocked and ready to ship on demand!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

This service is superior! Great pricing, quick fulfillment, fast shipping. Customer service is quick and friendly. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

I'm COMPLETELY new to this eCommerce thing. I stumbled upon this app before I even had a Shopify account. As a matter of fact, I didn't really know what Shopify was. This app was why I jumped in headfirst. I have a tendency to research things quite extensively before I take a plunge. This was no different. I searched out all the Print On Demand apps I could find. I read reviews. I watched YouTube videos. I visited MANY websites to see their offerings. I couldn't find a better alternative. Fuels' prices are far below the next closest competitor. Their shipping is top-notch. Support? It's always been spot on and questions are fielded on a personal level that makes me very comfortable. I never feel like I'm just another number. They handle single item orders just as well as large quantities. The app is incredibly easy to install. No coding. Click it and go. Set a few preferences and it's yours. They have a wonderful feature at the bottom of the "Add Products" page. You can create templates! If you commonly group several products together, such as long and short sleeve t-shirts and sweatshirts and hoodies, you can choose your options (sizes and colors) one time and reuse the template over and over. It saves a ton of time adding new products to your store. I'm extremely pleased with Fuel! And, No, this was not a paid advertisement. Get it! You'll be glad you did.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

I have not received my order yet so i cant tell on quality or turn around time but i can say is that the app is so easy that it makes you overthink i did something wrong. With other apps i tried they seem like a cluster. Chat support is also by far the best experience and most helpful. They literally have an eye on it seems like. -Good job-

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I have been using the fulfilment app for three months now. The shipping is one of the fastest and product pricing is unbelievable. Max has been very helpful from day 1. He is awesome and very very supportive. I am glad I found this app. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

Honestly this is by far my favorite POD app to use. The customer service is really quick and has helped me tremendously. One thing I will hope they come up with is a better grid system for laying our logos but its a minor thing.

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 11, 2020

WOW! That about sums it up. I got my order within a week. The TShirt and Hoodie look fantastic and the coffee mug... they print the logo on both sides... LOVE IT! If they continue to offer their products at the prices they do and continue to provide the service and print quality that they currently do, I will be a customer for life. I would love to see other products added such as wall clocks, watches, wallets, etc. It would be so cool if they did that! Keep up the great work!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

These guys are amazing in every aspect. Great customer service, fast response, fast fulfilment and they will answer any and all questions. I had one order messed up and they fixed right away. Customer was happy and so were we at the end of the day. Can't go wrong with fuel.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Fuel has really blown me away. The customer service, the price, and the quality of the products are amazing. I would recommend Fuel to anyone who is looking for a Print on Demand app.

Store

Pansy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

Go with this app! Fuel is making POD affordable which is impossible to find elsewhere. Quality products and excellent customer service as well.

Store

Benoeco

Using app

2 months

Total reviews

1

Average rating

5.0