All reviews

Rating Breakdown

  • 5
    83% (114 ratings)
  • 4
    1% (2 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    11% (15 ratings)

Reviews with Text

  • 100% (138)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2024

Customer service has been prompt and helpful in resolving the issues I was facing. I am a new seller and still learning the technical side of selling merch. But, thanks to Fuel team for the their patience, it has been an amazing experience so far.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

This app is great and the merchandise is very affordable. I have been using the app for a number of years and they have never let me down yet. Customer service is top notch

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 6, 2024

Very easy to upload and publish my designs to my store. Awesome mockups and great prices. Responsive and helpful customer service as well. Thanks Fuel.

Store

Church

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2024

User-friendly app. Very easy to size and place artwork. Mockups are also eye-catching and practical. If something goes wrong, customer service is readily available to help you out.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Seamless integration with my store. Beautiful mockups that can be easily used for advertising on social. Courteous and helpful customer service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2024

Outstanding experience with Fuel so far. There is room for improvement and I have sent my suggestions to the team. Great people, easy to talk to and always helpful.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

A little problem here, a little problem there, just like it happens with any new business you start. I am grateful that I had Fuel support team's back. They made it all super easy for me and went above and beyond in their roles to facilitate me.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Flawless integration with my store, quick updates and changes to my designs and an awesome customer support team. Thank you Fuel.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

I've been using this app for quite a few months and they always exceed my expectations in terms of service and product quality. Minor issues do arise as in any other service but customer service at Fuel is quick to resolve them to ensure a smooth experience. Finally I have found the best partner to build and grow my print on demand business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

June 17, 2024

I gave them 2 chances and they cancel orders without telling you leaving upset customers. They lock my account saying my own custom designs are trademark violations. Even though they are clearly not. I have recommended this app to a lot of customers but have now got them all using custom cat which is much better and has MUCH better customer service and USA products. AVOID FUEL!!!

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We apologize for any confusion or inconvenience this may have caused. Upon reviewing your account, we identified that the orders in question included images of public political figures. If this was a mistake, please provide us with documentation showing that you have written permission from their representatives or agents to use their images, slogans, or other intellectual property. We’re committed to resolving this issue quickly. Thank you for your cooperation and understanding, The Fuel Team

5 / 5 Share

June 15, 2024

The most awesome customer service, impressive range of products and very practical app features. They have everything to help me start my business and to make it succeed.

Store

BBQ

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Easy to use even for newbies like myself. Amazing tools to experiment with your creativity and marketing strategies. Also a very robust customer support system in place.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

May 20, 2024

Mug sample was very low quality. Design was not centered. They told me they'll reprint the mug and in the same email stated that the image is copyrighted. the image is a screenshot of a tweet that i have permission to use. Also, if it was copyright flagged, why did you print it the 1st time? You get what you pay for with this supplier. Too many great POD suppliers on the app store to deal with this one. Only good thing with this company is the fast customer service. Horrible print quality. P.S. they have shipped out 3 mugs and 2 of them were low quality. 1 was in good shape.

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

May 14, 2024

Using Fuel app has been an excellent experience so far. I appreciate the help and support I have received from these guys.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Smooth integration with my stores and an impressive range of products for outdoor and fitness niche. Good profits as well. I love it.

Store

Camping

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Feature rich and yet very easy to use POD app. Highly recommended!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! 🌟 We're delighted to hear that you find Fuel feature-rich and user-friendly. Your recommendation means a lot to us! If you ever need further assistance or have any questions, feel free to reach out to our support team. We're here to help with anything from order fulfillment inquiries to technical troubleshooting or general platform questions. Your satisfaction is our top priority!

5 / 5 Share

March 24, 2024

Fuel exceeded my expectations. My stores mainly sell t-shirts and this app has the best product selection and very competitive pricing. Thank you!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that Fuel has surpassed your expectations! πŸŽ‰ It's wonderful to know that our extensive product selection and competitive pricing have resonated well with your stores. We are planning to add more t-shirts SKUs in the near future. If you have specific preferences or needs in mind, we'd love to hear your recommendations. Our friendly support team is here to assist you every step of the way! Thank you again for your wonderful business 🌟

5 / 5 Share

March 13, 2024

Absolutely amazing experience so far. Very easy to add my designs to products, attractive profit margins and a very helpful customer service.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive feedback with us! 🌟 We're pleased to hear that you've found Fuel's platform easy to use and that it offers good profit margins, along with helpful customer service. Our team is committed to continuously improving our services to better serve our customers. If you have any questions, needs, or recommendations, please don't hesitate to reach out to our support team. We are just minutes away πŸ’ͺ!

5 / 5 Share

March 10, 2024

My store has been using Fuel for over 300 orders now, and, overall, I'm very happy to continue to use them. They are the cheapest and also the fastest fulfillment company I've used, sometimes shipping orders out within 2 business days, which, if you know anything about this industry is really good. While Printful still have better flat mockups than Fuel - Fuel are growing and improving all the time. Their support are friendly and their engineers get the job done if you have some technical issues. Overall, if you are looking to make your apparel store much more profitable than with Printful or Printify - Give Fuel a go, and start banking more profit ;)

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with Fuel. Your feedback means a lot to us and serves as a great encouragement to our entire team, from merchant support, to fulfillment, to engineering and product development. We're thrilled to hear that you've found our fulfillment services to be both efficient and cost-effective. Ensuring timely order processing and delivery have been a top priority for us at Fuel, and we're glad to hear that our efforts are resonating with you. Your recognition of our support team's friendliness and our engineers' ability to resolve technical issues promptly is deeply appreciated. Your patience and thoroughness in reporting issues to us are valued greatly. Thanks to your input, our engineering team was able to swiftly identify and resolve the issue. Thank you, thank you and thank you! We've also taken note of your feedback regarding mockups. Your input will be invaluable as we work towards further improvements in this area. Once again, thank you for choosing Fuel for your fulfillment needs, and for your continued support. We're honored to be your trusted partner, and we look forward to serving you even better in the future. <3

5 / 5 Share

March 7, 2024

Fast and friendly service with great products.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Woohoo! What more could we ask for? 😊 Thank you for brightening our day! πŸš€βœ¨ Your support means the world to us!