All reviews

Rating Breakdown

  • 5
    89% (166 ratings)
  • 4
    1% (2 ratings)
  • 3
    2% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    8% (15 ratings)

Reviews with Text

  • 99% (189)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2024

Using Fuel app has been an excellent experience so far. I appreciate the help and support I have received from these guys.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

I love how customer service helped me set up the store. Phoebe was very helpful from beginning to end. App integration was also seamless. Definitely recommend Fuel.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Smooth integration with my stores and an impressive range of products for outdoor and fitness niche. Good profits as well. I love it.

Store

Camping

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Feature rich and yet very easy to use POD app. Highly recommended!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! 🌟 We're delighted to hear that you find Fuel feature-rich and user-friendly. Your recommendation means a lot to us! If you ever need further assistance or have any questions, feel free to reach out to our support team. We're here to help with anything from order fulfillment inquiries to technical troubleshooting or general platform questions. Your satisfaction is our top priority!

5 / 5 Share

March 24, 2024

Fuel exceeded my expectations. My stores mainly sell t-shirts and this app has the best product selection and very competitive pricing. Thank you!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that Fuel has surpassed your expectations! 🎉 It's wonderful to know that our extensive product selection and competitive pricing have resonated well with your stores. We are planning to add more t-shirts SKUs in the near future. If you have specific preferences or needs in mind, we'd love to hear your recommendations. Our friendly support team is here to assist you every step of the way! Thank you again for your wonderful business 🌟

5 / 5 Share

March 13, 2024

Absolutely amazing experience so far. Very easy to add my designs to products, attractive profit margins and a very helpful customer service.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive feedback with us! 🌟 We're pleased to hear that you've found Fuel's platform easy to use and that it offers good profit margins, along with helpful customer service. Our team is committed to continuously improving our services to better serve our customers. If you have any questions, needs, or recommendations, please don't hesitate to reach out to our support team. We are just minutes away 💪!

5 / 5 Share

March 10, 2024

My store has been using Fuel for over 300 orders now, and, overall, I'm very happy to continue to use them. They are the cheapest and also the fastest fulfillment company I've used, sometimes shipping orders out within 2 business days, which, if you know anything about this industry is really good. While Printful still have better flat mockups than Fuel - Fuel are growing and improving all the time. Their support are friendly and their engineers get the job done if you have some technical issues. Overall, if you are looking to make your apparel store much more profitable than with Printful or Printify - Give Fuel a go, and start banking more profit ;)

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with Fuel. Your feedback means a lot to us and serves as a great encouragement to our entire team, from merchant support, to fulfillment, to engineering and product development. We're thrilled to hear that you've found our fulfillment services to be both efficient and cost-effective. Ensuring timely order processing and delivery have been a top priority for us at Fuel, and we're glad to hear that our efforts are resonating with you. Your recognition of our support team's friendliness and our engineers' ability to resolve technical issues promptly is deeply appreciated. Your patience and thoroughness in reporting issues to us are valued greatly. Thanks to your input, our engineering team was able to swiftly identify and resolve the issue. Thank you, thank you and thank you! We've also taken note of your feedback regarding mockups. Your input will be invaluable as we work towards further improvements in this area. Once again, thank you for choosing Fuel for your fulfillment needs, and for your continued support. We're honored to be your trusted partner, and we look forward to serving you even better in the future. <3

5 / 5 Share

March 7, 2024

Fast and friendly service with great products.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Woohoo! What more could we ask for? 😊 Thank you for brightening our day! 🚀✨ Your support means the world to us!

5 / 5 Share

March 6, 2024

Great customer service, beautiful printed shirts, trustworthy

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We are soooo thrilled to hear you're enjoying our service! 😊 Thanks for the love and trust! 🙌👕

5 / 5 Share

March 1, 2024

Very easy to use with great customization options. Customer service is also prompt and knowledgeable. Outstanding experience so far.

Using app

24 days

Total reviews

2

Average rating

3.0

Developer Reply

Dear NYBoating, We are so delighted to have received your review. Thank you immensely for your kindness and for being such a fantastic customer to work with. Warmest regards, The Fuel Support and Management Team.

5 / 5 Share

Feb. 29, 2024

Great find! They responded to my email almost instantly. Extremely amazing app features and very impressive product range. I hope to use them as my main print partner.

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

What a delightful surprise to read your review! 😊 It's truly heartwarming to know that you've found our app features impressive and our product range appealing. We're very excited about the possibility of becoming your main print partner and can't wait to embark on this journey together. Thank You Thank You, and Thank You <3

5 / 5 Share

Feb. 26, 2024

I've been using these guys for years and migrated over to shopify on their recommendation. Love it so far.

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your wonderful feedback! We truly appreciate your open-mindedness and willingness to try out new things and recommendations. :) <3

5 / 5 Share

Feb. 22, 2024

Good service

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank You :) We're all smiles knowing you enjoyed our service

5 / 5 Share

Feb. 15, 2024

Really excited about this new business and Fuel has been the most impressive app so far. I am looking forward to start selling my shirts.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're just as thrilled as you are about your new business venture! It's fantastic to hear that Fuel has left a great impression on you. We can't wait to see your shirts out there in the world. Here's to a successful journey ahead :)

5 / 5 Share

June 29, 2023

The staff at Fuel has been amazing to our team; they get things done, make things right, follow up, and offer advice on things to sell. I couldn't ask for a better POD vendor to work with. I don't understand the negative reviews. I'm happy, my customers are happy. Keep the Fuel tank on full! =)

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thanks for the glowing review! 🌟 We're thrilled to hear that you've had such a positive experience with us. Keeping that Fuel tank on full and making sure you and your customers are happy is what we're all about! Thanks for your support and trust. Cheers to more success together! 🚀

5 / 5 Share

Feb. 27, 2023

Support rất nhiệt tình, fuel cần cải thiện thêm về thời gian sản xuất và giao hàng nhằm tránh sự chậm trễ đến tay khách hàng!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

have been working with Fuel for over 3 years and am very satisfied with the service and product quality. Although there were times when there were problems with processing time, Fuel was able to handle it and gradually stabilized.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Oh, I made such a terrible mistake! I swapped the SKU codes and had 68 people order the WRONG size shirt. Phoebe helped me fix the problem, stop any orders that we could, and helped me submit a 68 shirt CSV order to correct everything. She followed up multiple times to be sure I got my costly mistake fixed. This is outstanding customer service! I've been with FUEL for many years after frustrating experiences with three other POD companies. I print thousands of shirts yearly. FUEL has improved their systems recently and any past small mistakes and errors have been eliminated. What sets FUEL apart is their customer service. Let's be honest, a T-shirt is a T-shirt. I don't really care who prints it, until there's a problem. And, there's always going to be a problem of some sort. I've found that FUEL representatives are very accessible, very knowledgeable, and dedicated to help fix any issues. I always get a reply within 24 hours, and as I said above they often go out of their way to fix issues.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Customer support has been very quick, team responds to the queries quickly and supports with all the possible resources. I have not received any negative comment on the quality of the product that I have sold so far. Would recommend this for anyone to start. My customers give a 5 star reviews for the orders, the support, the operations are super streamlined in Fuel, and best part Fuel is it also provides them at best prices, which I have never seen anywhere. Highly recommended for any starting their POD business.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2022

We're just getting started adding print on demand products in out store to grow our small business. So far I've been very happy with not only the pricing in comparison to other POD apps but also the customer support has been all you can ask for. Fast, professional, and helpful.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you choosing Fuel, Suzie. We strive to be the best POD out there from our pricing and customer support. If you need anything to help you grow your store, we're here to help! - Lyman