Fuel: Print on Demand
Fast shipping, low prices — sell custom products with ease
Rating
4.8
feedback
410
chart
#1,457
All reviews
Rating Breakdown
Review RSS Feed
March 24, 2024
Fuel exceeded my expectations. My stores mainly sell t-shirts and this app has the best product selection and very competitive pricing. Thank you!
We're delighted to hear that Fuel has surpassed your expectations! 🎉 It's wonderful to know that our extensive product selection and competitive pricing have resonated well with your stores. We are planning to add more t-shirts SKUs in the near future. If you have specific preferences or needs in mind, we'd love to hear your recommendations. Our friendly support team is here to assist you every step of the way! Thank you again for your wonderful business 🌟
March 13, 2024
Absolutely amazing experience so far. Very easy to add my designs to products, attractive profit margins and a very helpful customer service.
Thank you so much for taking the time to share your positive feedback with us! 🌟 We're pleased to hear that you've found Fuel's platform easy to use and that it offers good profit margins, along with helpful customer service. Our team is committed to continuously improving our services to better serve our customers. If you have any questions, needs, or recommendations, please don't hesitate to reach out to our support team. We are just minutes away 💪!
March 10, 2024
My store has been using Fuel for over 300 orders now, and, overall, I'm very happy to continue to use them. They are the cheapest and also the fastest fulfillment company I've used, sometimes shipping orders out within 2 business days, which, if you know anything about this industry is really good. While Printful still have better flat mockups than Fuel - Fuel are growing and improving all the time. Their support are friendly and their engineers get the job done if you have some technical issues. Overall, if you are looking to make your apparel store much more profitable than with Printful or Printify - Give Fuel a go, and start banking more profit ;)
Thank you so much for taking the time to share your positive experience with Fuel. Your feedback means a lot to us and serves as a great encouragement to our entire team, from merchant support, to fulfillment, to engineering and product development. We're thrilled to hear that you've found our fulfillment services to be both efficient and cost-effective. Ensuring timely order processing and delivery have been a top priority for us at Fuel, and we're glad to hear that our efforts are resonating with you. Your recognition of our support team's friendliness and our engineers' ability to resolve technical issues promptly is deeply appreciated. Your patience and thoroughness in reporting issues to us are valued greatly. Thanks to your input, our engineering team was able to swiftly identify and resolve the issue. Thank you, thank you and thank you! We've also taken note of your feedback regarding mockups. Your input will be invaluable as we work towards further improvements in this area. Once again, thank you for choosing Fuel for your fulfillment needs, and for your continued support. We're honored to be your trusted partner, and we look forward to serving you even better in the future. <3
March 7, 2024
Fast and friendly service with great products.
Woohoo! What more could we ask for? 😊 Thank you for brightening our day! 🚀✨ Your support means the world to us!
March 6, 2024
Great customer service, beautiful printed shirts, trustworthy
We are soooo thrilled to hear you're enjoying our service! 😊 Thanks for the love and trust! 🙌👕
March 1, 2024
Very easy to use with great customization options. Customer service is also prompt and knowledgeable. Outstanding experience so far.
Dear NYBoating, We are so delighted to have received your review. Thank you immensely for your kindness and for being such a fantastic customer to work with. Warmest regards, The Fuel Support and Management Team.
Feb. 29, 2024
Great find! They responded to my email almost instantly. Extremely amazing app features and very impressive product range. I hope to use them as my main print partner.
What a delightful surprise to read your review! 😊 It's truly heartwarming to know that you've found our app features impressive and our product range appealing. We're very excited about the possibility of becoming your main print partner and can't wait to embark on this journey together. Thank You Thank You, and Thank You <3
Feb. 26, 2024
I've been using these guys for years and migrated over to shopify on their recommendation. Love it so far.
Thank you so much for your wonderful feedback! We truly appreciate your open-mindedness and willingness to try out new things and recommendations. :) <3
Feb. 22, 2024
Good service
Thank You :) We're all smiles knowing you enjoyed our service
Feb. 15, 2024
Really excited about this new business and Fuel has been the most impressive app so far. I am looking forward to start selling my shirts.
We're just as thrilled as you are about your new business venture! It's fantastic to hear that Fuel has left a great impression on you. We can't wait to see your shirts out there in the world. Here's to a successful journey ahead :)
Aug. 10, 2023
Offering a competitive base cost for POD, diversity in catalog, they have good CS team also. Therefore, in high-peak season, fulfillment can take more time.
Dear Khoabon, Thank you immensely for your thoughtful feedback! We're thrilled to hear that you appreciate our commitment to providing excellent customer service, a diverse catalog, and competitive pricing. Your kind words mean a lot to us and serve as a testament to the hard work of our team. Regarding your feedback about fulfillment speed during peak seasons, we truly value your input. Over the past year, we've dedicated significant efforts to enhancing our fulfillment performance, particularly during high-demand periods. We're delighted to share that our efforts have yielded positive results. In fact, during Q4, our service level agreement (SLA) saw an improvement of over 10%, with the majority of orders now falling within a 2-3 day SLA. We're continuously striving to ensure that your experience with us exceeds expectations, and your feedback helps us in this endeavor. If there's anything else we can do to further improve your experience, please don't hesitate to let us - support team know. Thank you once again for your valuable feedback and for choosing us as your partner :) <3
June 29, 2023
The staff at Fuel has been amazing to our team; they get things done, make things right, follow up, and offer advice on things to sell. I couldn't ask for a better POD vendor to work with. I don't understand the negative reviews. I'm happy, my customers are happy. Keep the Fuel tank on full! =)
Wow, thanks for the glowing review! 🌟 We're thrilled to hear that you've had such a positive experience with us. Keeping that Fuel tank on full and making sure you and your customers are happy is what we're all about! Thanks for your support and trust. Cheers to more success together! 🚀
May 2, 2023
Hỗ trợ nhiệt tình, cần rút ngắn thời gian hoàn thiện đơn hàng và nên xử lý đơn hàng theo tuần tự thời gian order
Cảm ơn và Fuel team xin ghi nhận góp ý của bạn. Team đã, đang và sẽ luôn tiếp tục cải thiện thời gian hoàn thiện đơn hàng cũng như đẩy nhanh tốc độ xử lý đơn có vấn đề. Fuel team rất hi vọng được tiếp tục phục vụ bạn :)
Feb. 27, 2023
Support rất nhiệt tình, fuel cần cải thiện thêm về thời gian sản xuất và giao hàng nhằm tránh sự chậm trễ đến tay khách hàng!!!
Feb. 27, 2023
Many things need to be improved, however still rate 5 stars because this team supports me with all the possible resources. The quality of products is great.
Feb. 27, 2023
have been working with Fuel for over 3 years and am very satisfied with the service and product quality. Although there were times when there were problems with processing time, Fuel was able to handle it and gradually stabilized.
Dec. 9, 2022
Oh, I made such a terrible mistake! I swapped the SKU codes and had 68 people order the WRONG size shirt. Phoebe helped me fix the problem, stop any orders that we could, and helped me submit a 68 shirt CSV order to correct everything. She followed up multiple times to be sure I got my costly mistake fixed. This is outstanding customer service! I've been with FUEL for many years after frustrating experiences with three other POD companies. I print thousands of shirts yearly. FUEL has improved their systems recently and any past small mistakes and errors have been eliminated. What sets FUEL apart is their customer service. Let's be honest, a T-shirt is a T-shirt. I don't really care who prints it, until there's a problem. And, there's always going to be a problem of some sort. I've found that FUEL representatives are very accessible, very knowledgeable, and dedicated to help fix any issues. I always get a reply within 24 hours, and as I said above they often go out of their way to fix issues.
Nov. 30, 2022
fuel pod team is really helpful and excellent team. You are definitely not a victim. I recommend it.
Nov. 25, 2022
Oh my goodness, where do I begin? These people have the BEST customer service ever! Super affordable clothes so you can pass the savings onto your customers and still make a profit! And a very easy interface in app. Many places charge extra "hidden fees" but not so with Fuel POD. Not only that, but your first 50 days, they give you a DISCOUNT on clothes. Sure they don't have mockups (besides 1), or custom tags for branding, but neither are worth an extra $5-10 per shirt!!! You can spend the savings on another site to get all fancy. Anyway, I am super happy with them. I haven't had any problems with orders or customer service so far (their customer service is fantastic, you just need to be patient till someone is available on chat), but if I ever do, I'll be sure to update the review! Anyway, super pleased and happy with Fuel and I plan to do some YouTube reviews in the future about them as well.
June 7, 2024
Customer support has been very quick, team responds to the queries quickly and supports with all the possible resources. I have not received any negative comment on the quality of the product that I have sold so far. Would recommend this for anyone to start. My customers give a 5 star reviews for the orders, the support, the operations are super streamlined in Fuel, and best part Fuel is it also provides them at best prices, which I have never seen anywhere. Highly recommended for any starting their POD business.