Fuel: Print on Demand

Dec. 9, 2022

Oh, I made such a terrible mistake! I swapped the SKU codes and had 68 people order the WRONG size shirt. Phoebe helped me fix the problem, stop any orders that we could, and helped me submit a 68 shirt CSV order to correct everything. She followed up multiple times to be sure I got my costly mistake fixed. This is outstanding customer service! I've been with FUEL for many years after frustrating experiences with three other POD companies. I print thousands of shirts yearly. FUEL has improved their systems recently and any past small mistakes and errors have been eliminated. What sets FUEL apart is their customer service. Let's be honest, a T-shirt is a T-shirt. I don't really care who prints it, until there's a problem. And, there's always going to be a problem of some sort. I've found that FUEL representatives are very accessible, very knowledgeable, and dedicated to help fix any issues. I always get a reply within 24 hours, and as I said above they often go out of their way to fix issues.

Nov. 30, 2022

fuel pod team is really helpful and excellent team. You are definitely not a victim. I recommend it.

Nov. 25, 2022

Oh my goodness, where do I begin? These people have the BEST customer service ever! Super affordable clothes so you can pass the savings onto your customers and still make a profit! And a very easy interface in app. Many places charge extra "hidden fees" but not so with Fuel POD. Not only that, but your first 50 days, they give you a DISCOUNT on clothes. Sure they don't have mockups (besides 1), or custom tags for branding, but neither are worth an extra $5-10 per shirt!!! You can spend the savings on another site to get all fancy. Anyway, I am super happy with them. I haven't had any problems with orders or customer service so far (their customer service is fantastic, you just need to be patient till someone is available on chat), but if I ever do, I'll be sure to update the review! Anyway, super pleased and happy with Fuel and I plan to do some YouTube reviews in the future about them as well.

June 7, 2024

Customer support has been very quick, team responds to the queries quickly and supports with all the possible resources. I have not received any negative comment on the quality of the product that I have sold so far. Would recommend this for anyone to start. My customers give a 5 star reviews for the orders, the support, the operations are super streamlined in Fuel, and best part Fuel is it also provides them at best prices, which I have never seen anywhere. Highly recommended for any starting their POD business.

Aug. 25, 2022

This app by far, has the simplest setup for your print-on-demand needs. Rather than setting up each apparel, for example, if you have a design that you require a t-shirt, hoodie, crewneck for, you can do it all at once on Fuel. Their service is amazing, very quick to respond with any issues I had. I have tried so many and this stands out by far both for cost and ease of setting up your products. They also only use quality carriers rather than these unknown foreign carriers you've never heard of. Since Covid, deliveries are obviously outside of their control but Fuel are sympathetic and helpful every step of the way. Coming from a business that has tried more than 20 print-on-demand suppliers, I promise you, you won't be disappointed!

Dec. 1, 2022

Good. Phuong helped me to understand the real problem. Thanks Phuong. Thanks Fuel for responding quickly whenever I am in need.

July 19, 2022

Fuel is a great application, but the downfall is it does not provide varieties of Print on Demand products. I am looking forward to this development.

July 4, 2022

Had a few stores with them, they really support newbies to set shop and that's a lease of life when you start off. Thanks Fuel for being there when needed. Yes, there are some things which can improve but your pricing is so good, no one there to compete. I have seen good quality as well. Just need it every time.

May 28, 2022

The customer support is very helpful and replies quickly. It has been a good experience till date and I haven't face any major issue

March 12, 2022

We're just getting started adding print on demand products in out store to grow our small business. So far I've been very happy with not only the pricing in comparison to other POD apps but also the customer support has been all you can ask for. Fast, professional, and helpful.

Feb. 23, 2022

I used this app only once and its print and fabric's quality is too good. Must recommended! Looking forward to do more business with Fuel

Feb. 10, 2022

Best POD company on the Shopify platform. That they carry Comfort Colours sets them far above all the other available PODs, and when compared to the ones that carry comfort colours, their prints are superior. Even after the discounted price, they are still much cheaper than their competitors, while also having a smooth app and customer service is top-notch as well. Overall, I am extremely satisfied with FUEL so far. I am thrilled to see how this app and service grow in the future.

Jan. 27, 2022

Fuel is a great app which is easy to use and comes with lot of features and products. It is very easy with Fuel to design and publish any product.

Jan. 26, 2022

Fuel is by far the best, most rocking app for POD business. Such a simple though elegant user experience. Totally sold on it.

Jan. 19, 2022

im happy with the bella canvas 3001 shirt I got. print is great and shirt is 100% real/legit. my customers are happy too. give them more business so they can keep proving you great products at good prices. I will go ahead and order some samples for other things. my "gloss" poster looks good tho. but I dont recommend you use the matt poster because I have customers not liking those.

Jan. 4, 2022

I had not received payment from PayPal due to some issues at the customer's end. However, the auto fulfillment option had placed the order for production. On request, the FUEL representative was prompt enough to cancel the order for production. Otherwise, in case of any delay, the product would have been shipped without the payment received by me.

Dec. 17, 2021

Order processing time is usually pretty good. Product selection is good and support is very responsive. However, in some cases, customers have reflected on the quality of the shirt color and size. Need to improve the print area quality of Youth Sweatshirt, Youth Hoodie.

Nov. 24, 2021

I'm new to Fuel and Shopify, so naturally, there's a learning curve with learning these apps. I've had many questions along the way and I'm happy to say that each time that I submitted a question to Fuel Customer Service, I've always gotten a swift and thorough response. It might have been the answer I wanted, but communication is so important to achieving high goals. Their attention to my questions and concerns show a real professionalism. I'm happy to do business with Fuel.

Nov. 17, 2021

print quality is always great! Price is right! production time is fast! customer service is very responsive! Hector with the customer support team rocks! he has handled all my questions and issues ive ever had with fuel! he should be promoted! highly recommend!

Oct. 29, 2021

The integration with Shopify is seamless and easy to use. Customer Support is great. Product prices are good.