All reviews

Rating Breakdown

  • 5
    79% (325 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    13% (53 ratings)
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5 / 5 Share

Aug. 25, 2022

This app by far, has the simplest setup for your print-on-demand needs. Rather than setting up each apparel, for example, if you have a design that you require a t-shirt, hoodie, crewneck for, you can do it all at once on Fuel. Their service is amazing, very quick to respond with any issues I had. I have tried so many and this stands out by far both for cost and ease of setting up your products. They also only use quality carriers rather than these unknown foreign carriers you've never heard of. Since Covid, deliveries are obviously outside of their control but Fuel are sympathetic and helpful every step of the way. Coming from a business that has tried more than 20 print-on-demand suppliers, I promise you, you won't be disappointed!

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your review, Hanna. I'm so happy to hear that you've had a great experience with us so far. Our team is here to help make your store successful. Freel free to reach out to us if you need anything.

5 / 5 Share

Dec. 1, 2022

Good. Phuong helped me to understand the real problem. Thanks Phuong. Thanks Fuel for responding quickly whenever I am in need.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2022

Fuel is a great application, but the downfall is it does not provide varieties of Print on Demand products. I am looking forward to this development.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, Soham. We're working on adding new products as we speak! We hope to have more options in the next few weeks. Hang in there.

5 / 5 Share

July 4, 2022

Had a few stores with them, they really support newbies to set shop and that's a lease of life when you start off. Thanks Fuel for being there when needed. Yes, there are some things which can improve but your pricing is so good, no one there to compete. I have seen good quality as well. Just need it every time.

Using app

--

Total reviews

7

Average rating

3.3

Developer Reply

Thanks for your review, Pallavi. Where here to not only help our powersellers to grow their business but new sellers as well! If you haven't visited our blog (https://www.getfuelpod.com/blog), we have articles filled with useful information for all sellers. As far as quality goes, we just added nine print facilities to our network which improved our overall fulfillment time, and our quality as well. We'll be adding more products to our catalog soon, so stay tuned!

5 / 5 Share

May 28, 2022

The customer support is very helpful and replies quickly. It has been a good experience till date and I haven't face any major issue

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the love, Mohammed. We will have some exciting news about Fuel in the near future. Stay tuned! - Lyman

5 / 5 Share

March 12, 2022

We're just getting started adding print on demand products in out store to grow our small business. So far I've been very happy with not only the pricing in comparison to other POD apps but also the customer support has been all you can ask for. Fast, professional, and helpful.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you choosing Fuel, Suzie. We strive to be the best POD out there from our pricing and customer support. If you need anything to help you grow your store, we're here to help! - Lyman

5 / 5 Share

Feb. 23, 2022

I used this app only once and its print and fabric's quality is too good. Must recommended! Looking forward to do more business with Fuel

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear you had a wonderful first experience, Shiwani. If you need us, we're only a chat or email away. We're here to help your business grow. - Lyman

5 / 5 Share

Feb. 10, 2022

Best POD company on the Shopify platform. That they carry Comfort Colours sets them far above all the other available PODs, and when compared to the ones that carry comfort colours, their prints are superior. Even after the discounted price, they are still much cheaper than their competitors, while also having a smooth app and customer service is top-notch as well. Overall, I am extremely satisfied with FUEL so far. I am thrilled to see how this app and service grow in the future.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Folarin! Thanks for your support and happy that you're loving our selection. We love to bring the best options for our sellers to maximize their profits. - Lyman

5 / 5 Share

Jan. 27, 2022

Fuel is a great app which is easy to use and comes with lot of features and products. It is very easy with Fuel to design and publish any product.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're super happy to hear that you're finding our app easy to use and have a lot of product options to choose from. We want you to be able to spend a small amount of time making products and focus on selling.

5 / 5 Share

Jan. 26, 2022

Fuel is by far the best, most rocking app for POD business. Such a simple though elegant user experience. Totally sold on it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the love, Hemal. Tell your friends! :) - Lyman

5 / 5 Share

Jan. 19, 2022

im happy with the bella canvas 3001 shirt I got. print is great and shirt is 100% real/legit. my customers are happy too. give them more business so they can keep proving you great products at good prices. I will go ahead and order some samples for other things. my "gloss" poster looks good tho. but I dont recommend you use the matt poster because I have customers not liking those.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that you loved the shirt and the print. Your satisfaction (and your customers) is our #1 priority. Our low margins are a huge opportunity for sellers to make a profit $$$ Also, we appreciate your feedback about the posters. I will share it with the team to help improve our product line.

5 / 5 Share

Jan. 4, 2022

I had not received payment from PayPal due to some issues at the customer's end. However, the auto fulfillment option had placed the order for production. On request, the FUEL representative was prompt enough to cancel the order for production. Otherwise, in case of any delay, the product would have been shipped without the payment received by me.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear our amazing Customer Support team was able to help you, Joyrup. Feel free to visit our Help Center for more information about how to edit your fulfillment options. - Lyman

5 / 5 Share

Dec. 17, 2021

Order processing time is usually pretty good. Product selection is good and support is very responsive. However, in some cases, customers have reflected on the quality of the shirt color and size. Need to improve the print area quality of Youth Sweatshirt, Youth Hoodie.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, Nguyen. Our Customer Support team is available via chat or email to help you. - Lyman

5 / 5 Share

Nov. 24, 2021

I'm new to Fuel and Shopify, so naturally, there's a learning curve with learning these apps. I've had many questions along the way and I'm happy to say that each time that I submitted a question to Fuel Customer Service, I've always gotten a swift and thorough response. It might have been the answer I wanted, but communication is so important to achieving high goals. Their attention to my questions and concerns show a real professionalism. I'm happy to do business with Fuel.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, Dodd. Our team is happy to walk you through any questions to ensure that your business will thrive with us. Here's to a successful rest of 2021 and an even better 2022.

5 / 5 Share

Nov. 17, 2021

print quality is always great! Price is right! production time is fast! customer service is very responsive! Hector with the customer support team rocks! he has handled all my questions and issues ive ever had with fuel! he should be promoted! highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your support, Jeremiah! Our team is happy to help you take care of any support issues so you can focus on growing your company.

5 / 5 Share

Oct. 29, 2021

The integration with Shopify is seamless and easy to use. Customer Support is great. Product prices are good.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review, and for being a big part of our success.

5 / 5 Share

Oct. 20, 2021

I am using this app to add products to my Shopify store, its working good so far. Though I am facing some issues, not sure the problem is at their end or mine. But the integration is good. Looking forward to making Fuel my sole print provider. Do increase your portfolio of products so that I can use Fuel exclusively.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

I'm so sorry to hear that you're having issues. Please reach out to our Customer Service team via the Fuel app or our Help Center. We'll be happy to help you through this.

5 / 5 Share

Oct. 14, 2021

There are some things about the app that could be a bit better, like better inventory syncing, but I am totally willing to overlook that because of the excellent customer service. I have never had a problem that hasn't been fully resolved in a timely manner! Thank you Hector, Luis, and the entire support team!

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for your feedback. We're working on ways to evolve the app to improve your experience. Our Customer Service team appreciates your kind words. 🙏

5 / 5 Share

Oct. 5, 2021

Great customer service and very fast response time! I'm happy with all orders from Fuel. I intend on growing my business across my multiple websites with Fuel for years to come!

Store

Rikito

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to have you aboard! Glad you're happy with our service.

5 / 5 Share

Oct. 5, 2021

Easy to use with Shopify. Best prices around. Still building my website, can't wait to start selling.

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for the positive review. We're happy you're satisfied with our service.