All reviews

Rating Breakdown

  • 5
    78% (309 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (11 ratings)
  • 2
    3% (10 ratings)
  • 1
    13% (53 ratings)
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5 / 5 Share

Oct. 20, 2021

I am using this app to add products to my Shopify store, its working good so far. Though I am facing some issues, not sure the problem is at their end or mine. But the integration is good. Looking forward to making Fuel my sole print provider. Do increase your portfolio of products so that I can use Fuel exclusively.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

I'm so sorry to hear that you're having issues. Please reach out to our Customer Service team via the Fuel app or our Help Center. We'll be happy to help you through this.

5 / 5 Share

Oct. 14, 2021

There are some things about the app that could be a bit better, like better inventory syncing, but I am totally willing to overlook that because of the excellent customer service. I have never had a problem that hasn't been fully resolved in a timely manner! Thank you Hector, Luis, and the entire support team!

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for your feedback. We're working on ways to evolve the app to improve your experience. Our Customer Service team appreciates your kind words. πŸ™

5 / 5 Share

Oct. 5, 2021

Great customer service and very fast response time! I'm happy with all orders from Fuel. I intend on growing my business across my multiple websites with Fuel for years to come!

Store

Rikito

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to have you aboard! Glad you're happy with our service.

5 / 5 Share

Oct. 5, 2021

Easy to use with Shopify. Best prices around. Still building my website, can't wait to start selling.

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for the positive review. We're happy you're satisfied with our service.

5 / 5 Share

Oct. 5, 2021

Great customer service and very fast response time! Lyman is who I chatted with and he was great. I've listed their goods on my store and gotten sales but have not placed a test order for myself to see the print quality yet. I'll be doing so later this week and I'll update this review. So far nothing but great reviews from my customers so I expect it will be fine.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's awesome to hear you be a part of our community. Don't hesitate to reach out to us if you need anything. We're here to help your business grow.

5 / 5 Share

Oct. 4, 2021

I have been using Fuel for about 2 months and have got more than 60 orders fulfilled. All of the orders have been processed and shipped very smoothly. The support is really good and they try their best to quickly resolve any issue that arises. Highly recommended.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear the positive feedback! Thanks for being a member of our community.

5 / 5 Share

Sept. 13, 2021

I started working with Fuel as a Fulfillment partner only recently. However, Fuels operations are top class, Everything has been smooth from order to delivery of product to the customer. Also the support is excellent and the team has resolved all my queries very well. Look forward to a long association with Fuel.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to have you on board with us!

5 / 5 Share

Sept. 7, 2021

My partners & I have been working with Fuel for about 2.5 years now and the experience keeps getting better. As a company they strive for quick shipping and perfect quality and they hit the mark more often than not. One of the best things about Fuel is their pricing and how they allow you to actually make a reasonable profit margin with print on demand. We intend on growing our business across our multiple websites with Fuel for years to come!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're happy to have you as long-time partners and look forward to helping your store grow.

5 / 5 Share

Aug. 3, 2021

Great app, great products and great services. I love the services provided by the Fuel, they are quick and very helpful. Really happy and satisfied.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome review! We appreciate your support and are happy we can help your business grow.

5 / 5 Share

July 30, 2021

Although I am relatively new to the game. My experience so far has been wonderful and I absolutely love fuel service. They have been very prompt and helpful.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for choosing Fuel and the glowing review! We're happy to support POD sellers of all experience levels.

5 / 5 Share

Aug. 4, 2021

So I had 3 or 4 orders being filled at the same time and the 1st one was a few days before the others. I seen that the last 2-3 were sent out and the 1st one in production. I shoot Jorge an email and got back to me quickly. It was what I was thinking, the team caught a quality issue and didnt let it pass. I quickly sent back a huge thank you to the team. I preach to my small team thats its quality over quantity and its much easier to tell a customer that a quality issue was caught verses sending it to the customer and dealing with what possibly could be a really mad customer. Huge shout out to Jorge and everyone one with the Fuel Team!! I'll take that everyday vs dealing with a much worse issue. Keep rocking!!!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate the love, Optic-Fashions! As you said, it's best to hold back an order rather than sending out a poor product. Happy buyers create happy sellers, and that's what we're aiming for.

5 / 5 Share

July 13, 2021

I am using this for over a year and I love it, its economical, and top-notch service from the support team.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your support πŸ™πŸΌ and our goal is to be the best POD out there.

5 / 5 Share

June 21, 2021

I used Fuel to source Tshirts. They have a Quick support, always ready to help us. Loved their service so far. Happy to be using FUEL looking forward for conducting more business together. Definitely will recommend to others!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, BappaStore!

5 / 5 Share

June 18, 2021

good service, fast, enthusiastic support, will use it for a long time and recommend to more friends.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Great customer service, friendly, reasonable prices, fast shipping, quickly response. Hope you could improve your production time.

Store

PLTEE

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Overall, everything is pretty good. Customer support is very good, professional and friendly. The number of colors of the shirt is quite a lot to help you have more options, the printing speed is quite fast. However, there are still some errors, some orders are slow to be delivered and lost in transit, ... Hope everything can be fixed in the future.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Customer service is excellent. I think Fuel will soon overcome the inadequacies in the past time and return to being as great as before.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Fuel's customer service is great. I get a response usually within the hour. I can't say enough good things about this service!

Using app

Almost 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 14, 2021

I used this app as my fulfillment partners and I am very happy with their service. Have had only one order till now and their shipping time was unbelievable!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Awesome products and customer service. Love this app so much. Hope you could improve your production time.

Using app

Over 2 years

Total reviews

1

Average rating

5.0