syncX: Bulk Fulfill Tracking for Shopify

syncX: Bulk Fulfill Tracking

Auto Fulfillment & order tracking via FTP/SFTP, spreadsheet

Developer

Rating

4.4

feedback

44

Reviews

chart

#977

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    25%
  • Less than a year
    41%
  • More than a year
    23%

Reviews Summary

The Shopify App has received mostly positive reviews from users. Users appreciate the app for its seamless functionality, time-saving features, and excellent support. Many users have mentioned that the app has helped them efficiently update tracking information in bulk, saving them a significant amount of time. The support team behind the app has been praised for their responsiveness and effectiveness in resolving issues. Users also highlight the ease of use and the ability to connect Shopify with logistics partners, making order fulfillment smoother and more automated. However, there are a few negative reviews regarding the lack of support responsiveness in some cases and issues with the app not fulfilling orders correctly in certain scenarios.

Highlights

Seamless functionality and time-saving features
Excellent support and responsiveness
Efficient tracking updates and bulk processing
Ease of use and automation in order fulfillment
Issues with support responsiveness and order fulfillment accuracy

Rating Breakdown

  • 5
    89% (39 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    9% (4 ratings)

Reviews with Text

  • 100% (44)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

Good product with good support. Has worked seamlessly for a number of years

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Great app! It helps us update the tracking in BULK and saves us a lot of TIME.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2025

Great app! Great support!!

Using app

6 days

Total reviews

6

Average rating

5.0

1 / 5 Share

March 25, 2025

Why won't anyone provide support? Been waiting for days!

Using app

Almost 10 years

Total reviews

1

Average rating

1.0

Developer Reply

We sincerely apologize for your frustration. We already replied to your ticket 10 hours ago. If you didn't receive our reply, please use another email to send an email to our support or use the chat on the app to reach us. We hope to help resolve the issue you are facing.

1 / 5 Share

March 13, 2025

Seems to be impossible to get support. Messaged the vendor twice as fulfilment notifications seem to be frozen and not getting any replies. Also this app seems to keep saying reached limit for fulfillment profiles when we only have 5 setup (for 5 vendor notifications.).

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, according to our ticket system, the last conversation was in 2024. It is possible we didn't get your email. Please try to send an email to our support again or use the chat to reach us. We hope to help resolve the issue you are facing. I already increased the limits to 7.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more