All reviews

Rating Breakdown

  • 5
    86% (70 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    10% (8 ratings)
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1 / 5 Share

March 15, 2024

constantly causing issues because it can not figure out to only fufill the product shipped. We often have orders where it will ship from 3 different locations. The first tracking number updates all products as shipped. We can not keep it from fulfilling products we ship from our own warehouse, or other warehouses. This used to no be a problem, but now it seems to be. Every day we have to deal with customers asking why they only got one part of their order when we look at the order the same tracking was applied to 3 different fulfilments doesn't matter if the location in shopify is different, or if the vendor is different. It just slaps a tracking on anything it can.

Using app

About 1 year

Total reviews

6

Average rating

3.8

5 / 5 Share

Feb. 1, 2024

I had another app support tell me it wasn't possible, then I found Fulfil Sync! Does exactly what I need it to! I wish I had found it sooner. My supplier updates tracking numbers on a google sheet for me. Fulfil Sync perfectly takes those tracking numbers and fulfils/updates the order on shopify. Seriously saves me so much time; especially because you can't bulk add tracking numbers on Shopify. It was super easy to configure and the customer support was amazing. Thank you Fulfil Sync for making my dreams come true!

Using app

9 days

Total reviews

5

Average rating

4.2

2 / 5 Share

Oct. 15, 2023

The app doesn't update financial status anymore. I sent a message to address the issue to which they replied but still, the app wasn't fixed, and they did not respond to me anymore. I liked the app before, wish they could fix it.

Using app

10 days

Total reviews

4

Average rating

4.0

Developer Reply

Dear customer, we finaly found a way to mark the order as paid. Please give it a try again.

5 / 5 Share

Jan. 26, 2023

I would like to exclude from the fulfillment process only the order detail records where "line_items.variant_inventory_management" is NULL, is this possible? Thank you in advance for your cooperation. I have made this request. I contacted support. They were very polite and very quick to respond and very helpful. Thanks,

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for taking the time to write such a wonderful review for us🤩  We really appreciate it! We’ve passed your comments on to our team so they can enjoy the good vibes too! ✨

5 / 5 Share

Jan. 20, 2023

We used FulfillSync for 2.5 years and it worked like a dream. Without it we would have been really stuck so I can 100% vouch for how good this app is and how well it worked for our business. Well done Team FulfillSync!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to have you as our customer! 💛 Thank you for sharing your kind words with us. 🙏 It means a lot to us and our entire team!

5 / 5 Share

Nov. 7, 2022

I've been looking for a long time for this simple software to close the supply circle. Works well in testing and fulfills orders well. The problem is Shopifys logic behind a fulfilled order is flawed. An order has to be fulfilled to send a notice to your 3PL or fulfillment partner and once it's fulfilled the App cannot add the tracking info!! Really an order isn't fulfilled until its fulfilled!! Shopify should send a Request to fulfill but leave the order open so it can actually be fulfilled when you know what's been sent!!

Store

CHeW

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! 🌟 We're glad our app is working well for you. We understand the challenges with Shopify's fulfillment logic and appreciate your input. We'll work on improving our integration. Your feedback is valuable! 📦🤝

5 / 5 Share

Aug. 26, 2022

Excellent support. Job is done accurately. We are very happy with the result Thank you for your service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Fulfill Sync💞

5 / 5 Share

July 11, 2022

Great app - helps us to upload all of our tracking numbers via CSV file. We can even upload the tracking numbers after the order has been fulfilled.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

April 13, 2022

Fantastic app and a great support team. I asked them to amend a parameter within their app and they were able to amend this within a few days.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

I love Fulfill Sync. It has saved me so many hours. I use this for all of the drop shipping that I do. I would highly recommend using this in order to save time and work on other things for your online store.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Really does its job perfect. Automated, a Extensive but simple to understand setup. If you have a supplier and need their shipping info. The App is perfect, the supplier can send the data direct via an email or feed a google sheet, which is very easy to setup for the supplier too.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Works perfect. Easy to set up. Saves a lot of time and even handles multiple parcel shipments, which is very convenient.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2021

Fantastic App that keeps getting little updates and being developed. Allows us to import fulfilled orders from our warehouse and sends out automatic notifications and archives orders etc etc. A real time saver for a fair price.

Using app

21 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2021

Good app. Support is responsive and helpful. Does what it's intended to do and makes fulfillment from spreadsheets easy to do.

Using app

10 months

Total reviews

9

Average rating

3.4

5 / 5 Share

Nov. 10, 2020

I think this app is great!!! because it helped me save a lot of time on tracker and a lot more......

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

This app saves me at least half an hour a day!! And seriously cheap, well worth it. Plus it's super easy to set up and use.

Using app

17 days

Total reviews

12

Average rating

4.5

5 / 5 Share

Aug. 31, 2020

Works really well. I email a file every time I dispatch an order and it gets updated. Meets my requirement perfectly.

Store

TAPE

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

May 19, 2020

We are using the app to fulfil orders on Shopify and add tracking information. That was really an essential step to complete our fulfilment cycle. Thanks to the app we are now able to update orders on Shopify without taking too much time. Once the app has been set up, you just need to make sure you are uploading the same file format every time. The team at UpTracker have been great to set up the app for us. If you run into issues, they are very responsive and quick to help. I would recommend the app to anyone who is looking to bulk update orders on Shopify with tracking information.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for the review. We understand our app is not perfect yet. Our team will continue to improve the app to serve all users better. Please drop your suggestion at [email protected] that can help us make the app better.

5 / 5 Share

May 16, 2020

Very useful app which is saving us considerable time each day. Great support. We had a bespoke requirement which they were happy to accommodate. Highly recommended!

Using app

Over 2 years

Total reviews

22

Average rating

4.5

5 / 5 Share

April 21, 2020

Great app. As online has become so busy now it was taking hours to fulfill so many orders, now it's minutes!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0