Fyrebox ‑ AI Quiz & Form Maker
The reviews for this Shopify app are mixed, with some users expressing dissatisfaction with the high cost and difficulty in canceling the subscription. On the positive side, many users appreciate the app's customization options, responsive customer support, and affordability. Customers praise the team behind the app for their helpfulness and quick responses, making them feel valued and supported in using the app for their websites.
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This app works as described, but it is very expensive. Also, it is impossible to cancel. If you simply unistall you will continue to be charged the $39/month. It is annoying when a tech company makes it technically difficult to stop using the service.
Hi, we have checked your account and you have uninstalled our app on the 25/11 and your billing cycle is on the 18th of each month so you were charged on the 18/11. As expected, your december statement (18/11 to 18/12) shows a charge for the fyrebox app and labels it as uninstalled. So we haven't charged a uninstalled app. Please note that your billing is handled by Shopify, not us, and they cancel a subscription as soon as you uninstall a third party app. We have sent you the screenshots to your separate support request
We are very happy with the app! It provides you a lot of options for customization to fit your branding. The customer support is extremely fast and helpful.
LOVE THIS APP....and the people at Fyrebox!! They are wonderfully helpful and responsive and as eager to make the games/quizzes work for your particular needs as any company I've ever worked with period. I highly recommend Fyrebox as a creative tool for any website! Their pricing structure is also extremely good and affordable. I like having different levels to choose from; this really helps when one is just getting started. But even with the lower levels, you still get amazing customer service and are made to feel you are their most important client :)
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