Rating
3.9
feedback
6
chart
#6,298
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
-
Less than a day
33%
-
Less than a month
33%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with some users experiencing issues with the functionality of the multi-step form, conditions, and file uploads. There were reports of the form breaking, select/checkbox items getting mixed up, and issues with logic and required fields. Support was also mentioned as lacking in responsiveness to critical issues. On the positive side, users appreciated the ease of use, integration, and the variety of features and templates available. Customization options and user-friendly interface were highlighted as strengths of the app.
Highlights
Review RSS Feed
All reviews
July 29, 2025
Good app, but needs work. We needed a multi-step form, 2 conditions and a few file uploads. The form kept breaking, any select/checkbox items would all get mixed up and break the logic, and the logic itself would break when using the conditions to hide and show fields. The required logic for all other file upload files except for the 1st file upload was ignored, thus the required info was not provided. The step-nav itself would allow for forward clicks, completely bypassing any required fields within the steps. When flagging with support; The assistance to block forward clicking via the nav was not possible (our dev found a solution to our problem and has passed this info on to the support/dev team of the app). The most pressing issue regarding the file upload requirement was flagged, and after a week of following up on the ticket, we have received no feedback or any update on this. We have chosen to uninstall this app and find an alternative.
Thank you for sharing such detailed feedback — we truly appreciate the time you took. We want to assure you that our app is functioning correctly for the vast majority of users. In similar cases, we’ve found that unexpected behavior like the one you experienced is often caused by conflicts with third-party apps or custom scripts installed on the store.
March 5, 2025
Takes a little bit of figuring out, but it's overall very easy to use and integrate and has lots of features. Support is also there when needed!
We appreciate you taking the time to review our app — thank you!
March 5, 2025
Love the templates! I was able to find one that fits my unique apparel printing pop-up event biz!
We're glad to hear you're enjoying the app. Thanks for taking the time to leave a review! Best regards, The GoodApps Team.
Nov. 29, 2024
Great app! It's very user-friendly and offers a wide range of templates and features. I particularly appreciate the flexibility to add custom styles, which makes it easy to tailor forms to match our brand perfectly.
We truly appreciate your positive feedback! It’s always rewarding to hear that our app is delivering real value to you. Your satisfaction is our top priority, and we’re always here if you need help or suggestions. Best regards, The GoodApps Team
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