Buy Button: Sticky Add To Cart
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, with mentions of specific support team members like Emily and Anne who were praised for their quick and helpful assistance. Users also appreciate the app's functionality, customization options, and ease of installation. On the other hand, negative feedback revolves around issues with billing, misleading information about free plans, and some users feeling that the app was not truly free as advertised. Despite these drawbacks, the majority of reviews highlight the app's effectiveness in adding a Sticky Add To Cart Button and improving the overall customer experience.
I wanted refund, Charged mistakenly as i was using trail, There is no any email or WhatsApp number to contact them. Please do contact me.
Thank you for sharing your feedback. We’d like to clarify that the app does not charge users while they are still within the free trial period. Charges only begin after the trial has ended, according to the selected subscription plan. If you believe you were charged by mistake or would like us to review a specific charge, please send us your invoices and any relevant details at [email protected]. Our team will be happy to review everything carefully, clarify the billing period, and assist you with your refund request if applicable. We’re here to help and would be glad to look into this for you.
Nice app
It’s great to know you’re satisfied, thank you!
Emily is an incredibly genius person! She solved my problem faster than my next breath, haha. She is an amazing person! Thank you so much Emily. I wish you all the best with everything! Wishing beautiful moments always for you, your family, your friend, your team members, your company and their families and friends <3 Thank you so much once again Emily! Keep shinning! <3 -Mirza (works at PB The Goat Merch)
Thank you so much for sharing your experience with our app. We’re truly happy to hear that our app and our team have been helpful for your store!
This is an excellent app and the support team is very helpful
Thank you for your encouraging words. We value your support!
The page says it's free, but after downloading it shows that it's charged. I reported this problem, but they said: Ah, this is not our problem. I spent a lot of time with them to verify their errors, but got nothing and nothing was dealt with. The customer's problem is like a ball, a very bad experience, I will give my only bad review, it's terrible.
Thank you for your feedback — we take these concerns very seriously and appreciate the opportunity to clarify. We want to assure you that we are fully compliant with Shopify’s guidelines and have no intention of misleading users. Our app listing clearly states that the app is paid and this is also reflected in the Shopify pricing section. Regarding your the screenshot: the word “free” appearing in lowercase! But in Shopify for all free apps it wrote from capital letter "Free". However, we understand how this may have caused confusion, and we’ve passed this observation to the Shopify team.
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