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The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer support, with users praising specific support team members for their quick and helpful responses. Users also appreciate the app's functionality, customization options, and ease of installation. On the other hand, negative reviews highlight issues such as misleading information about pricing, lack of a free plan despite advertising it as free, and difficulties in getting refunds or contacting the support team. Some users also mentioned bugs or issues with customization.
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I wanted refund, Charged mistakenly as i was using trail, There is no any email or WhatsApp number to contact them. Please do contact me.
Nice app
It’s great to know you’re satisfied, thank you!
Emily is an incredibly genius person! She solved my problem faster than my next breath, haha. She is an amazing person! Thank you so much Emily. I wish you all the best with everything! Wishing beautiful moments always for you, your family, your friend, your team members, your company and their families and friends <3 Thank you so much once again Emily! Keep shinning! <3 -Mirza (works at PB The Goat Merch)
Thank you so much for sharing your experience with our app. We’re truly happy to hear that our app and our team have been helpful for your store!
This is an excellent app and the support team is very helpful
Thank you for your encouraging words. We value your support!
The page says it's free, but after downloading it shows that it's charged. I reported this problem, but they said: Ah, this is not our problem. I spent a lot of time with them to verify their errors, but got nothing and nothing was dealt with. The customer's problem is like a ball, a very bad experience, I will give my only bad review, it's terrible.
Thank you for your feedback — we take these concerns very seriously and appreciate the opportunity to clarify. We want to assure you that we are fully compliant with Shopify’s guidelines and have no intention of misleading users. Our app listing clearly states that the app is paid and this is also reflected in the Shopify pricing section. Regarding your the screenshot: the word “free” appearing in lowercase! But in Shopify for all free apps it wrote from capital letter "Free". However, we understand how this may have caused confusion, and we’ve passed this observation to the Shopify team.
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