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I wanted refund, Charged mistakenly as i was using trail, There is no any email or WhatsApp number to contact them. Please do contact me.
The page says it's free, but after downloading it shows that it's charged. I reported this problem, but they said: Ah, this is not our problem. I spent a lot of time with them to verify their errors, but got nothing and nothing was dealt with. The customer's problem is like a ball, a very bad experience, I will give my only bad review, it's terrible.
Thank you for your feedback — we take these concerns very seriously and appreciate the opportunity to clarify. We want to assure you that we are fully compliant with Shopify’s guidelines and have no intention of misleading users. Our app listing clearly states that the app is paid and this is also reflected in the Shopify pricing section. Regarding your the screenshot: the word “free” appearing in lowercase! But in Shopify for all free apps it wrote from capital letter "Free". However, we understand how this may have caused confusion, and we’ve passed this observation to the Shopify team.
not free
Thank you for your feedback. Please take a moment to review the information provided on our app’s listing page in the App Market. We strive to be fully transparent with our users — the pricing section clearly states that the app is free for developer stores. In all other cases, users receive a 7-day free trial, giving you the opportunity to test the app and cancel at any time before being charged. If you have any questions, our support team is always here and happy to help.
no free plan, even though it says free
Thank you for your feedback. Please take a moment to review the information provided on our app’s listing page in the App Market. We strive to be fully transparent with our users — the pricing section clearly states that the app is free for developer stores. In all other cases, users receive a 7-day free trial, giving you the opportunity to test the app and cancel at any time before being charged. If you have any questions, our support team is always here and happy to help.
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