GO Product Page Gallery + Zoom
Advanced Product Page Gallery App for Shopify
Rating
4.2
feedback
85
chart
#516
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
9%
-
Less than a month
25%
-
Less than a year
44%
-
More than a year
13%
Reviews Summary
The Galaxio app has received overwhelmingly positive reviews from users. Customers praise the app for its excellent support team, fast response times, and professional service. Many users highlight the app's ability to enhance the appearance of product pages and improve customer experience. The support team, especially Jake, is commended for their quick assistance and willingness to help with any issues or customizations. Users also appreciate the app's ease of use and the variety of features it offers to optimize site performance and product presentation. However, there are a few negative reviews mentioning issues with the free trial option, lack of free plan, and difficulties with installation and access to products after installation.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
I’ve needed some improvements with the apps zoom function so I contacted the support team and I got the best service on Shopify so far! Very fast response and professional team member behind this app I definitely recommend for every serious business owner out there to use it. Especially if you wanna store and pictures that looks professional. Special thanks to Jake who helped me through the process.
Oct. 11, 2024
Overall very nice app and great support. Free assistance to make changes to my theme, definitely recommend!
Oct. 2, 2024
Es una excelente aplicación, pero no es lo mejor. Lo mejor es el soporte que tienen. Instalé su otra aplicación Variant Wizard y el acompañamiento es increíble. Te ayudan en todo momento. Hubo un caso en donde el correo me llegó a spam y no sabía que habían dado respuesta y fue tal el esmero por hacer bien su trabajo, que nos escribieron por redes sociales para decirnos que ya se había solucionado el problema que teníamos. Realmente es el mejor soporte técnico que he visto en mis 5 años trabajando con Shopify. Realmente muy recomendados.
Sept. 22, 2024
The Galaxio app has been a fantastic addition to my Shopify store! It offers a wide range of features that help optimize my site’s performance and improve customer experience. The speed improvements are noticeable, and it’s super easy to implement without needing any coding skills.
Sept. 15, 2024
It clearly says on the app store page that they offer 14 days trial. However I was still charged, even though I have removed the app within 5 minutes of learning that its not up to the mark and doesn't offer to display selected variants only. We want a refund please!
Thank you for your feedback, and we’re sorry to hear about your experience. After reviewing your account, we see that you initially installed our app on March 30th with a free trial, and then reinstalled it on September 15th, at which point the $2.99 USD charge was applied after the trial ended. We’ve already reached out via email with steps to resolve this, and we’re eager to assist you further. Please respond to our email, or email us at [email protected], and we’ll do our best to ensure everything is resolved to your satisfaction. Best regards, The Galaxio Team
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