GO Product Page Gallery + Zoom
Advanced Product Page Gallery App for Shopify
Rating
4.2
feedback
85
chart
#516
All reviews
Rating Breakdown
Review RSS Feed
Sept. 15, 2024
It clearly says on the app store page that they offer 14 days trial. However I was still charged, even though I have removed the app within 5 minutes of learning that its not up to the mark and doesn't offer to display selected variants only. We want a refund please!
Thank you for your feedback, and we’re sorry to hear about your experience. After reviewing your account, we see that you initially installed our app on March 30th with a free trial, and then reinstalled it on September 15th, at which point the $2.99 USD charge was applied after the trial ended. We’ve already reached out via email with steps to resolve this, and we’re eager to assist you further. Please respond to our email, or email us at [email protected], and we’ll do our best to ensure everything is resolved to your satisfaction. Best regards, The Galaxio Team
Aug. 29, 2024
no free option
Thank you for your feedback, and we apologize for any confusion. We do offer a free plan, but it’s specifically available for stores on a Shopify Partner/Development plan or a Shopify trial plan. To clarify this, we’ve updated our pricing plan details accordingly. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected]. We’re here to help!
May 7, 2024
its lame not free
Thank you for bringing this to our attention, and we apologize for any misunderstanding. We do have a free plan, but it is specifically available for stores on a Shopify Partner/Development plan or a Shopify trial plan. We’ve updated our pricing details to make this clearer. If you have any questions or need further assistance, please reach out to us at [email protected]. We’re always here to help!
April 12, 2024
I can't access my products after installed. No customer support
Hello, Thank you for sharing your feedback with us! We have checked our records and found that responses were sent to both emails you mentioned. Could you please confirm if you've received them? If not, we invite you to reach out to us directly at [email protected] so we can assist you further. Best regards, The Support Team at Galaxio Inc.
March 30, 2024
Indique l'existence d'un forfait gratuit. Mais n'existe pas au moment de l'installation. On me propose que l'option payante..
Merci pour votre avis ! Comme indiqué dans la liste, notre forfait gratuit n'est disponible que si vous bénéficiez d'un essai Shopify ou d'un forfait partenaire. Veuillez nous contacter à [email protected] si vous avez des questions ! ------ Thanks for your review! As shown in the listing, our free plan is only available if you are on a Shopify Trial or Partner Plan. Please reach out to us at [email protected] if you have any questions!