Core Loyalty

Dec. 12, 2024

One of our customers why his earned points expire after he lost them on November 1st? Sent an email to [email protected] and no response, why is there no live chat option in the app? Very disappointed.

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

Jan. 5, 2024

The support team have been excellent. The team helped (or should i say set-up) the app to get it going until we organised a meeting where we could discuss all the features and how the app can be customised to the store. I would definitely recommend this app for a loyalty points based offering

Dec. 19, 2023

Maravillosa atención. Me gusta que siempre que tengo algún duda o problema, el staff nos ayuda a resolverlo rápidamente. La app es amigable y cumple el propósito de generar una interacción más profunda con los clientes.

Aug. 23, 2023

This is the only app that has a membership system and point redemption at the same time. I hope it can continue to improve and get better and better. The service staff is very professional if they can reply and solve my problem at any time, I will love this app more

May 18, 2023

I found some problems and then communicated with customer service. The attitude was very good and it was resolved positively.

April 14, 2023

LOVE LOVE LOVE this app. Easy to use and not so much going on. Customer service is top tier. I had an issue with the app and my store not merging and the representative and owner did everything to fix the issue and get everything running for my store. Really love the app!

March 16, 2023

The best app I ever used, highly converting my website purchases, 20% increase in sales. Also great service, translated my entire app eventhough they didn't had translation by default. Highly recommend.

March 6, 2023

I would recommend this app it's user friendly and customer service was awesome they took there time and were very patient with me. Great App

Feb. 27, 2023

Super easy to set-up and use! Customer service is really fast and helps out quick with easy solutions!

Sept. 9, 2022

To be honest I love this app because it fits my brand so well. But the team for this app seems to have disbanded, I don't know, I have long messaged on their app and no one has responded. Click the function of inviting friends, the page shows that it has been sent, but the actual mailbox has not been received. The front desk is responsive and the back office doesn't give thanks for the lack of execution. Very unreliable. I found their official website to check their customer information and unfortunately I didn't find the widget on their customer website. I ended up uninstalling the app due to concerns about the mess of the points system and the laziness of the support team, and I'm very sad because I really like the interface and the idea of the app. Looking at the free use package, I temporarily leave 4 stars

Feb. 15, 2022

Great loyalty app. Easy to set up and configure, I love that they offer games and other gamified elements. I would love to see them add more branding options but so far so good! Highly recommend it