GLC Geolocation & GEO Currency
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The support is good, therfore the 2 stars, but the app doesn’t work properly. When you use it, you might can’t manage without help from support. I had major issues with incorrect translations online, and when I tried to change them, the changes wouldn’t save - app got stuck. The navigation within the app to manually fix incorrect translations also takes a long time and involves a lot of scrolling. It’s even more frustrating when you finally find the section, make the change—but then it doesn’t save. To be fair, I need the translations in Dutch, but the app struggles to make smart choices or maintain consistency (for example, it translated the same button text three different ways).
Dear Divestore de Grevelingen store admin, We’re truly sorry for the inconvenience you experienced while using our app. We checked your support ticket and noticed that our team had sent a follow-up email, but we did not receive your confirmation so we could continue investigating and fully resolve the issue. If you are willing to give us another chance, we would truly appreciate the opportunity to help. Our team would be happy to work closely with you to resolve the translation and saving issues and improve your experience with the app. Best regards, GLC Geolocation Team
Amazin! The best app for geolocation one so far
Quick and great service, their customer service is really good! Great app, easy to use and looks good!
Dear É TOILE store admin, Thank you for taking the time to rate our app. We would love to learn more about your experience. Your feedback is very important to us and helps us continue improving both our app and support service. If there was anything that did not meet your expectations, please feel free to share more details with us. We would be happy to assist you and see how we can improve your experience and satisfaction. We look forward to hearing from you. Best regards, GLC Geolocation Team
very complicated to use, zero support , they never answer you !! ok a NEW UPDATE to this review !! so not only they replied to my email weeks after i sent the email , now they are saying they sent multiple emails and thats not true ,,, i am not a person who usually leave bad reviews but some respect to us and for our time !!!
Hi there, We’re sorry to hear about your experience. However, our records show that we reached out to you multiple times via email but never received your reply. Without your response, we weren’t able to assist further. We’d love another chance to support you. Please reinstall the app and respond to our follow-up email so our team can help you step by step and resolve any issues quickly. Regards, GLC Team
Dear Krutik store admin, Thank you for taking the time to rate our app. We would love to learn more about your experience. Your feedback is very important to us and helps us continue improving both our app and support service. If there was anything that did not meet your expectations, please feel free to share more details with us. We would be happy to assist you and see how we can improve your experience and satisfaction. We look forward to hearing from you. Best regards, GLC Geolocation Team
Excellence App Save and simple to use.
Easy to use, interactive buttons. Seems very good and useful.
Great, would recommend the app to anyone.
The App is very good and the support is also always there to help. The only thing needs attention is the AI function which the support also guides how to correct this. Thank you GLC.
I am so sorry for the inconvenience caused to you. If the AI translation does not meet the requirements, please note that you can use the Edit Translation feature to correct any mistakes. Regards, GLC Team
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