GLC Geolocation & GEO Currency
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The support is good, therfore the 2 stars, but the app doesn’t work properly. When you use it, you might can’t manage without help from support. I had major issues with incorrect translations online, and when I tried to change them, the changes wouldn’t save - app got stuck. The navigation within the app to manually fix incorrect translations also takes a long time and involves a lot of scrolling. It’s even more frustrating when you finally find the section, make the change—but then it doesn’t save. To be fair, I need the translations in Dutch, but the app struggles to make smart choices or maintain consistency (for example, it translated the same button text three different ways).
Dear Divestore de Grevelingen store admin, We’re truly sorry for the inconvenience you experienced while using our app. We checked your support ticket and noticed that our team had sent a follow-up email, but we did not receive your confirmation so we could continue investigating and fully resolve the issue. If you are willing to give us another chance, we would truly appreciate the opportunity to help. Our team would be happy to work closely with you to resolve the translation and saving issues and improve your experience with the app. Best regards, GLC Geolocation Team
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