Crystalight review for GemPages Landing Page Builder

1 / 5

April 2, 2023

They charged me even when I uninstalled the app, I dont know why that happened and their help center does not respond(

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry to hear that you've had a negative experience with the Shopify billing. We understand how frustrating it can be when unexpected charges arise, and we want to assure you that we take your feedback seriously. As I can see, our agent had handled your problem. I hope our explanations answer all of your concerns. Thank you so much for giving us precious chance to assist you with this matter. Please know that we strive to provide clear and transparent billing to all our customers, and we are constantly reviewing and improving our processes to ensure that our customers have a positive experience. Thank you for bringing this to our attention, and we look forward to the opportunity to resolve this issue for you. Best regards, James | GemPages Customer Success Manager

GemPages Landing Page Builder for Shopify
GemPages Landing Page Builder
4.8 star
4,544 reviews

#1 Conversion-focused Page Builder to grow your business

Developer
Shopify App Store