MeastDepot review for GemPages Landing Page Builder
May 12, 2023
the app slow down the website performance, and the worst thing is the the support team, firstly, they reply late, at this moment of this message, they didn't replied to message sent 3 days ago.... all thing is bad, nothing good. if i was able to rate you with no stars i would do it. very bad !!
Hi Ilias, On behalf of the GemPages team, I would like to send the sincerest apologies for the experience you have been through. At GemPages, support quality is always our top priority, and we always strive to deliver the best services possible. As for the delay you experienced in the last couple of days, this was due to our major company activities which were conducted from May 11 to May 13, 2023. During this time period, users might experience delays and the limited availability of our support agents on both live chat and email channels. This was also announced to all users via GemPages dashboard beforehand. Please refer to this screenshot for more details: https://prnt.sc/7N0r2_FOodmb. Nonetheless, please rest assured that your ticket has been fully attended and put on high priority by our support team. We will make sure that all of your concerns will be resolved in no time. Sincerely, Thomas | GemPages Customer Success Team
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