Beau and Benji review for GemPages Landing Page Builder
Aug. 16, 2023
Do NOT install this app! I uninstalled it because it constantly didn't work. The buggyness was impossible. I spent more time trying to fix issues than anything else, and now on top of everything, even though I have installed it, Gempages continue to bill me. Shopify won't do anything, as it is 'a developer issue' and my emails to this company just get ignored. If you install this app and then don't want it (which you won't because it doesn't work properly, you will be paying for it forever. Be warned.
Dear Kelly, We appreciate your previous positive experience with GemPages and deeply regret any frustration you've encountered recently. We're actively addressing the technical issues you've faced to enhance our platform's performance for all users. Regarding the refund, we apologize for any confusion. We did send instructions via email, and we're committed to resolving this promptly. Your feedback is invaluable, and we're working to improve our communication processes to better serve you. Please refer to our previous email for refund instructions or contact our Customer Support directly. Your satisfaction matters greatly, and we're dedicated to making this right. Sincerely, GemPages Customer Support Team
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