Asqnorhtjersey review for GemPages Landing Page Builder
Dec. 13, 2023
This app has proven to be quite frustrating. The code of this builder is inaccurate and causes issues on the pages we construct. To exacerbate matters, the support and technical team seem to lack the necessary knowledge. It's disheartening that they appear to be uninformed and unhelpful.
Dear Shreeram, I sincerely apologize for the frustration you've encountered with our app, and I appreciate your candid feedback. We've taken your concerns seriously and have diligently investigated the issues you flagged. After identifying the root cause, our technical team has implemented the necessary fixes to ensure smoother functionality. We understand the importance of accurate code and the impact it has on the pages you construct. I regret any confusion caused by our initial lack of explanation. We are committed to continuous improvement and are grateful for the opportunity to address and resolve the issues you've highlighted. Our Customer Success Manager has already been in touched with you to provide a full explanation. We hope it's clear to you about the issue. If you have any further questions or require additional assistance, please feel free to reach out. Your satisfaction is our priority. Best regards, GemPages Support Team
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