urbanoakdecor review for GemPages Landing Page Builder
Jan. 21, 2024
I tried to cancel cause i didnt use this but it still charged me $30
Hi urbanoakdecor, I sincerely apologize for the inconvenience you've encountered with our billing process. It's important to note that the billing system is managed by Shopify, and charges are initiated based on the billing cycle, even if the app is uninstalled on the same day. However, I want to assure you that your satisfaction is our priority, and we stand by our commitment to provide a positive experience. To rectify this situation, I encourage you to take advantage of our 30-day guarantee program. Please reach out to our Customer Support team, and they will be more than happy to assist you in resolving this matter. Thank you and hope to see you gain. GemPages Customer Support Team
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