Canbra Prints review for GemPages Landing Page Builder

3 / 5

March 12, 2024

The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

Dear Canbra Prints, We sincerely apologize for the inconvenience you experienced with our chat support service. We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time. We appreciate your understanding and patience during this transition period. Thank you for your continued support. GemPages Support Team

GemPages Landing Page Builder for Shopify
GemPages Landing Page Builder
4.8 star
4,540 reviews

#1 Conversion-focused Page Builder to grow your business

Developer
Shopify App Store