Innovato Store review for GemPages Landing Page Builder
Dec. 9, 2024
When i paid ANNUAL subscription i was tricked to believe there is A/B testing include. Well, there isn't if you are not using the OLD version of gempages...
Dear Kuzmanov, I’m Auri, the Customer Support Manager at GemPages. First and foremost, I sincerely apologise for any miscommunication that may have led you to believe the A/B testing feature was included in the Annual plan. To clarify, the A/B testing feature is available in our older version (V6). However, it is not included in the latest version (V7) due to differences in code structure. We value your feedback and have already taken steps to improve our communication, ensuring all information shared with customers is clear and transparent moving forward. I’ve previously reached out to provide a solution but have not yet heard back from you. I would greatly appreciate the opportunity to discuss this further and help you achieve your goals. Looking forward to hearing from you. Best regards, Auri GemPages Customer Support Manager
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