Maxlager review for GemPages Landing Page Builder

1 / 5

Jan. 1, 2025

Absolutely terrible experience. So many times we've run into GemPages limitations and errors—it's beyond frustrating. Publishing errors, progress not saving, and losing work are constant issues. I strongly recommend anyone considering starting with GemPages to avoid it at all costs if you value your time and sanity. Their live chat support is utterly useless—like paying $1 a day for a VA with zero knowledge. They simply listen to your problems and pass them on to a "higher team," which takes an average of 3 days to reply. My website can't afford to be broken for 3 days—it’s just not worth the money lost on GemPages.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Maxlager, It's Auri, a Customer Support Manager at GemPages. I wish you a wonderful year ahead. Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the challenges you’ve faced with GemPages. Experiencing publishing errors, unsaved progress, and delays in support responses is far from the seamless experience we strive to provide, and we completely understand how frustrating this must have been for you. We’ve already reached out to you directly to assist further and ensure your concerns are addressed promptly. Our goal is to not only resolve these issues but also restore your confidence in our platform. We genuinely value your time and patience and hope to hear from you soon so we can work together on resolving this matter to your satisfaction. We are looking forward to hearing from you soon. Warm regards, Auri GemPages Customer Support Manager

GemPages Landing Page Builder for Shopify
GemPages Landing Page Builder
4.9 star
5,245 reviews

#1 Conversion-focused Page Builder to grow your business

Developer
Shopify App Store