TRE review for GemPages Landing Page Builder
Oct. 25, 2025
I got scammed with their 30 day money back guaranteed promise. I had a surprise deduction with my Shopify plan for $29 while I used the tool for only 9 days for experimentation. I cancelled it later on and asked the support if I am going to have funds deducted. the support told me no deduction will take place and it will be covered. Scam be aware before you subscribe.
Good day Alomrani, First of all, we are truly sorry for the unpleasant experience with the cancellation process. After reviewing your case, I can see that our team had already informed you that you were eligible for a refund and asked you to complete the refund form. However, we have not yet received your submission. It’s possible that a language barrier may have caused some misunderstanding. Please rest assured that there is absolutely no scam involved. We strictly follow Shopify’s policy for all payments and refunds. As GemPages is a third-party app, all subscription charges are managed directly by Shopify. I have also personally reached out to you via email with further instructions to help you complete the refund process and get your money back. I look forward to hearing from you soon. Warm regards, Auri GemPages Customer Support Manager
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