All reviews

Rating Breakdown

  • 5
    81% (43 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    11% (6 ratings)

Reviews with Text

  • 100% (53)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2020

Great App, Great support. Very easy to set up. I have it working well on 2 sites. I would recommend!.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2020

We struggled to setup the geolocation app because of other apps that we have on our account. The team was very supportive and help us setting up everything!

Using app

12 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 7, 2020

I uninstalled because we are planning a transition but now on every page it shows - Liquid error: Could not find asset snippets/geolocationredirect_snippet.liquid - Can't find a way to get rid of it.

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, thanks for the review. We have sent a collaboration invite to your store to fix any issues you have. Please email us if you ever have any issues in future and we will fix them up as quickly as possible.

5 / 5 Share

Feb. 18, 2020

Great app, helped me redirect customers based on ip address. Responsive helpful support, easy to set up.

Using app

13 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 24, 2019

Totally brought my site down. Coudln't load anything. The App is NOT working well. It happened to me on Friday night, not support till Monday. Terrible !!!

Using app

19 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 6, 2019

Great customer support! We had an issue setting up the redirect because we are using an older theme. They jumped in and got it working for us super fast. Thanks for the help.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

Had the app for a while but no longer needed it. During that time, customer support was A+. Thanks guys.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2019

This is an all-around great app, can do absolutely everything you need! Shen provided amazing support multiple times for our four sites. He was even willing to hop on a call (10 hours time difference) to help with a question we had. He and his team made changes to help solve our question and implemented this change across all of the apps' program, just based on our request. Amazing customer service and app performance!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

July 18, 2019

Brings my site to a crawl for initial loads. Not happy with what this does to my load times at all.

Store

ZOX

Using app

11 days

Total reviews

11

Average rating

4.3

Developer Reply

Our apologies but we experienced an unexpected server issue momentarily and fixed it as quickly as possible. We have also made changes so that this can't happen again in future. Please contact us directly if you experience any issues in future, we are here to assist as best we can. Everything is working perfectly now.

5 / 5 Share

June 26, 2019

L'application Geolocation Redirect est simple est facile d'utilisation. Le support client est rapide et excellent !

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

The support team is very responsive. We have been using this app for 24 months now and are very happy with the results.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

3 / 5 Share

May 15, 2019

APRIL 15 2019: Noticed my website loading extremely slowly suddenly. Not just a bit slow, but 70 seconds to load type of slow. I looked into the waterfall for what was causing it to load so slowly. Geolocation Redirect app was taking 60 seconds to load, slowing the whole site down. We have used it for a few months without issue, but this is a huge impact that is going to cost us a lot. Going to delete it now. EDIT: May 13 2019: I figured if the team at modapps said they identified and fixed the issue and that it would not happen again, it was worth me keeping the app. I have just noticed it again, this time 89 seconds to load my website. I have deleted the app for good now. I also had to delete the geolocation snippet from theme.liquid to fully remove it as the site was loading slow even after deleting the app due to remaining code on the site. Back to loading at normal speed now. Given this has slowed our website to a crawl 2 times in about a month (these are just the times I've noticed... may have occurred more times when I'm not working on the site and ready to notice), it's too risky to have installed. It's cost us sales no doubt. EDIT: May 15 2019: It is clear that their support team really cares about the app and making sure that it is running smoothly, without issues. They have been good at replying to my support emails and so I am confident they treat these incidents seriously. I would be inclined to remove my review entirely but I don't think that would be fair to people who are considering this for the first time. So I will keep it here. I have only seen the issue occur 2x, and both times the support team replied, acknowledged and fixed.

Using app

9 months

Total reviews

2

Average rating

2.0

Developer Reply

Hi Joolca, we experienced a brief technical issue which we resolved as quickly as possible and made sure it cant happen again. Everything should be running smoothly now.

5 / 5 Share

March 21, 2019

Love it! We use it for our international stores, we had a site update and had to adjust the code and as soon as I reached out to the team they sorted my issue right away! Recommend this app

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Fantastic app and customer service. I would highly recommend this app to anyone who requires auto redirection. While Shen was investigating the speed of his app he also found an unrelated issue and helped me to rectify that! Thank you for all of your help!

Using app

About 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 16, 2018

Simply put, this app does a great job redirecting traffic where we need. We are a small business and not very tech savvy, so it was great to work with an app that is easy to set up, easy to use and does a great job. Worth getting!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Outstanding support! I had some trouble figuring out the settings so dropped them an email, very responsive and they got me up and running almost immediately. App is working great so far. Thanks!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

Great App, great Support, Up and running very quickly!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

Fantastic App and Support, support staff could not have been any more helpful! very quick and easy to setup, and makes it so much easier when working with the great team from Mod Media

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2018

Great App and great customer support. We had a small technical issue, which was addressed immediately. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2018

Support is on the ball and very helpful. Had a minor issue and they took care of it right away.. and it wasn't a bug in their software but a coding issue on our end.

Store

Isolite

Using app

About 1 month

Total reviews

1

Average rating

5.0