Geolocation
Boost global sales with country and language recommendations.
Rating
2.9
feedback
386
chart
#6,847
All reviews
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Sept. 8, 2023
The conversion rates shown on the shop front are totally off. When customers want to see the prices in their own currency they will be most likely surprised to have to pay more at the checkout (because PayPal does convert correctly) than what the shop shows - because the conversion rates do not reflect the daily conversion rate fluctuation. This means that the shop will experience an increase in abandoned shopping carts or customers start complaining about not matching prices shown on the website and taken off their accounts. Being a Shopify native app I would have expected a perfectly working app especially when it is installed/recommended during installation when setting up a new shop. Very disappointed.
Hi there, the Geolocation app does not do anything with conversion rates. It sounds as though there is something else going on with your store, separate to the app - please reach out to us so we can help diagnose the issue and fix this for you.
Aug. 31, 2023
No option to customise for mobile. This app does not make sense if the Markets should convert automatically. I wish i didn't need to use this in my store
Aug. 24, 2023
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Aug. 24, 2023
I agree with the previous comment, it would good to have no pop-up and automatic redirect. We are currently on a Shopify Advanced Plan with Markets, and without this app there is no automatic domain redirection built into this $399pm service.
Hi there, yes you can automatically redirect people: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection
Aug. 14, 2023
Pop plugin used to show up however it suddenly just stopped. Not showing the language and country pop up at all, still waiting for Shopify to solve this issue.
Aug. 11, 2023
Not at all helpful. instead the popup drives away visitors...................................................
Can you please let us know what has been happening so we can help?
Aug. 11, 2023
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July 30, 2023
its not working at all for my website sadly i have checked and it doesnt work which is anoying as we wantto go international
Can you please let us know what isn't working so we can help you with this?
July 2, 2023
It irritates sometimes when you chose different language than your System language and the it shows pop up every time your selected and saved your language.
June 30, 2023
Doesnt work on my store. It affected my conversion rates when I had the most international traffic. It was stuck on my local currency. Shopify help center helped but there isnt much they did as an immediate solution. It should be compatible worldwide since Shopify's customer base, is international.
Hi there, this app works with the currencies you have set up in Shopify Markets. If you have any issues, please chat with our support team about this and they can help you with the correct setup.
June 30, 2023
Hi, the pop up doesnt show up even after installing a currency converter app !!! so i have different products in different markets, but because the pop doesnt come, all products are visible to people even if its not available for sale in that market
June 11, 2023
The app is not working as expected, i tried switch locations to test whether it changes/translates the text or but for some strange reason it doesn't and it seems to be using the same currency for different regions. At the end I uninstalled the app but the locations stills show up after uninstalling the app. what should i do to have it removed
Unfortunately because you are not using Shopify Payments, you can only sell in one currency - this is why your currencies are not changing. The app also does not automatically translate your content for you. For this you should use something like Translate and Adapt: https://apps.shopify.com/translate-and-adapt The selectors you current have are not coming from the Geolocation app, but another app you have installed called "BUCKS currency converter Pro++"
June 7, 2023
The application does not work correctly. It does not change the language according to the country in which the user is located. Also, it does not change the language of the store, always the default language works. UPD: That's not what I'm talking about. My site is already translated into the right languages with the application you are talking about. The Geolocation app is supposed to detect geolocation and switch the store to the language according to the settings. But it doesn't.
Sorry for any confusion. This app does not translate your store into different languages. For that you should look at using Translate and Adapt: https://apps.shopify.com/translate-and-adapt
May 28, 2023
I have uninstalled the app because it wasn't working as expected and ask them through Shopify Support to remove any remaining code on my store but they keep ignoring my messages. Thank you for removing every snippet code on my store.
Hi there, sorry to hear about this. The Geolocation app does not actually add any code to your store.
May 27, 2023
The conversion between currencies seems to be based on the main currency of the store and then calculate the exchange rate to change, am I right? Is there any way to fix the price of individual products, exchange rate changes are sometimes too great, which will lead to my individual products sold at a loss
Yes, you definitely can: https://help.shopify.com/en/manual/markets/pricing/product-prices-by-country
May 22, 2023
It keeps on malfunctioning- and not working! the window isnt appearing to anyone and the prices keep fluctuating between markets which is a MASSIVE problem
Hi there, could you please reach out to us on the support team so we can diagnose what is happening for you here and fix the issue?
May 20, 2023
I need automatic redirect to language in Serbian, This is only opt that not pop up every time and user has to choose language every time he visit site.
Hi there, we currently do not automatically redirect with this app. I might suggest an app like Langify or Langshop to do this for you at the moment.