Geolocation

Nov. 28, 2021

Geolocation goes hand in hand with Shopify Markets. However, Shopify Markets is beta and isn't very efficient in performing and redirecting customers to their respective currency. It keeps bouncing back to default currency of store as customers shops from home page to collection page to products all the way to checkout. You also cant disable Shopify Markets to by pass this issue and pretty much stuck with the issue at the mercy of Shopify Devs until they fix it. Our store worked seamlessly when we were using a third party app to show various different currencies and redirection. The geolocation app also doesn't give you much option to pick the placement of the currency selector. You have left, right and centre, but the selector is all the way at the bottom of the website where no customer goes. Request was made to move the selector to either the menu or a floater to make it more visible but request was denied. These issues are costing us lots of $$ from international customers and you cant even disable them or use other apps to resolve it. Sucks to be a Plus member at the moment paying 2000$ a month with such glitchy features which are in beta. We also tried the pop up method where it asks customer if they would like to go to their local country website. However that pop up would not show up until 5 mins later. Shopify plus support team member told us to hire an expert dev to speed up website and it should fix the issue, we did that and the issue continues to remain. Thats one way of flushing 500$ down the toilet. Hope they fix these glitches asap.

Nov. 5, 2021

Non serve proprio a nulla, l'ho installata e non ho capito a cosa serve. In negozio nessuna utilita'.

Oct. 25, 2021

Google found this app as malicious software and suspended our ads, do not use. We are trying to fix the problem but really not worth it. Please send me an email([email protected]), I am happy to provide you with an email from google. I couldn't find your email address. Thanks.

Oct. 20, 2021

Makes loading website very slowly, following console errors shows always up: script.js?shop=......myshopify.com:3 Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://geolocation-recommendations.shopifycloud.com') does not match the recipient window's origin ('https://...').

Oct. 12, 2021

This app was causing our customers in the US to see what they thought was USD pricing even though my page was still recognizing it as "CAD". Manually toggling the currency conversion on our webpage brought our prices down even lower when displayed in USD. I would give zero stars if I could. Edited to add: We did not download the app. It was added to our shop automatically and caused the price problems. Obviously if we knew it would conflict with our current web code, we would not download it on our own.

Oct. 7, 2021

I did not see the email warning about this auto-install , but I did notice sales were down in the last day. Could it be this ugly 2-star pop-up? I noticed it only because I saw the note about API permission, grateful that I caught it in time to delete before more damage was done. To be fair, due to increased shipping and environmental costs not really interested in getting even more international orders.

Sept. 15, 2021

I just added this app to my shop and the currency conversion is not correct. $4.50 CAD is converting to $4.00 USD, which isn't right. Plus my customers will never find that little button at the bottom of the screen. I was looking forward to this feature, but I'm going to delete it.

Sept. 14, 2021

As per an email from Shopify that this app was going to be added to shops as of Oct. 4, I decided to download it ahead of time and right away it caused issues for customers viewing my website outside of Canada. It displayed incorrect prices that were converted TWICE! So if I had an item that was $45 cad it should have displayed $37 usd, but instead converted it again to $29.50 (the US equivalent of $37cad). How does that even happen? I fear for everyone who will find out bad this app is on Oct. 4th

Sept. 14, 2021

La fenetre contextuelle ( Pop-up ) est vue comme un spam pour la publicité facebook. C'est très mauvais d'utiliser cette application !

Sept. 3, 2021

I used to like this app when it was a discreet selector. Now a giant annoying pop up. Very disappointing change

Aug. 28, 2021

While Google SEO Engine just recommends to show the conversion pop-up, this app is forcing it. This app should give us the option to enable automatic currency conversion with no annoying pop-up. Automatic currency conversion is adopted by many many web sites, for example booking.com, etsy.com, linjer.co (Shopify hosted). I insist that you guys improve this app to enable automatic currency conversion with no pop-up.

Aug. 19, 2021

Very bad. Does not match the look of my store and if I don't activate the pop up recommendations (which is blunt and ugly) the geolocation function does not even work at all it instead directs all customers to Andorra! Looking for an alternative as quickly as I can to get out of this mess..

Aug. 18, 2021

I was disappointed to know that the orders made with a different currency can't be edited and I think this is a very feature of this app because it limits our sales and customer service performance

July 18, 2021

I cannot get this app to work. It tells me I need to set up countries/regions to use it, but these are greyed out? The help page does not help at all.

July 17, 2021

I tried this app once and it wouldn't work properly. I deleted it and contacted my theme build to see if I could move the currency converter to a more prominent spot on my site. They directed me back to this app. I re-downloaded it and right away it said it can't support my store. I reached out to the support team and all you said was you were working on it. The ratings on this app speak for themselves. I would love a solution if there was one.

July 15, 2021

We were previously using the Geolocation app to show a higher price to users from Switzerland. A few days ago, we got a warning from Google Shopping, claiming that we are violating a policy by doing this. They disapproved a few items. We then proceeded to remove the Geolocation app from the Shopify store. After solving the issue we contacted google and asked to check it from their site. Here is the problem: Google is still seeing a different price whenever they access the site. How can we stop the price from being changed? What could the problem be?

July 14, 2021

Glitches to app. The PopUp keeps popping up in the usa and won't allow me to click out. The pricing remains also remains Canadian currency and not USA dollars.

July 13, 2021

Shopify recently changing this app was a horrible decision. I sell digital products so the fact that it says 'Shipping to (country)' is not something for me, but there is no way to change the text or remove the pop-up? Horrible.

July 8, 2021

The new version of the App includes a pop-up that appears to each visitor with a fix text that can not be changed, saying: "This shop sends to (your country), check alternatives to shipping (your country)" First of all we are not a shop, we are a educational institution. Second, we sell digital products (courses), so our customers do not need to "receive" nothing. It is a must for us to edit the text that appears in the popup to write what applies to our business. ¿When will you allow it? Thank you.

July 4, 2021

Very bad APP. not recommended at all, only if you want to waist your time. Also support cannot help wenn the is bad developped.