German Drop ‑ Dropshipping
Streamline eCommerce operations from sourcing to logistics.
Rating
5.0
feedback
134
chart
#3,803
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
4%
-
Less than a month
42%
-
Less than a year
49%
-
More than a year
0%
Reviews Summary
The reviews for the German Drop Shopify App are overwhelmingly positive, highlighting the exceptional support provided by account managers such as Kela, Emily, Xylona, and others. Customers praise the quick responses, clear communication, and proactive assistance they receive. The app is commended for its ease of use, smooth order synchronization, and reliable fulfillment services. Many users appreciate the personalized attention they receive from their account managers, who go above and beyond to ensure a seamless experience. However, there are a few negative reviews mentioning issues with product quality, delays, and poor customer support.
Highlights
All reviews
Feb. 10, 2026
German Drop makes managing my Shopify store easier. The app works well, and Kela has been very helpful and responsive whenever I had questions. Overall, it’s a solid tool that gets the job done without any hassle.
Feb. 9, 2026
I absolutely love working with Germandrop. Evan has been assisting me on a daily basis for several months now, and the experience has been nothing but positive. He’s both highly professional and genuinely friendly, which makes communication smooth and efficient. The quality of the services is excellent, and he has supported me throughout the development and scaling of multiple Shopify stores. I truly feel accompanied and supported in my projects, and that makes a huge difference in dropshipping. Highly recommended agency if you’re looking for reliability, quality, and a great human relationship.
Thank you very much for your kind words and for placing your trust in German Drop. We’re delighted to hear that your experience with Evan has been so positive. Providing professional, responsive, and friendly support is something we truly value, and it’s great to know this has made communication smooth and efficient for you. It’s been a pleasure to support you in the development and scaling of your Shopify stores. Growing alongside our clients and being a reliable partner in their projects is exactly what we strive for every day. We sincerely appreciate your recommendation and look forward to continuing to work together and contributing to your future success.
Feb. 2, 2026
Kela is fast and effective with setting up and provides clarity swiftly. Highly recommend her services.
Thank you so much for your kind feedback! We’re thrilled to hear that Kela was able to support you quickly and clearly. She’s a valued member of our team, and your recognition truly means a lot to her and to us. We appreciate your recommendation and look forward to continuing to support you moving forward.
Jan. 28, 2026
honestly one of the best supplier apps i’ve worked with on shopify. i’ve tested a few different suppliers before and germandrop has been the smoothest by far, especially when it comes to communication and support. my agent benson is genuinely the biggest reason i’m leaving this review. he’s always responsive, explains things clearly, and actually tries to help instead of giving copy paste answers. whenever i had questions about pricing, variants, order changes, or negotiating costs, he took the time to break everything down and work with me to find the best solution. it never felt rushed or annoying to ask questions. what i really appreciate is how flexible they are. if i made a mistake with an order or needed to adjust something last minute, benson helped fix it without making it a big problem. that kind of support matters a lot when you’re running a store and things move fast. shipping and order handling have been consistent, and the app itself is easy to use and connects cleanly with shopify. overall it just feels like they actually care about long term partnerships instead of just taking orders and disappearing. if you’re looking for a reliable supplier with real human support and good negotiation, i’d 100 percent recommend germandrop. shoutout to benson especially, great agent and solid guy to work with.
Thank you so much for taking the time to share such a detailed and thoughtful review. It truly means a lot to our entire team. We’re really glad to hear that your experience with German Drop has been smooth and reliable, especially in terms of communication, flexibility, and day-to-day support. That’s exactly the standard we aim to deliver. Benson will be especially happy to see your feedback — he genuinely cares about helping merchants find the best solutions, and your recognition means a lot to him. Running a store moves fast, and we understand how important it is to have real human support when questions, changes, or unexpected situations come up. We’re proud that our team could support you without friction and make things easier rather than more complicated. Thank you again for your trust and recommendation. We value long-term partnerships and look forward to continuing to grow together.
Jan. 27, 2026
This app has helped me optimize my Shopify. With their excellent support for their customer, my work becomes so easily. Evan is main business support person and has been so helpful. I recommend this app 100%.
Thank you so much for your wonderful review! We’re thrilled to hear that our app has helped optimize your Shopify store and made your work easier. We take great pride in providing excellent customer support, and we're glad to know that Evan was able to assist you effectively. Your recommendation means a lot to us, and we look forward to continuing to support your business!
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