Rating

5.0

feedback

42

Reviews

chart

#4,492

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    69%
  • More than a year
    0%

Reviews Summary

The reviews for the German Drop Shopify App are overwhelmingly positive, with users praising the platform for its excellent customer service, efficient order fulfillment, and reliable product sourcing. Many users highlighted the professionalism and dedication of their assigned agents, such as Louis, Benson, Olivia, and Cassie, who provided quick responses, valuable insights, and personalized support. The seamless integration process, user-friendly interface, and transparent pricing were also mentioned as key strengths of the app. Users expressed satisfaction with the speed of communication, competitive prices, and the overall smooth experience of working with German Drop. However, some users mentioned a desire for more proactive sourcing and a wider range of available products.

Highlights

Excellent customer service and dedicated agents providing personalized support
Efficient order fulfillment and reliable product sourcing
Seamless integration process and user-friendly interface
Transparent pricing and competitive prices
Desire for more proactive sourcing and wider range of available products

Rating Breakdown

  • 5
    100% (42 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 22, 2025

Benson from German Drop has outstanding customer service skills. I've gone through a lot of suppliers and was unhappy with them all until I found Benson. I've been working with him for a few weeks now but I feel like I've known him for a few years. He makes me feel special and he does whatever he can to help me and my customers get the best pricing. I hope to have a long business relationship with him and his company.

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that Benson has made such a positive impression — he truly goes above and beyond to support our partners, and your feedback means a lot to all of us at German Drop. We're incredibly grateful for your trust, and we're honored to be part of your business journey. Looking forward to growing together and building a long-lasting partnership!

5 / 5 Share

April 10, 2025

one of the best agents out there. really best prices, and they can literally source anything. My personal agent was Louis, and he did his job perfectly! I am really happy i use German Drop now instead of aliexpress

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with German Drop, Louis is an asset to our team and we are proud that he ensures that your journey is seamless. We will be with you every step of the way and let's toast to many more successful orders!

5 / 5 Share

March 27, 2025

I've had an excellent experience using German drop. Hands down. They are the most user-friendly platform for product fulfillment I've ever encountered. The integration process was incredibly seamless and intuitive; I was fully set up in just 1 to 2 minutes! Special thanks to Benson, my account rep, who was courteous, knowledgeable, and impressively patient. Even with all my questions. He explained everything clearly and made sure I felt confident every step of the way. I truly can't say enough about the outstanding support I received. Highly recommend German drop for anyone looking for a reliable and smooth drop shipping fulfillment experience!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

German Drop is thrilled to receive your positive review! Benson is a valuable member of our team and your praise will no doubt be a great motivator for him and the rest of us. Your recommendation means a lot to us and we look forward to continuing to serve you and exceed your expectations. If you have any further ideas or requests, please feel free to contact us.

5 / 5 Share

March 27, 2025

I had a gret experience thanks to Luis! He was incredibly efficient, providing quick and precise answers to all my questions. His knowledge and willingness to help made everything so much easier. I truly appreciate his professionalism and responsiveness—such a pleasure to deal with! Highly recommend Luis for anyone looking for top-notch support!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

German Drop would like to sincerely thank you for your recommendation and we are very pleased to hear about your outstanding experience with Louis. Please be assured that we will continue to maintain the high standards you have come to expect. Should you require any further assistance, please do not hesitate to contact us.

5 / 5 Share

March 27, 2025

Very satisfying by the services I recommend it to everyone who make dropshipping

Store

Seritza

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Your support means a lot to German Drop, and it's partners like you that drive us to keep delivering seamless, reliable and innovative solutions to the cross-border e-commerce community. If you need anything at all, we are here to serve you.

All reviews

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