Rating

5.0

feedback

94

Reviews

chart

#3,734

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    1%
  • Less than a month
    37%
  • Less than a year
    54%
  • More than a year
    0%

Reviews Summary

The reviews for the German Drop Shopify App are overwhelmingly positive, with users praising the excellent customer service, quick responses, professional support, and efficient order processing. Many users specifically mention the dedicated support agents such as Kela, Bill, Evan, Xylona, Fancy, and Benson for their outstanding assistance and attention to detail. The app is commended for its smooth logistics management, fast fulfillment, competitive pricing, and personalized service. Users appreciate the ease of communication with the support team and the overall reliability of the app in handling orders and sourcing quality products. The collaborative and supportive nature of the agents has been highlighted as a key factor in the success of using German Drop.

Highlights

Excellent customer service and dedicated support agents
Efficient order processing and fast fulfillment
Smooth logistics management and competitive pricing
Personalized service and ease of communication with support team
Reliability and professionalism in handling orders and sourcing quality products

Rating Breakdown

  • 5
    100% (94 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (94)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 21, 2025

Quick and VERY easy onboarding , quick response times and awesome deals and awesome people that work there!

Store

OmiPaw

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Extremely easy to set up, and their agents are extremely quick, kind, and helpful, especially Xylona. My orders have been fulfilled on time and synced to Shopify perfectly. Definitely recommend!

Store

Nya

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Evan stands out for his reliability and professionalism. He’s responsive, clear in his guidance, and consistently delivers quality. Working with German Drop is smooth and efficient thanks to him.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

ça fait un moment que je cherchais une application qui réponde à mes critères, et honnêtement je ne suis pas déçue ! J'ai découvert German Drop grâce à Fancy qui m'avait contactée par mail. J'ai ajouté cette appli, et je n'ai pas trouvé les produits que je voulais au départ mais en échangeant avec mon agent Fancy j'ai pu obtenir tous les produits que je cherchais, elle m'a fait un devis personnalisé pour tous, avec les options que je souhaitais , livraison rapide, sans MOQ pour commencer, packaging etc... Mon agent est top, elle répond rapidement à mes questions via whatsapp et , elle est très attentive à mes demandes. Je souhaite qu'on aille plus loin en personnalisant d'avantage au nom de ma marque, donc très belle collaboration. Pour Résumer je recommande vraiment cette application, si vous souhaitez offrir un service de qualité à vos prospects, de bons produits etc. Et merci encore à Fancy pour son travail et j'espère collaborer encore longtemps.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your detailed and thoughtful feedback. We’re delighted to hear that your experience with German Drop has met your expectations and that Fancy was able to support you effectively throughout the sourcing and customization process. Providing flexible solutions, responsive communication, and tailored services is exactly what we strive for, and we’re glad this was reflected in your collaboration. We truly appreciate your recommendation and look forward to continuing to support the growth and personalization of your brand in the long term.

5 / 5 Share

Dec. 15, 2025

Excellent communication from the initial quote to the execution of orders!

Store

Zenhio

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback. We’re pleased to hear that our communication met your expectations from the initial quotation through to order execution. At German Drop, we place great importance on clear, efficient coordination to ensure a smooth and reliable experience, and we look forward to continuing our collaboration.

All reviews

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