Rating

5.0

feedback

91

Reviews

chart

#3,765

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    1%
  • Less than a month
    36%
  • Less than a year
    56%
  • More than a year
    0%

Reviews Summary

The reviews for the German Drop Shopify App are overwhelmingly positive, with users praising the excellent customer service, quick responses, professional support, and efficient order processing. Many users specifically mention the dedicated support agents such as Kela, Bill, Evan, Xylona, Fancy, and Benson for their outstanding assistance and attention to detail. The app is commended for its smooth logistics management, fast fulfillment, competitive pricing, and personalized service. Users appreciate the ease of communication with the support team and the overall reliability of the app in handling orders and sourcing quality products. The collaborative and supportive nature of the agents has been highlighted as a key factor in the success of using German Drop.

Highlights

Excellent customer service and dedicated support agents
Efficient order processing and fast fulfillment
Smooth logistics management and competitive pricing
Personalized service and ease of communication with support team
Reliability and professionalism in handling orders and sourcing quality products

Rating Breakdown

  • 5
    100% (91 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (91)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

Evan stands out for his reliability and professionalism. He’s responsive, clear in his guidance, and consistently delivers quality. Working with German Drop is smooth and efficient thanks to him.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

ça fait un moment que je cherchais une application qui réponde à mes critères, et honnêtement je ne suis pas déçue ! J'ai découvert German Drop grâce à Fancy qui m'avait contactée par mail. J'ai ajouté cette appli, et je n'ai pas trouvé les produits que je voulais au départ mais en échangeant avec mon agent Fancy j'ai pu obtenir tous les produits que je cherchais, elle m'a fait un devis personnalisé pour tous, avec les options que je souhaitais , livraison rapide, sans MOQ pour commencer, packaging etc... Mon agent est top, elle répond rapidement à mes questions via whatsapp et , elle est très attentive à mes demandes. Je souhaite qu'on aille plus loin en personnalisant d'avantage au nom de ma marque, donc très belle collaboration. Pour Résumer je recommande vraiment cette application, si vous souhaitez offrir un service de qualité à vos prospects, de bons produits etc. Et merci encore à Fancy pour son travail et j'espère collaborer encore longtemps.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your detailed and thoughtful feedback. We’re delighted to hear that your experience with German Drop has met your expectations and that Fancy was able to support you effectively throughout the sourcing and customization process. Providing flexible solutions, responsive communication, and tailored services is exactly what we strive for, and we’re glad this was reflected in your collaboration. We truly appreciate your recommendation and look forward to continuing to support the growth and personalization of your brand in the long term.

5 / 5 Share

Dec. 15, 2025

Excellent communication from the initial quote to the execution of orders!

Store

Zenhio

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback. We’re pleased to hear that our communication met your expectations from the initial quotation through to order execution. At German Drop, we place great importance on clear, efficient coordination to ensure a smooth and reliable experience, and we look forward to continuing our collaboration.

5 / 5 Share

Dec. 9, 2025

I got support from Kela a few minutes ago. The support was quick and pricing was not too bad. I recommend 100%.

Using app

About 2 months

Total reviews

33

Average rating

4.2

Developer Reply

Thank you so much for your feedback! We’re glad to hear that Kela was able to assist you quickly and that our pricing met your expectations. Your recommendation means a lot to us. We’ll continue working hard to provide efficient, reliable support for your business.

5 / 5 Share

Dec. 3, 2025

GermanDrop has been an incredible find for me. Their service is smooth from start to finish — fast responses, great pricing. Special shoutout to Kela for her excellent support. She handles everything with care and ensures my orders are shipped out daily with accurate tracking. I’m really impressed and will definitely continue working with GermanDrop.

Store

PigiKo

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and trust in German Drop! We’re delighted to hear that our smooth service, fast communication, and great pricing are supporting your business, and Kela will be truly happy to know her dedication is making a difference. We value this partnership and look forward to supporting your continued growth.

All reviews

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