Rating

4.9

feedback

156

Reviews

chart

#4,323

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    41%
  • Less than a year
    49%
  • More than a year
    0%

Reviews Summary

The reviews for the German Drop Shopify App are overwhelmingly positive, highlighting the exceptional support provided by the agents such as Olivia, Fancy, Evan, Kele, Xylona, Louis, Bill, Ashley, Kela, Emily, and Lia. Customers appreciate the quick responses, clear communication, professionalism, and reliability of the agents. They mention that the platform is easy to use, orders are processed smoothly, and the agents go above and beyond to ensure a seamless experience. The positive themes include excellent customer service, fast fulfillment, clear communication, and reliable support.

Highlights

Exceptional customer service and support provided by agents such as Olivia, Fancy, Evan, Kele, Xylona, Louis, Bill, Ashley, Kela, Emily, and Lia.
Quick responses, clear communication, professionalism, and reliability of the agents.
Ease of use of the platform, smooth order processing, and agents going above and beyond to ensure a seamless experience.
Positive themes include excellent customer service, fast fulfillment, clear communication, and reliable support.

Rating Breakdown

  • 5
    97% (152 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (153)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 28, 2026

German Drop has been a great supplier to work with and a big part of that is Howard — he is honestly amazing. Any time I had a question or needed something sorted he was on it straight away. He is responsive, genuinely helpful and clearly cares about the success of the businesses he works with. It's rare to find that level of support. Highly recommend German Drop, especially if you get a change to work with Howard.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your detailed and thoughtful feedback. We’re delighted to hear that you’ve had such a positive experience working with German Drop. Your kind words about Howard are truly appreciated. His responsiveness, professionalism, and commitment to supporting our clients’ success are qualities we highly value, and he will be very pleased to hear your recognition. Thank you again for your trust and recommendation. We look forward to continuing to support your business and contributing to your ongoing success!

5 / 5 Share

April 27, 2026

I'm really happy with German Drop and specially with Louis who is a great professional and has been really helpful. He resolves all the issues and thanks to his support I can run my business with peace of mind. I recommend him 100%.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your thoughtful review and for sharing your experience with German Drop. We’re delighted to hear that you’re happy with our services and that our support has contributed to your peace of mind. We truly appreciate your kind recognition of Louis. His professionalism and dedication to resolving issues efficiently are qualities we highly value, and he will be very pleased to hear your feedback. Thank you again for your trust and recommendation. We look forward to continuing to support your business!

5 / 5 Share

April 22, 2026

The best suppliers out here. The best prices, the best custommer support and the best agents, Xylona especially, who I really appreciate because of her patience and understanding that she allways shows to her clients. Thank you Xylona, you re the best!

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you’re satisfied with our pricing, customer support, and overall service. We truly appreciate your special recognition of Xylona. She will be very happy to know that her patience and dedication made such a positive impact. Providing attentive and reliable support is something we take great pride in. Thank you again for your trust and support—we look forward to continuing to work with you!

5 / 5 Share

April 20, 2026

Store

Veyrox

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

April 19, 2026

This app is not working at all today .

Store

Djolie

Using app

1 minute

Total reviews

43

Average rating

1.4

Developer Reply

Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. We would like to inform you that our app was undergoing an upgrade at the time, which may have temporarily affected its performance. The upgrade has now been completed, and the app is currently operating smoothly without any functional issues. If you are still experiencing any difficulties, please don’t hesitate to contact us. You may also share your WhatsApp number, and one of our dedicated sales managers will reach out promptly to assist you. We truly appreciate your patience and understanding.

All reviews

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