Rating

5.0

feedback

161

Reviews

chart

#4,915

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    5%
  • Less than a month
    42%
  • Less than a year
    48%
  • More than a year
    0%

Reviews Summary

The reviews for the German Drop Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by agents such as Ashley, Evan, Kela, Louis, Xylona, and Fancy. Customers appreciate the clear communication, quick responses, professionalism, and proactive approach of the agents. The support from the team is described as efficient, reliable, and stress-free, making the fulfillment process easier for store owners. The range of services offered, from sourcing to shipping, is praised for being convenient and beneficial for scaling businesses. However, there was one negative review mentioning poor support and delays in refund processing.

Highlights

Exceptional customer service and support
Clear communication and quick responses
Convenient range of services for scaling businesses
Efficient and reliable fulfillment process
One negative review mentioning poor support and delays in refund processing

Rating Breakdown

  • 5
    99% (159 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (159)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

Top

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2026

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We truly appreciate your support and trust in German Drop. It means a lot to our team and motivates us to continue delivering reliable service and support to help your business grow. We look forward to continuing to work with you!

5 / 5 Share

May 14, 2026

I’ve had a very good experience so far with Fancy and the platform. Communication has been fast, professional, and very helpful from the beginning. Fancy always answers my questions clearly and takes the time to help whenever needed. The platform is easy to use and the Shopify connection process was smooth. I also appreciate the stable stock, fast shipping options, and detailed explanations provided throughout the process. Thank you again for your support and professionalism !

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful and detailed feedback. We’re delighted to hear that you’ve had such a positive experience with both Fancy and our platform. It’s great to know that the communication, Shopify integration process, and overall workflow have been smooth and helpful for your business. We especially appreciate your kind recognition of Fancy—her professionalism, responsiveness, and dedication to supporting our clients are qualities we truly value. We’re also pleased that our stable stock, shipping solutions, and ongoing support have met your expectations. Providing reliable service and making the process as seamless as possible for our merchants is always our priority. Thank you again for your trust and support. We look forward to continuing to support your business growth!

5 / 5 Share

May 14, 2026

i have worked with few agents before but none of them is good as my agent Bill, 10/10 for the support and availability.

Store

Tivara

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback and for sharing your experience with us. We’re delighted to hear that Bill’s support and availability have stood out compared to your previous experiences. Your recognition means a lot to us, and Bill will be very pleased to know that his dedication and commitment have made such a positive impact on your business. Thank you again for your trust and support. We look forward to continuing to provide you with excellent service!

5 / 5 Share

May 12, 2026

Very happy with Evan! He is very responsive and helps at any time.

Store

Bobotta

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience working with Evan. His responsiveness and dedication to supporting our clients are qualities we truly value, and he will be very pleased to know that his assistance has made a difference for you. Thank you again for your trust and support. We look forward to continuing to assist you and contribute to your success!

All reviews

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