Rating
5.0
Feedback
169
Reviews
Chart
#3,051
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the German Drop Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by agents such as Ashley, Evan, Kela, Louis, Xylona, and Fancy. Customers appreciate the clear communication, quick responses, professionalism, and proactive approach of the agents. The support from the team is described as efficient, reliable, and stress-free, making the fulfillment process easier for store owners. The range of services offered, from sourcing to shipping, is praised for being convenient and beneficial for scaling businesses. However, there was one negative review mentioning poor support and delays in refund processing.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 6%
Less than a month 40%
Less than a year 48%
More than a year 0%
All reviews
5 / 5 Share
June 10, 2026

Bill is the GOAT, work with him if you want to be a cool dropshipper.

Store Using app Total reviews Average rating
Minepix™ 3 minutes 2 5.0
Developer Reply

Thank you for your fantastic feedback! We’re delighted to hear that you’ve had such a positive experience working with Bill. Bill is committed to helping our clients succeed, and we’re glad his efforts have made a positive impact on your business journey. Thank you again for your trust, support, and recommendation. We look forward to continuing to help you grow and succeed!

5 / 5 Share
June 4, 2026

very good service

Store Using app Total reviews Average rating
Fuerza 360 About 1 month 1 5.0
Developer Reply

Thank you for your kind feedback! We’re delighted to hear that you had a great experience with German Drop. Your support means a lot to our team, and we look forward to continuing to provide you with excellent service and support in the future!

5 / 5 Share
June 2, 2026

great experience thanks

Store Using app Total reviews Average rating
Metamorphosis About 17 hours 1 5.0
Developer Reply

Thank you for your kind feedback! We’re delighted to hear that you had a great experience with German Drop. Your support means a lot to our team, and we look forward to continuing to provide you with excellent service and support in the future!

5 / 5 Share
June 2, 2026

Ashley from Germandrop is truly the heart of my Shopify journey. She is much more than a supplier representative—she has become a dear friend and like a sister to me. No matter what challenge I face, Ashley is always there to help. From finding reliable products and good suppliers to solving order issues and answering countless questions, she consistently goes above and beyond. Her dedication, patience, and professionalism make running my Shopify store so much easier. What I appreciate most is that she genuinely cares about my business success. She treats every order with attention and every problem with urgency. Thanks to her support, I feel confident growing my store and serving my customers. If there were infinite stars available, I would give them all to Ashley without hesitation! She deserves far more than a 5-star rating. Her kindness, hard work, and unwavering support are truly exceptional. Thank you, Ashley, for being such an amazing partner, friend, and sister. Your support means more than words can express. I am incredibly grateful to have you by my side on this journey, and I look forward to many more years of working together. + ∞ stars for Ashley! And thanks to Germandrop the best of the best

Store Using app Total reviews Average rating
Naïvia 3 months 5 5.0
Developer Reply

Thank you for your incredibly heartfelt and thoughtful feedback. We are truly honored to be part of your Shopify journey and deeply grateful for the trust and support you have placed in German Drop. Your kind words about Ashley mean more than we can express. Her dedication, professionalism, patience, and genuine care for our clients’ success are exactly the values we strive to deliver every day. We are especially touched to hear how meaningful her support has been throughout your business journey and how strongly your partnership has grown over time. At German Drop, we believe that strong relationships and reliable support are the foundation of long-term success, and it is incredibly rewarding to know that Ashley has made such a positive and lasting impact on your experience. She will be truly touched by your appreciation and recognition. Thank you again for your trust, loyalty, and wonderful recommendation. We are excited to continue growing together and supporting your business for many years to come. Your success is our greatest motivation, and we are grateful to have you as part of the German Drop family!

5 / 5 Share
June 1, 2026

Shoutout to agent Howard! Super professional, he sorted out my fulfillment problems completely. My logistics is running smoothly now. Strongly recommend!

Store Using app Total reviews Average rating
PfotenFreunde 5 months 2 5.0
Developer Reply

Thank you for your wonderful feedback and recommendation! We’re delighted to hear that Howard was able to help resolve your fulfillment challenges and ensure your logistics operations are now running smoothly. Your recognition of Howard’s professionalism and dedication means a lot to us. Providing reliable support and efficient solutions for our clients is always our priority. Thank you again for your trust and support. We look forward to continuing to support your business success!

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.