Freshreview Google Reviews App
Boost Store Ratings with Google & Facebook Reviews.
Rating
3.5
feedback
23
chart
#9,546
All reviews
Rating Breakdown
Review RSS Feed
April 24, 2024
Was looking to set up Google Reviews, Loads of help given, and much advice offered. Thank you
Oct. 18, 2023
Absolutely no customer service. Reached out 20 times over a two week span and nothing, outside of the first message to get paid. They wanted extra money to do the things that the app promotes on their sales page, but what you get with it is basically nothing, unless you pay to code it or buy their regular app at 20 times the price. DO NOT recommend. Waste of time and better apps out there.
Hi there, Thank you for highlighting this, looks like your support request fell through the cracks and no-one from the backend team was able to resolve this immediately. We can take up the custom configurations without any additional charges. There were multiple feature requests over chat for which the support representative had indicated that there would be additional charges. Should you re-install the app again, we would be happy to chat with you and provide configurations as per your requirement.
Oct. 14, 2022
Ottima app e ottima assistenza. Avevo qualche difficoltà nel settaggio e sono stata assistita passo per passo dall'ottimo servizio clienti. Cosigliato!
Sept. 19, 2022
I used this app to help spread the word about customers leaving a google review for my online store, It was a quick and easy set up!
Hi Harvey & Lola, We appreciate your quick review and would be happy to support you and help you grow your business
July 18, 2022
Great customer service very helpful on answering all my questions. trying the grow plan see how it goes with it
Hi Team, We appreciate your review and I hope all of your queries have been addressed.
April 27, 2022
It's always nice to get great service on the phone or zoom call for apps. Appreciated Bhavya's help.
Hi Team Boa, We appreciate your valuable feedback.
April 20, 2022
The app works! My google page is active since 3 years and was about 50 reviews when I installed the app. After about 5 weeks I receive about 15 reviews! It's about the 20% more in a month. The app works, my expectations was low but I had to change my mind! Now I'm with the Grow plan. Suggested for everyone that want to grow their numbers of reviews on Google my business!
Thank you for your review, Roberto. We are working hard on building a product that would help you with your social proof.
March 16, 2022
100% new to us,but excellent customer support,hope this app will help us improving our business soon!
Feb. 25, 2022
Just signed up for an sms and e-mail campaign - excited to see if it will give our store some new reviews. The app seems really easy to use and their customer support is fast, friendly and service minded. Looking forward to using the app and hopefully get some good results :)
Jan. 25, 2022
Thank you Bhavya for taking me through your app and helping me understand it better, much appreciated! Excited to use the app.
Hi Team Accessory Funk. Thank you very much for your kind review.
Jan. 17, 2022
I have just downloaded this app, and while doing the settings, I had encountered some minor problems. I wrote my question using the chat - the support was very fast, very kind and also very effective. First class! I hope that I am going to have the same great experience after using the app for some time.
Hi Feinkammer, thank you very much for your kind review. We are happy to chat with you, take feedback, and move your campaign to German
Jan. 10, 2022
This app has helped our store go from 0 reviews to over 1000 reviews in less than 6 months. If you have an online store please download this app. This will dramatically increase your reviews on Google which is vital to a business in today's economy.
Hey Team Sheridan, Thank you for your awesome feedback. It is really exciting for us to see how your reviews have grown as well.
Dec. 28, 2021
Every business needs Google reviews, and this app makes it easy for me to obtain them for free. Not only that, but I can get feedback from a variety of other sources. It's simple to set up, and the customer service is fantastic. This is an app that I strongly suggest for every store.
Thank you so much for spending the time, sharing your insights with us and giving us a good review.
Dec. 21, 2021
I like this app. It's easy to install, works efficiently, and does what it says it'll do. Customer support is excellent.
Thank you for your review Anahid. We hope to see your customer reviews grow and boost your business.
Nov. 30, 2021
I added this app so it can automatically request reviews from customers. Im going to try the sms route to see how that performs as well. Only wish it had more customization options for the emails but hopefully soon it will be added.
Hi Team Kings thank you very much for your feedback regarding the email customizations. We have taken that up on priority and would be working on the same
Nov. 30, 2021
A great, straightforward app that gets the job done well. Bhavya provided great customer service and made all the difference in resolving uncertainties. Highly recommended.
Thank you for being patient with us Sam and Suzi . We appreciate you working along side with us to resolve the differences
Nov. 11, 2021
Bhaivya was great to work with. The app is an essential tool to get google reviews by email or sms. Very happy with the reports too.
Hey Ofra, thank you very much for such a great review. Cheers!!
Oct. 27, 2021
Excellent customer service! Bravya even set up a call right away when she knew I needed further help in installing and customizing their app. She didn't stop the communication until my app is fully functioning. Plus the app looks amazing in my website and I truly appreciate extending patience for a non-developer customer like me.
July 27, 2021
Great addition to my store, all of my reviews are showing up exactly as app said they would!! I love it! App is performing perfectly!!
Thank you for your review. We are excited to see how the reviews help you grow your business
May 15, 2021
5 stars only for the support. Bhavya was on chat and she walked me through the entire process of setting up the app in under 5-mins and showed me ways to increase my business's discoverability. Never felt it could be so easy.
Thanks Bareblow for such a great review!!