Popcorn AI
Boost sales and support with AI on WhatsApp
Rating
2.6
feedback
2
chart
#18,147
Reviews Over Time
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Less than an hour
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Reviews Summary
The reviews for this Shopify App are polarized, with one user expressing dissatisfaction with the poor support and perceived extortion tactics, while another user praises the app for its functionality and helpful customer service. The negative review highlights issues with unresponsiveness outside of sales promotions and suggests a lack of commitment to service excellence. On the other hand, the positive review commends the app for its effectiveness once set up properly and the quick assistance provided by the support team.
Highlights
Review RSS Feed
All reviews
March 1, 2026
I have to say that the support is very poor. They only respond during the sales promotions but are completely unresponsive otherwise. I advise everyone not to rush into subscribing until the support issues are resolved. The return of the funds, along with notification of service termination, is clear evidence of extortion rather than good faith. Accepting criticism is essential for improvement, and such actions reflect favoritism rather than a commitment to service excellence
Thank you for your feedback. Our team worked closely with you throughout your time with us, and when we felt the fit wasn't right, we proactively issued a full refund and extended your access at no charge. We wish you every success with your store.
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