WhatsApp Chat + Abandoned Cart
The reviews for the Getgabs Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include the cost-effectiveness, user-friendliness, and excellent support provided by the team, particularly mentioning Sunny for his helpfulness. Users appreciate the automation tools for WhatsApp engagement, order management, and COD automation workflows. The platform is praised for its reliability, ease of use, and effectiveness in recovering lost sales through abandoned cart messages. On the other hand, negative reviews mention issues with support, including missed demo calls, lack of responsiveness on WhatsApp, and overall poor service.
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Horrible support team. Won't attended scheduled demo calls, won't reply to whatsapp. Have to constantly push the team to get things done. The app comes with lots of bugs and you definitely need their support to get going. Would not recommend.
Hi, we’re genuinely sorry to hear that you had this experience with getgabs. We take feedback like this seriously, especially when it comes to support and scheduled assistance. Our intention has always been to make WhatsApp automation simple and ensure our merchants have the help they need throughout their journey. We’d really appreciate the opportunity to understand what went wrong in your case and address it properly. If there were missed calls, delayed responses, or unresolved issues, we’d like to review them with our team and make things right. For anyone evaluating getgabs: customer support is something we continuously work on, and feedback like this helps us identify where we need to improve. We’re always committed to listening to our merchants and resolving genuine concerns. House of Solid, please reach out to us directly so we can personally look into this for you. 🙏
I’ve used multiple WhatsApp API platforms, and I can confidently say that Getgabs has been one of the most cost-effective and user-friendly solutions I’ve come across. The platform is easy to use, and the overall experience has been smooth from the beginning. A special mention to Sunny from Getgabs, who has been extremely helpful throughout the process. He has taken the time to patiently understand and clarify all my doubts, making everything very easy to understand. What I really appreciate is the quick support and follow-up. My questions are addressed promptly, and even after onboarding, the team continues to provide excellent support. Overall, I’m very happy with Getgabs and would definitely recommend it to businesses looking for a reliable, affordable, and user-friendly WhatsApp API solution.
The platform provides reliable automation tools for Shopify merchants. Although I ran into some minor issues during the initial integration and fulfillment setup, the support resources and templates made the process manageable. Once configured, everything worked seamlessly. Highly useful for WhatsApp engagement, order management, and COD automation workflows.
WORST COMPANY FOR SERVICE , NO SUPPORT EVER
Hi, we’re sorry to hear that you felt this way about your experience with getgabs. We take every merchant’s experience seriously, and we certainly don’t want anyone to feel that they are left without support. We’d genuinely like to understand what happened and have our team review your experience. Please reach out to us with your account details or the issue you faced, and we’ll make sure it is looked into. We may not always get everything right, but we believe in listening, taking responsibility, and improving wherever we can. Thank you for bringing this to our attention.
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