WhatsApp Chat + Abandoned Cart
The reviews for the Getgabs Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include the cost-effectiveness, user-friendliness, and excellent support provided by the team, particularly mentioning Sunny for his helpfulness. Users appreciate the automation tools for WhatsApp engagement, order management, and COD automation workflows. The platform is praised for its reliability, ease of use, and effectiveness in recovering lost sales through abandoned cart messages. On the other hand, negative reviews mention issues with support, including missed demo calls, lack of responsiveness on WhatsApp, and overall poor service.
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Nice experience. Support is good. They helped me in setting up my account.
Horrible support team. Won't attended scheduled demo calls, won't reply to whatsapp. Have to constantly push the team to get things done. The app comes with lots of bugs and you definitely need their support to get going. Would not recommend.
Hi, we’re genuinely sorry to hear that you had this experience with getgabs. We take feedback like this seriously, especially when it comes to support and scheduled assistance. Our intention has always been to make WhatsApp automation simple and ensure our merchants have the help they need throughout their journey. We’d really appreciate the opportunity to understand what went wrong in your case and address it properly. If there were missed calls, delayed responses, or unresolved issues, we’d like to review them with our team and make things right. For anyone evaluating getgabs: customer support is something we continuously work on, and feedback like this helps us identify where we need to improve. We’re always committed to listening to our merchants and resolving genuine concerns. House of Solid, please reach out to us directly so we can personally look into this for you. 🙏
I have had an excellent experience with Getgabs as their support team is always there to help for all the issues and questions instantly. The plan of the app is one of the best in the industry as no other similiar app is providing such services at this price.
I’ve used multiple WhatsApp API platforms, and I can confidently say that Getgabs has been one of the most cost-effective and user-friendly solutions I’ve come across. The platform is easy to use, and the overall experience has been smooth from the beginning. A special mention to Sunny from Getgabs, who has been extremely helpful throughout the process. He has taken the time to patiently understand and clarify all my doubts, making everything very easy to understand. What I really appreciate is the quick support and follow-up. My questions are addressed promptly, and even after onboarding, the team continues to provide excellent support. Overall, I’m very happy with Getgabs and would definitely recommend it to businesses looking for a reliable, affordable, and user-friendly WhatsApp API solution.
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