Getgabs:WhatsApp Chat Widget
The reviews are overwhelmingly positive, with most users praising GetGabs for WhatsApp automation, abandoned cart recovery, order tracking, marketing campaigns, and chatbot functionality. Many reviewers say the app is easy to use, cost-effective, and helpful for improving conversions and customer communication. A major recurring strength is the support team: users frequently describe the support as responsive, patient, helpful, and quick to resolve onboarding or setup questions, with several reviews specifically mentioning smooth implementation and ongoing assistance. There are, however, a few strong negative reviews that point to serious service and reliability concerns. These users report poor or nonexistent support, missed demo calls, slow responses, and bugs that made the app difficult to use without help. A small number of reviews suggest that initial setup can involve minor issues, though these were often resolved with support. Overall, the sentiment is highly favorable, but the negative feedback centers on inconsistent support quality and occasional technical problems.
Review RSS feed
One of the Best Apps for WhatsApp Abandoned Cart Recovery! GetGabs has been a great app for our Shopify store, especially for WhatsApp API integration and abandoned cart recovery. The setup is smooth, the features are easy to use, and it has helped us stay connected with customers who leave their carts without completing the purchase. What really stands out is their customer service. Their support team is extremely responsive, helpful, and patient whenever we have any questions or issues. They actually take the time to understand the problem and help you get it resolved. If you're looking for a reliable Shopify app for WhatsApp API, abandoned cart recovery, and customer communication, I would definitely recommend giving GetGabs a try. Great app + amazing customer support! Highly recommended.
Nice experience. Support is good. They helped me in setting up my account.
Horrible support team. Won't attended scheduled demo calls, won't reply to whatsapp. Have to constantly push the team to get things done. The app comes with lots of bugs and you definitely need their support to get going. Would not recommend.
Hi, we’re genuinely sorry to hear that you had this experience with getgabs. We take feedback like this seriously, especially when it comes to support and scheduled assistance. Our intention has always been to make WhatsApp automation simple and ensure our merchants have the help they need throughout their journey. We’d really appreciate the opportunity to understand what went wrong in your case and address it properly. If there were missed calls, delayed responses, or unresolved issues, we’d like to review them with our team and make things right. For anyone evaluating getgabs: customer support is something we continuously work on, and feedback like this helps us identify where we need to improve. We’re always committed to listening to our merchants and resolving genuine concerns. House of Solid, please reach out to us directly so we can personally look into this for you. 🙏
I have had an excellent experience with Getgabs as their support team is always there to help for all the issues and questions instantly. The plan of the app is one of the best in the industry as no other similiar app is providing such services at this price.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.