Rating

4.9

feedback

51

Reviews

chart

#2,597

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    45%
  • Less than a year
    41%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and support provided by the team. Users appreciate the quick response times, willingness to customize the app to meet specific needs, and the ease of implementation. The app is described as user-friendly, intuitive, and cost-effective compared to other similar apps. Customers highlight the team's patience, efficiency, and dedication in resolving issues and making custom changes. The support team is commended for going above and beyond to ensure customer satisfaction and for being responsive to inquiries and setup concerns. However, there was one negative review mentioning extended trial periods and non-responsive support, leading to frustration.

Highlights

Exceptional customer service and support
User-friendly and intuitive app
Customization and willingness to adapt to customer needs
Responsive and efficient support team
Cost-effective and easy implementation

Rating Breakdown

  • 5
    92% (47 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 100% (51)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 28, 2025

Great customer service, with follow up. They understood what had to be tweaked in order to match what I needed to accomplish. I tested several apps to build a gift box and this app, by far, was the simplest to implement. Plus, the cost is lower than the others.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2025

We moved across from Boxi as we were experiencing lots of bugs & so glad we did. App working perfectly & support has been amazing, helping customise the app to match my website nicely.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic review! It’s wonderful to know that the app blends well with your website and that you’re pleased with the overall experience.

5 / 5 Share

Oct. 13, 2025

Great app and very helpful support team! They fixed all my issues in a short time. Very patient and helpful - absolutely we recommend them.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled to hear that you’re happy with the app and our support. It means a lot to us that you took the time to share your experience and recommend us. We’ll always be here if you need any further assistance or customizations in the future!

5 / 5 Share

Oct. 1, 2025

Great customer service very happy to help

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our customer service. It’s always our goal to make things as smooth and helpful as possible for you.

5 / 5 Share

Sept. 29, 2025

Very good app, they are open to everything. They also respond very quickly. We have been helped very well. great team

Store

Solief

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re glad our team could assist you quickly and effectively. Your support motivates us to keep improving every day.

All reviews

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