All reviews

Rating Breakdown

  • 5
    94% (47 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2024

I've been using the free version for a while, just while I established my Build Your Box. I recently upgraded to the paid packages, ran into a little issue early on, but Rishabh was very attentive and quick to resolve my issue. I look forward to continuing to use QE BYOB and have already received orders from customers. :D

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

They are very responsive, the best support. I haven't even contacted them, they reached out to me immediately and helped me make the builder. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible 5-star review! Your positive feedback motivates us to continue delivering the best customer support. If you need further assistance please feel free to reach out. We're here to make your experience even better! Regards, Team QeApps.

5 / 5 Share

June 25, 2024

They really do their best to meet your wishes. Rishabh is easy to reach and has the patience to explain everything well.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible 5-star review! Your positive feedback motivates us to continue enhancing your experience. Your satisfaction is our top priority and we appreciate your co-operation. If you need further assistance, feel free to reach out. We're here to make your experience even better!🌟 Regards, Team QeApps.

5 / 5 Share

June 24, 2024

By far the easiest and best app I've found for my store for customers to create their own boxes! It works beautifully and looks great. The customer service is fast and helpful! Extremely happy with everything so far!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app easy to use and that it meets your needs. We are pleased to hear that you've had a positive experience with our customer service. If you need any further assistance or have any suggestions, please don't hesitate to reach out. Regards, Team QeApps.

5 / 5 Share

June 14, 2024

Great customer service, Rishabh helped me day and night with the setup of my customized builder. Replied fast and had a lot of patience ;-P Also thanks Pappu for all the customizations you did.

Store

Prezzie

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share a 5-star rating! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority and we appreciate your co-operation. If you need further assistance, please don’t hesitate to reach out. We're here to make your experience even better! Regards, Team QeApps.

5 / 5 Share

June 11, 2024

We recently installed Qe BYOB - Bundles & Builders on our website, www.huginabox.ie, and we couldn't be happier. The app is intuitive, user-friendly, and simple to install. The support from the QE team has been outstanding, especially Nasera. We highly recommend it. Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! Your feedback boosts our team's confidence and motivates us to provide you with the best customer support. If you have any further queries or need assistance, please don't hesitate to reach out. Regards, Team QeApps.

5 / 5 Share

June 5, 2024

Customer support is great! I've got great help done by Rishabh. They helped me fixed my cart and setting up the app correctly on my website. I wish the app is more customizable but overall no complaints.

Store

Cutesy

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your incredible 5-star review! Your positive feedback inspires us to keep delivering outstanding customer support and continuously improve our services. If you ever need further assistance, please don’t hesitate to reach out. We're here to make your experience even better! 🌟 Regards, Team QeApps.

5 / 5 Share

May 26, 2024

Good service, Rishabh helped me to continue building a gift box.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible 5-star review! Your positive feedback inspires us to keep delivering outstanding customer support and continuously improve our services. If you ever need further assistance, please don’t hesitate to reach out. We're here to make your experience even better! 🌟 Regards, Team QeApps.

5 / 5 Share

May 24, 2024

We have already started generating sales from this app! Used this app for build your own gift set on our website moriofficial.com. CS was super helpful during setup, and we also discussed with them our specific use case and they immediately hop on a call with us to understand our needs better. Great service and app!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share a 5-star rating! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority and we appreciate your co-operation. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! 🌟 - Team QeApps.

5 / 5 Share

May 7, 2024

Being new to Shopify and a new business, QEApps had the app that I was looking for exactly! After signing up, I had a a few questions and they were able to help me immediately online and then with a follow up call. They walked me through step by step and was very patient with all my questions. Thank you again!!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your generous 5-star review! We're obliged with your kind words and experience with the app. Your positive feedback motivates us to continue delivering the best customer service. If you ever need any assistance, we're here to make your experience even better! | Team QeApps

5 / 5 Share

April 10, 2024

Quick response to inquiries and setup concerns. Thank you!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your incredible 5-star review!🌟Your positive feedback motivates us to continue delivering the best customer support. If you ever need further assistance, feel free to reach out. We're here to make your experience even better! Regards, Team QeApps.

5 / 5 Share

March 8, 2024

I have been using this app for some time, almost a year i think now, and they have always been really helpful. We came across a little issue but within 48 hours they have customized what was needed for me. Communication has always been really good throughout.

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your incredible 5-star review! Your positive feedback motivates us to continue enhancing your experience. If you need further assistance, feel free to reach out. We're here to make your experience even better!🌟 Regards, Team QeApps.

5 / 5 Share

Feb. 8, 2024

The app is super user-friendly and easy to use, also for a not so technical person. However, I struggled with one item and the support team was quick to get on a call with me and understood my issue right away. They were able to help me with the configuration needed as well as could explain in simple language what needed to be done.

Store

Wrapa

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive review! We are thrilled to have met your expectations and are grateful for your support. Your feedback inspires us to continue delivering exceptional customer service. Cheers to more wonderful experiences together! Regards, Team QeApps.

5 / 5 Share

Jan. 29, 2024

The support is out standing !! i was all setup in less then 15 minutes If you are looking for the box builder function stop looking youve arrived! They were able to fix some small adjustments in no-time! NO PROBLEM WHAT SO EVER 5 STARS IT IS!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible 5-star review! Your positive feedback motivates us to continue delivering the best customer support. If you ever need further assistance, feel free to reach out. We're here to make your experience even better!🌟 Regards, Team QeApps.

5 / 5 Share

Jan. 27, 2024

Support is 5 Star, immediately response to solve the problem!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We wanted to express our heartfelt gratitude for your recent review! Your positive feedback is genuinely appreciated and fuels our commitment to providing an exceptional experience. If you need any further assistance you can reach out to us at: [email protected] Best Regards, QeApps Team.

5 / 5 Share

Feb. 17, 2024

Review 1: The team at QeBoxMaker go above and beyond and have delivered exceptional customer service and experience for our small business. We had little knowledge on how to implement the solution we had in our heads however when messaging QeBoxMaker, not only did they respond instantly but they also took the problem away and reconfigured their code to meet our needs. This didn’t happen just once but twice. I want to thank everyone in the support team at QeBoxMaker for providing world class customer service and HIGHLY RECOMMEND this application to anyone with any customisation required for their gift box business. Review 2: We recently launched a new product offering which created complexity with our shipping rates. When I spoke to QE, they were able to quickly understand the complexity and proposed a solution which is where they went above and beyond and edited their code to align to our product offering. This really opened my eyes to how clever these guys are! Well done and thank you so much for continuing to accommodate all of our requests.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

We are thrilled to hear about your positive experience. We strive to provide the best service possible and it's truly rewarding to know that we've met your expectations. Your feedback inspires us to continue delivering exceptional products and service to all our valued customers. Thank you once again for taking the time to share your thoughts. We look forward to serving you again in the future. Regards, Team QeApps.

5 / 5 Share

Dec. 18, 2023

Smoothly working app, great support from the team.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your incredible 5-star review! Your positive feedback motivates us to continue delivering the best customer support. If you ever need further assistance, feel free to reach out. We're here to make your experience even better!🌟 Regards, Team QeApps.

5 / 5 Share

Dec. 14, 2023

The support on this application is fantastic! Everytime I ran into any issues, the support staff were quick to jump on a call with me and troubleshoot the problem with me. They have always resolved whatever problem I was facing by the end of the call. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your review and for giving our app assistance and support a 5-star rating! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority and we appreciate your support. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! 🌟 Regards, Team QeApps.

5 / 5 Share

Dec. 13, 2023

I have been using the gift box maker for a while now and it is awesome, it solves so many solutions! There is a new version coming which I am even more excited for! The customer service is amazing - the first question I had the team were quick to jump on a call with me to help solve my issue. So impressed so far!

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear about your positive experience with QeBoxMaker. We're here to assist and ensure your satisfaction. If you ever need further assistance, feel free to reach out to us. Happy gifting! 🌟 Regards, Team QeApps.

5 / 5 Share

Nov. 30, 2023

This app is not only affordable for smaller businesses like us, we are extremely impressed by how efficient this builder on their customer service level, their on-point understanding and action is beyond our expectation. When you have a great app with an outstanding after-sale service, your company is set to evolve better, and we can't wait to grow our business with your app to fulfill our customer's shopping experience! Keep Up!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your thoughts with us and the wonderful 5-Star review you posted. Your feedback is incredibly valuable, and we're thrilled to hear that you're enjoying the app. If there's anything else please don't hesitate to reach out to us. 🌟 Regards, Team QeApps