Gift Card Factory
Boost sales via bulk gift cards, discounts & store credit
Rating
5.0
feedback
50
chart
#1,678
All reviews
Review RSS Feed
Sept. 30, 2025
Amazing app. We issue thousands of gift cards as our retention strategy and Gift Card Factory truly made the experience effortless and flawless.
Sept. 29, 2025
I was having issues making this work with Shopify Flows, but support quickly helped me out figure it out and get it running within a glad. Very happy with the help I received to get this automation working for my store
July 24, 2025
Mat and the team at Gift Card Factory have been super helpful and incredibly responsive. Also, their bulk update functionality is one-of-a-kind for Shopify and super seamless. Highly recommend.
July 16, 2025
Gift Card Factory crushed it for our big sales event! We handed out free gift cards without a hitch. The setup was dead simple, and when I had a question, support jumped in almost instantly with clear, helpful answers. If you need a hassle-free way to send gift cards, this is the app.
July 15, 2025
Customer service is phenomenal. I was having trouble setting up a flow from Junip reviews and Mat from their team was able to locate the issue and helped me set up the workflow. I tested it and it's working great.
April 3, 2025
Gift Card Factory has been a great addition to our Shopify store, making it easy to create and manage bulk gift cards. The app is straightforward to use, and the customization options allow me to offer a better experience to my customers. I also appreciate the ability to import gift cards, which saves me a lot of time. Customer support has been helpful. Overall, it's a solid tool for anyone looking to enhance their gift card offerings.
March 18, 2025
I've been searching for a gift card app that truly understands the needs of a modern e-commerce store, and Gift Card Factory has absolutely blown me away! I was impressed by its intuitive design and powerful features. But the real standout feature is the customer service. I had a minor question during setup, and the support team responded within minutes with a clear, helpful solution. They went above and beyond to ensure I was completely satisfied. It's rare to find such responsive and knowledgeable support these days, and it truly makes all the difference.
March 17, 2025
We love using Gift Card Factory! It makes rewarding our customers so easy and automated. Not to mention, the support team is wonderful and quickly helped us when we needed custom Flows built or help with certain questions. Definitely and highly recommend!
March 11, 2025
Feb. 19, 2025
Shopify’s native gift card system is pretty barebones, so we needed something with more customization and a better customer experience. Gift Card Factory delivered exactly that! The ability to personalize gift cards, schedule deliveries, and offer a more polished design has been a game-changer for us. It was easy to set up, and everything runs smoothly. Our customers love the improved experience, and we’ve already seen an uptick in gift card sales. Plus, the support team is fantastic. Highly recommend if you’re looking for a better gift card solution.
Feb. 19, 2025
Great App. Import function is perfect and lots of other good features. No problems and responsive support when we had questions.
Dec. 24, 2024
A very poor experience. App doesn't work as it should. Certainly doesn't integrate well with Shopify. No response from customer support. Dissapointing and time wasting experience.
We’re sorry to hear about your experience with our app. We reviewed your case and noticed that your message was sent outside our support hours, which are clearly displayed above the support form. Unfortunately, before we had a chance to respond and assist, you uninstalled the app and left this review. We genuinely want to help and address any issues, but your message didn’t include specific details about what wasn’t working. If you’re open to it, we’d love to understand what went wrong and see if we can find a solution. Feel free to reach out to us again—we're happy to assist!
Oct. 4, 2024
Service client très réactif. J’ai pu utiliser l’Api sans problème avec leur aide. Je recommande vivement
Oct. 2, 2024
I’ve had a great experience using Gift Card Factory ! The app is easy to navigate, and it offers a wide variety of gift card options. What really stood out for me was the excellent customer service. The team listens carefully to any concerns, and goes above and beyond to resolve issues quickly. Highly recommend for anyone looking for a hassle-free gift card experience!
June 6, 2024
Fantastic easy refunds/returns app that makes generating gift cards/credit notes simple and fast. Heaps of other great features including email campaigns and more. Plus just fantastic support, the Gift Card Factory team have been so helpful answering our questions and helping us with features.
Feb. 13, 2024
App works great, Used to generate 800 unique gift card codes at once and export into an excel sheet.
Nov. 7, 2023
Mat, was very quick to help me with an issue. it was resolved faster than expected. Gift Card Factory is really helpful, and a great addition to the customer experience.
May 14, 2023
The team at Gift Card Factory have been extremely helpful in expanding and enhancing upon the standard Gift Card solution that is offered by Shopify. Customer feedback has been overwhelmingly positive and they are very excited about being able to send directly to and schedule their gift cards for a later date. Highly recommend this app if you're looking to enhance the gift card experience for your customers.