Rating

5.0

feedback

141

Reviews

chart

#2,739

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    44%
  • Less than a year
    40%
  • More than a year
    12%

Reviews Summary

The Gift Card Hero app has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by Arthur and the team. Users highlighted the app's ease of use, customization options, and the helpful support in setting up and customizing the gift card functionalities. The app was commended for its features like sending gift cards via email, design customization, and the ability to schedule gift card deliveries. Users also appreciated the cost-effectiveness of the app and its seamless integration with Shopify. However, there were a few minor issues mentioned, such as the need for some adjustments in the app configuration and occasional discrepancies in reporting when scheduling gift cards for future dates.

Highlights

Excellent customer service and support
Ease of use and customization options
Cost-effectiveness and integration with Shopify
App features like email delivery and design customization
Minor issues with app configuration and reporting discrepancies

Rating Breakdown

  • 5
    96% (136 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2024

Great solution for both e-cards and physical gift cards with the ability for customers to add personalized messages. Support for the app was great.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Great customer service

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Arthur's support to get me up and running has been amazing.

Store

Vanto

Using app

1 day

Total reviews

29

Average rating

4.4

5 / 5 Share

Nov. 8, 2024

Really nice app, helpfull support, always fast to respond and help! Keep up the good work guys!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

After installing and trying out several different gift card apps, this was the clear winner. It was the only one with all of the features and customizability we need. Also, Arthur's help in getting everything set up just right was invaluable.

Using app

26 days

Total reviews

7

Average rating

4.9

All reviews

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