Rating

5.0

feedback

133

Reviews

chart

#3,463

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    58%
  • Less than a year
    29%
  • More than a year
    7%

Reviews Summary

The Gift Card Hero app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service and support provided by the team, particularly by Arthur. Users appreciate the ease of use of the app, its customization options to match their brand, and the quick response times for any queries or issues. The app's features, such as the ability to send both digital and physical gift cards, personalized messages, and customizable designs, have been praised for meeting users' needs effectively. Some users mentioned that the setup process was smooth and that the support team was proactive in assisting with any customizations needed. However, a few users noted that the app configuration might require some time to adjust, and there were limited tutorials available, leading to the need for custom support in some cases.

Highlights

Exceptional customer service and support, particularly by Arthur
Ease of use and customization options
App features like sending digital and physical gift cards, personalized messages, and customizable designs
Quick response times for queries and issues
Smooth setup process with proactive assistance for customizations

Rating Breakdown

  • 5
    97% (129 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 2, 2025

Great customer service! highly recommend this app :)

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

May 27, 2025

Great support and super functions. We sell a lot of vouchers and it works perfectly.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

We've been really happy with Gift Card Hero so far. It does exactly what we expected, and the ability to customise the setup to suit our brand has been great. Support was responsive and helpful when we reached out, making the whole experience smooth and straightforward. Would definitely recommend!

Store

MahaShe

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

Nice portal...

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

Great team who are willing to jump in and fix things for you very quickly. Highly recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

All reviews

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