Webkul Gift On Order

Overall, the reviews are strongly positive about the app’s core purpose and especially about the support team. Many merchants say the app helps increase sales, average order value, and conversions by making free-gift promotions easy to run. Several reviewers mention that the app works well once set up, can be customized to fit the store, and is useful for running campaigns with different gift tiers or promotional thresholds. Support is repeatedly praised as fast, friendly, responsive, and willing to help with installation, troubleshooting, and even code changes or custom adjustments. The negative feedback centers on usability, setup complexity, and communication practices. Some users found the app not intuitive, difficult to set up, or requiring code edits and extra development work. A few reviewers reported limitations in functionality, such as only allowing one gift per purchase, slow cart loading, missing gift images in the backend, or automatic product creation that was not clearly documented. The most serious complaints are about post-uninstall email spam, lack of unsubscribe options, and concerns about data/privacy handling. A smaller number of reviews also mention rude or slow customer service in contrast to the many positive support experiences.