All reviews

Rating Breakdown

  • 5
    71% (17 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    21% (5 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2023

Very good support, i had a problem visualizing some data in the cart and in 1 day they fix the problem. Super!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

We had a great experience both with the app and the support team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

Great customer service, I actually hadnt read the instruction but they wen ahead and did everything for me. Really pleased

Using app

42 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

The app works well, it's not so intuitive but they have a wonderful support team that will help you immediately!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

La app funciona genial, realmente está recomendada ya que es una opción que ayuda a incrementar las ventas! Muy recomendada.

Using app

About 1 year

Total reviews

13

Average rating

4.5

5 / 5 Share

June 17, 2022

We faced some logical problems when we downloaded the app but the customer support was amazing. They supported us immediately and helped us. 5 stars!!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul

5 / 5 Share

Nov. 8, 2021

For our store, we often do promotions with a free item (like free X with all orders over $100...) so this app has been great! We ran into an issue recently where the gift wasn't appearing but Webkul support found the issue in our code and fixed it, so then it worked like a charm after that :)

Using app

10 months

Total reviews

16

Average rating

5.0

Developer Reply

We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at [email protected] - Team Webkul

5 / 5 Share

May 9, 2021

The app helped me increase the average order and make some customers really happy after getting a gift. Support team is also really quick and helpful.

Using app

12 days

Total reviews

6

Average rating

5.0

Developer Reply

We really appreciated your valuable feedback. This really means a lot. Greatly appreciated :) For any further queries,Please feel free to reach out at [email protected] - Team Webkul

5 / 5 Share

Feb. 23, 2021

This is a great app. We were able to set up a few tiers of free gifts for different value orders and ever since sales are way up. We are giving away a bunch of little trinkets with our logo on them, but the value of just the increase in conversions is definitely worth it. I would give it more than 5 stars if I could.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are really happy to hear your great experience with our product. Please feel free to connect anytime in case of any queries on [email protected] :) - Team Webkul

5 / 5 Share

June 10, 2020

Great support on the spot and good app for free gifts. Recently installed, will see if it adds value to our shop

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

had a great experience with the app itself and the support which helped me customized little things so the front end matches the rest of my store!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

The app itself totally does the job ! I had a small issue and contacted the helpdesk and got a very very quick answer ! Totally deserve 5 stars

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2019

I have been looking for an app like this for a reasonable price that actually works for ages. Customer service is second to none and the app works great!

Using app

About 18 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 12, 2019

Early days but can say that install support was very good! Quick and easy and all seems to be working well.

Store

Tugboat

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for the review. Looking forward to work with you.

5 / 5 Share

April 5, 2019

Gift on Order is very easy to use and has helped us run numerous campaigns successfully. It's a simple set up, and if you don't know how to add the code, they'll do it for you. Just select a day and time via the online scheduling system. The support provided by the team has been great, when we had an issue, the team worked quickly to help us resolve the problem, some weren't even their technical issues. I highly recommend the app.

Using app

14 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 23, 2019

Very impressed with the support and service. The team are very friendly and responsive. They help us to setup everything. This app does exactly what I need it to do. Definitely recommend.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2017

Excellent app -- this is just what we needed. Support was excellent and offered to install it for free, and did so very fast for us. Even though they're based overseas, still have great support. I would recommend this app to anyone needing such a feature.

Using app

14 days

Total reviews

7

Average rating

5.0