Gift Wrap Plus
Let customers add a message or gift wrap for their...
Rating
4.9
feedback
68
chart
#4,593
All reviews
Feb. 27, 2021
ギフトラップオプションを追加するために使用しています。 無料オプションもあり、価格も良心的で、設定も複雑でなくとても使いやすいです。 また、設定後、うまく表示できず問い合わせたところすぐに対処していただきました。丁寧かつ迅速でとても助かりました。
Feb. 18, 2021
The app provides a terrific array of options for gift wrap, enclosed note, etc. It works flawlessly and serves our needs completely. I am most impressed with the level of customer service. Not only did they stick with me patiently on an issue I could not resolve, but they followed up multiple times, even bringing something to my attention I was not aware of, in an effort to ensure the app functioned perfectly on our store. Thank you Gift Wrap Plus!
Jan. 8, 2021
I use this app for my toy store, it's very easy to use. I recommand this app for gift wraping option.
Jan. 5, 2021
I installed this app to give my customers gift wrap options-- I believe it has really increased my sales over the holidays especially! Having a gift wrap option gives me a competitive edge. The app is straightforward and works seamlessly. I love that it is customizable so it blends perfectly with my aesthetics. I requested a few tweaks for my store and the developer (Soner) was very quick to respond and implement them. I'm so grateful!
Jan. 5, 2021
incredible customer service! we always have a thorough and helpful response from their team within minutes, even during really busy shopping periods like the holidays.
Dec. 10, 2020
This app is THE BEST gift wrap app on the platform, I promise you will not be disappointed. I received grade a customer support - immediately fast replies! I asked the developer for a change, and it was changed within 24 hours... absolutely incredible. I've been using this app for months now and am always impressed at it's intuitiveness. I see other shops that use a different gift wrap app and none of the others look at integrated, smooth and clean as Gift Wrap Plus does. Also - you get the MOST for your dollar here - other apps are way more expensive and offer LESS features. I am very happy this was the first app I chose for gift wrap - the dashboard makes everything easy to view/edit. Thank you Gift Wrap Plus for all the work you've done for Pazzazed during our busy holiday season - your constant customer support is immensely appreciated and we will be shouting your name from the rooftops for all to know about the amazing work you've done with this app.
Nov. 28, 2020
i've been using this app for quite some time now and i'm fully satisfied. The customer support is just great and really fast. thanks !
Dec. 16, 2020
I just purchased this app and ran into a little issue. Soner was quick to respond and got everything working great. Thank you! Like the customization options. ETA: After using the app for a while, I just want to update to let others know you can use it for so much more than a gift wrap app. We launched an item as a pre-order that we knew would not ship in time to arrive by 12/25. What we offered instead was a free gift card that we would send so they would have something to put under the tree. This app worked perfectly to add the checkbox so some people could let us know they wanted the card and others could opt out.
Nov. 12, 2020
This app has just saved my sanity! Soner worked with me to help customize this to fit our needs. We offer complementary gift wrap with purchase and it was hard to find the right fit for our needs. She was so quick to respond and alleviate my worry about tech glitches. I had customers checking out and utlilizing the gift wrap scroll down option and notes within minutes of getting it running. I highly recommend this for anyone needing to add this service to your business. Very responsive and really helped us to make it fit our lil shop.
Nov. 12, 2020
I sell digital products, so I used Gift Wrap Plus to add postcards announcing the product as a gift. Soner and the dev team added a custom name and address fields for the gift postcard to be sent to. They were super helpful, quick and easy to work with!
Nov. 12, 2020
I've just added the app and the team was extremely responsive in helping me make sure the app is set up correctly and works perfectly. I upgraded to a paid program in order to customize and the work was done in less than 10min! thank you!
Nov. 5, 2020
This app was exactly what I needed as gift wrapping only applies to some of our collections. We had a few hiccups but Soner was so thorough and helpful. He was able to help us figure out how to make the Gift Wrap Plus work seamlessly with the other app we have installed for our webpage. Highly recommended!
Oct. 29, 2020
I have used this app for over a year now, never had any issues, its always worked like a dream, looks smart, easy to set up and maintain and if you do sell enough to need to pay for the app, the cost is cheap enough to make back on your sales of wrap. I recently had a query to add a choice of Xmas and Floral wrap with the festive season coming, they replied in minutes, with a fix, and that is now complete, I am so happy! Customers can now pick between wraps. Thank you
Nov. 5, 2020
Awful app but even worse when it comes to support. Charged three times for October 2020 subscription ($22.97), deleted the app because it didn't work properly and the developer is refusing any refunds. I can afford it but it is still stealing my money. Install at your own risk. As a backup to my complaint here is a copy of the email from Shopify Support confirming all the charges, this app producer's refusal to allow a refund for the THREE subscriptions and his harassing manner..... Katie B (Shopify) Nov 3, 2020, 7:02 EST Hey Rodney, Katie here from Shopify support, just following up in regards to your ticket; refund request. Thank you for your patience while I get this sorted for you and I hope you're having a good day! I talked with the developer and they have declined the request for a refund, I had even put this forward to our partner support team and there isn't anything that can be done on the basis that the developer declined the refund which makes it so the system can not allow me to push one through for you. I know this isn't what you were hoping for and I understand how long this whole process has taken for you and for that I truly do empathize. I took a look over the emails you sent me and I can agree that things weren't the most professional on the developers end for sure. Because of this I have escalated this to our Partner support team where they are going to file a complaint with the app developer on your behalf. I apologize that there isn't anything further that can be done and I really do appreciate you giving me the time and a chance to try to get this sorted for you. With all being said and done I do hope you have a great day. Cheers, Katie Shopify Support Advisor
Hi Carol & Company, Thank you for the review. We have no idea what kind of !REASON! you have but you are not telling the truths and you know that. You are asking for a refund for something you didn't pay. As you can see in your invoice. We are totally ok to arrange a refund 2 times more if you can prove it($22.97) with your invoice. Here is The answer from Shopify support. "not sure where the $22.97 amount is coming from" https://www.screencast.com/t/zV94ytA0 You say "NO support" but as you can see here we answered you in 9 minutes with 2 options. We can help or refund. You can see it here: https://www.screencast.com/t/wiT1wsNL You didn't answer and the next day with a polite note you uninstall the app and left the review. here is your "polite" response: https://www.screencast.com/t/Ft5e7YPhM And you say that we charged you 3 times, you know also this is not true. You charged only once and you can see it in your invoice: So nothing like you said. Please let me know if you have any further questions. Have a good one.
Aug. 21, 2020
Outstanding customer service!! Every Shopify app developer should be this efficient. I liked the app before but after working with Soner on a minor issue I’m completely sold. The problem was solved within a few hours after notifying them and without any issues. Multiply my 5 stars x 10. Well done guys!
Aug. 2, 2020
I just subscride for this Gift Wrap Plus and it hit me need. It is very great and easy to use. Btw, can i make the free gift checkbox is checked by default?
Thank you for your review. Please send an email to [email protected] and we will let you know.
July 13, 2020
Amazing app... easy to set up and use. REALLY helpful support team too. Highly recommended! If you want to see it working, check out a product on sleepsmug.com and look for the luxury gift box option.
July 9, 2020
Awesome Gift wrapping and message card app, simple but effective. Really good support as well as I needed some customization to show different products. Recommend to anyone who needs to add a message card or gift wrapping to their site.
June 1, 2020
Have had this for a few years, encountered a little issue with the app and Soner jumped on it quick and fixed. Excellent support!
April 22, 2020
This app not only works perfectly, but the customer support is STELLAR! We couldn't be happier. Thank you so much to Soner for all the excellent and lightening fast response to make this app over and above for us!