EG Auto Add to Cart Free Gift
Auto Add Gifts with Purchase & Upsells with EG
Rating
4.9
feedback
630
chart
#197
All reviews
Rating Breakdown
Review RSS Feed
Feb. 3, 2024
Love this app, it does everything it says it would do. Customers love the automatic Free Gift added to the cart. Try it, your customers will love it. Eliot Grey
Jan. 30, 2024
Easy to use and a super responsive team which helped talk me through how to set all the settings correctly! Great value for money. :)
Jan. 20, 2024
Really cool plugin. Very easy to set up, and it's massively improved our ability to upsell / cross sell. Their support team was quick and easy to work with.
Jan. 18, 2024
Just what I was looking for. No complicated coding it just works (can’t say the same for so many apps) easily adds product to cart automatically. Thanks great app
Jan. 18, 2024
Great app and very easy to use. Works exactly as expected, would highly recommend.
Jan. 16, 2024
Excellent app! Worked perfectly for adding the free gift to the cart for our holiday sale.
Jan. 3, 2024
Absolutely amazing! Its exactly what we were looking for, a hassle-free way to add a gift with purchase, where our customers can actually see the gift added to their cart prior to completing their purchase. PLUS it makes fulfillment much easier and of course all is reflected on Shopify's inventory. BEST COMBINED with the app Simple Bundles & Kits. FYI the team is very helpful and responsive, which makes this app absolutely amazing!
Dec. 27, 2023
Great customer and technical support from Stephanie and her team. Greatly appreciate it!
Dec. 22, 2023
Highly recommended. For us the best part is it is fully compatible with the Shopify Discount section. Thank you for the support team they replied very fast.
Dec. 19, 2023
We use this app on two of our Shopify Plus stores and are very happy with the support they offer. Highly recommend!
Dec. 19, 2023
Amazing customer service. Had some questions and special requests and they got back to me quickly. They were also very helpful in fulfilling our needs!
Dec. 19, 2023
Excellent app that works perfectly for our online store. It's easy to use and EG Auto Add has excellent customer service. I've used the app twice and will definitely use it again!
Dec. 18, 2023
Not too happy with customer service. Sent a request out over a week ago and no one has responded back. If I can't get help, I can't use the app. When will I get a response?
Hi Haus of Business team, Nathan here, the product manager of EG. I am disappointed to read this review after helping you with the issue you reported. From our side, the main point of delay was caused by our request for your store's collaborator code - this requirement is imposed by Shopify and was out of our control as we needed to log in to your store to see the issue you reported. Our records show our request for you to share this code with us was sent on 11th December and you replied on 18th December (the same date you wrote this review) asking why no one had replied to you, when we had. We worked hard to debug the problem you raised with us and found you had many custom pages on your site where you add products to the cart/checkout in different ways which led to some back-and-forth discussion to pinpoint where we could replicate the issue. Within a day of us having access to your store, we found the changes needed to be made on your custom theme to resolve this issue with EG not applying rules. I kept checking your store and saw that these changes were then implemented and that they solved the problem but did not receive any update that they worked. I am pleased to see you are still using EG and making good use of your rules to boost your AOV and conversion rate. All the best, Nathan