EG Auto Add to Cart Free Gift
Auto Add Gifts with Purchase & Upsells with EG
Rating
4.9
feedback
630
chart
#197
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Dec. 18, 2023
I recently had an outstanding experience with the g Auto app, and I feel compelled to share it. As a user, I encountered a technical issue that was initially baffling. However, the assistance I received from the consultant, Steph, was nothing short of exemplary. From the very beginning, Steph demonstrated an exceptional level of expertise and patience. She meticulously walked me through the troubleshooting process, ensuring that each step was clear and understandable. Her approach was not only professional but also genuinely caring, making me feel valued as a customer. The resolution provided by Steph was both efficient and effective. Thanks to her guidance, the technical problem I was facing with the g Auto app was resolved promptly, and everything started working flawlessly. It was a relief to see the app functioning perfectly, as it plays a significant role in my daily routine. What truly set this experience apart was the level of customer service provided by Steph. Her knowledge, coupled with her customer-first approach, made a significant difference. It's rare to find such dedication and commitment to customer satisfaction. I wholeheartedly recommend the g Auto app to anyone looking for a reliable and user-friendly automotive application. The level of support and expertise available is top-notch. If you ever encounter any issues, rest assured that the support team, especially consultants like Steph, will go above and beyond to ensure your satisfaction and the app’s optimal performance.
Dec. 16, 2023
It's a great app, we've used it for several campaigns now. And the support team is also helpful, responding fast to the questions we had and helping with the campaigns setup.
Dec. 15, 2023
Have used this app for multiple promos on our website. Love it! Have definitely seen high ROIs on these promotions when using this app. (If you can integrate with tapcart in future, i'd give you 10 stars).
Dec. 14, 2023
Great app and team! Nathan was super helpful in customising the app to match our branding requirements and was also able to help us with troubleshooting during the set up process. Overall we're really happy with the results of this app which we used to reward our Loyalty Members.
Dec. 12, 2023
Shopify needs help with applying discount codes, as I write this. Their automatic Discounts need to be fixed. This app works well because it can trigger "pretty much" the same "Shopify discount" and now all of a sudden, it works. So in conclusion, me = happy
Dec. 12, 2023
I downloaded this app ahead of Black Friday to provide a free gift to my customers. Most apps require me to speak extensively to customer service because I have a customised theme, but thus one worked from the get go. A very seamless system that allows you to set timings and rules. I did not have any issue at all, and I loved the reporting of the KPIs and how the app actually helped to generate even more sales over this lucrative time period! Really happy with the app and will continue using it to offer incentives to my customers throughout the year :)
Dec. 6, 2023
WHy do i still get charged even after uninstalling this. I want a refund
Hi BodySonicUS team, Nathan, the product manager of EG here. I have tried calling you multiple times and sent a few emails but have been unable to reach you to resolve this matter. The subscription charges are handled by Shopify - and the app's subscription fee is taken at the same time as your monthly Shopify plan payment. The records show you uninstalled it during the second month of use which correctly led to the second payment being charged for. This review shows the amount of time you used the app - you were installed for 2 months and were charged correctly for the duration of your usage. No more payments will be taken as the subscription ended when you uninstalled. I am happy to discuss this with you, feel free to reach out to us here: [email protected] Kind regards, Nathan
Dec. 6, 2023
Love this app! Offering a free gift instead of a % off orders really helps increase profitability for our store.
Dec. 1, 2023
Nov. 30, 2023
We are using the App for more than 6 months now, automatically adding free perfume samples to specific orders. It works great! Today, we have had an issue with the samples not appearing in the cart, and we contacted the support. Nathan provided us with a quick (less than 1 hour!!) and efficient answer (actually, it was on our side, we did something wrong with the publishing parameter of the samples product). Great product + great support = happy merchant! ;)
Nov. 29, 2023