All reviews

Rating Breakdown

  • 5
    97% (913 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 80% (753)
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5 / 5 Share

Aug. 5, 2024

Store

Proov

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Really great so far! We have tried hard coding and dozens of apps - nothing worked until we finally found this. Fingers crossed for longevity, but very promising so far.

Store

DuraPaw

Using app

About 2 hours

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 3, 2024

Very easy to use.

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

helpful app

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Esta app es la mejor para promociones, llevamos usandola 3 años ya y nunca ha dado problemas. La atención al cliente muy buena también, la recomiendo!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Working perfectly good, easy to use. I recommend.

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 29, 2024

Our team was looking for an app that adds free gifts into the shopify carts and this is the best one we've come across. Not only is the interface super easy to use but there are so many customizations. We faced some trouble implementing our rule and contacted their team and within a day they were able to hop onto a call and help us through the issue step by step. Not only but they are taking our experience into account and constantly fixing their app to increase customizations. Can't wait to see what else thsi app has in store.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2024

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2024

This app has been very useful for our business. And what I would like to highlight the most is the excellent service and support we have received from the team.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2024

The app does everything I need it to! I have tried many other apps, and none work like this one. And if you ever need help, the support team are very helpful in resolving any issues you have!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2024

Super easy to set up, and works great! We now run GWP offers all the time and it has been a great addition to our marketing mix.

Using app

7 months

Total reviews

8

Average rating

5.0

2 / 5 Share

July 24, 2024

Seems like they are not supporting different languages in one store. Unfortunately.

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Hi Schleich GmbH team, Nathan here, the product manager of EG. I'm sorry to hear that you're disappointed with our app's current lack of support for translated product handles. I understand how this limitation can be frustrating for stores with multilingual needs. Support for translations is on our roadmap, but at the moment, we are focused on other key developments in preparation for Black Friday. Implementing translation support requires thorough planning, design, development, and testing to get it done right, unfortunately, we are currently unable to allocate the necessary resources for such a large task. While I understand your disappointment, I want to clarify that we do not advertise nor claim that EG offers support for translations anywhere on our app listing or elsewhere. As a small team, we must prioritize features that will benefit the majority of our users. It is unfortunate that this led to a 2-star review, especially after our discussion where I thought I had reached an understanding. Please consider how you would feel if your store received a negative review for not offering a product you have never stocked. We value all feedback and are committed to improving our app, but we also need to manage our resources effectively. I am happy to discuss this further on a call to explore any other solutions that might help. Respectfully, Nathan

5 / 5 Share

July 22, 2024

aplicacion muy util

Store

Bau Bau

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2024

Very easy to use

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

Great customer support from Nathan!

Store

LOADED

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 23, 2024

Great app and great customer service. Had an issue and customer support contacted me immediately and resolved the issue.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Nathan here, the product manager of EG. I am disappointed to read your review, this is not what we aim to deliver with EG. I can see you raised a support request, which was replied to and we sent a store access request to debug the cause of the problem. But perhaps our email replies were lost because we did not hear back from you. I want to make this right, I want to find out what went wrong and what we can do to make it right. I'll call you later today to discuss this. Kind regards, Nathan

5 / 5 Share

July 17, 2024

We like the layout of the app and all the cool promotions we can run. The customization is great but what's more importantly customer service is great. Stephanie solved my issue with the app and made sure my needs were communicated to the tech team so they could further patch and improve their products. I feel ready now to kill my next promo. Thank you, Stephanie and EG Auto Add to Cart Free Gift

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2024

It is quite helpful to have this ability to increase cart values. Does every customer like the idea of it, no. But you can't please everyone. You are better off offering it, than not.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2024

Very helpful customer help centre!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2024

This is the best ap in the Shopify ecosystem. We used to pay developers thousands of dollars to add customized "auto add to cart" features into our store. EG Auto Add enables staffers, including myself, with rudimentary technical skills to create custom action items. An example: if someone buys a bike, auto add a lock to the check out, at additional charge, or perhaps no charge etc. It solved ALL our "force add to cart," problems, and it's never failed.

Using app

Over 2 years

Total reviews

2

Average rating

3.0