All reviews

Rating Breakdown

  • 5
    97% (911 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 80% (754)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2023

Great app. Works as expected. And awesome customer service. They got back to me very promptly with good solutions.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Super user-friendly and amazing support.

Store

HOLOS

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 16, 2023

EasyGift is my go-to Shopify app! It effortlessly adds a free gift to each order, elevating my customer experience. Haven't explored all the features yet, but if they're anything like the gift option, they're golden. A must-have for any e-store owner

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

Amazing app! Allows to run different types of promos, including GWP with automatic add to the cart. Support is very responsive and helpful.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2023

Great app, very easy to use. I had a problem with the rule working on my website, I contacted the support team and they not only solved the problem but they solved it within an hour. They are very professional, available and friendly. All recommendations

Using app

About 6 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 14, 2023

App is working as expected and Stephanie from support was extremely quick and efficient when we hit an install issue.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! We're delighted to read you were well supported by Stephanie. Have the best upsells with EasyGift 🚀🤩

5 / 5 Share

June 14, 2023

Super easy to set up the rules! Also, when I had a question, they answered in less than an hour. Really happy with the app!

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

We're so pleased to read you found the app easy to configure to help boost your sales and conversion rates! 🚀

5 / 5 Share

June 7, 2023

Great tech support - very responsive and willing to assist with our specific needs, plus going above and beyond! thank you Nathan!

Store

L'ANZA

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! We're always happy to read such comments from our valued users. All the best with the promos you're running with EasyGift ⬆️📈

5 / 5 Share

June 5, 2023

Though we also faced the same issue that the app doesn't compatible with some theme page and caused the problem for not being able to check out. But luckily the app team supports tried their best and fix the problem as soon as they can. I still enjoy the function it provides.

Using app

22 days

Total reviews

2

Average rating

4.0

Developer Reply

Many thanks for the review! We're so pleased we resolved the issue between EasyGift and your theme. Wishing you all the best with your EasyGift rules to maximise AOV and conversion rates! 🚀

2 / 5 Share

June 3, 2023

It doens't work with some templates. Be aware and make some tests before activating. Adding product to cart became a infinity loop in our store. I got no answer from support within 48 hours and we lost our campaign.

Using app

About 20 hours

Total reviews

2

Average rating

2.5

Developer Reply

Nathan here, the product manager of EasyGift. I'm really sorry for the inconvenience caused by this - we do have a simple solution for the issue you faced. We replied to your email within 12hrs and I have tried to contact you several times via phone and email since - but we have never had a response. I would love to get this up and running for you! Please reply to the support request where I can help out or email me directly at [email protected] Best regards, Nathan

5 / 5 Share

May 26, 2023

Product works as stated and the customer service is good too. Resolve questions very quickly. I have recommended this app to freinds.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Many thanks for your review and for recommending us to your pals! All the best with your upsells! 📈😀

5 / 5 Share

May 17, 2023

Very straightforward easy to set up. Assistance from the team for customisation was very fast and efficient. Highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Great app, easy to use and great customer service! Its one-click functionality and support is just fantastic!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

Nathan was such a pleasure to work with, super responsive and made changes to the styling of our pop up as close as possible to our brand's creative guidelines. Thanks Nathan and team for your support.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2023

Incredibly easy to set up and utilize on our website! I needed a few custom changes on the pop ups and notifications to match our theme site, and Nathan on the support team quickly completed the tasks exactly as I asked the first time around. Highly recommend using for your store!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Great app! The technical service responded quickly to a configuration problem and did their best to offer me a solution adapted to my store.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2023

Superb app! I've used this across a few different sites now, essential if you complex store setups where you need customers to have a certain product in the basket as part of a package. Also great for upsell and cross sell. Great customer service, and brilliant app!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Many thanks for your review! We're thrilled to read such praise and how useful you are finding EasyGift across your multiple stores! 🚀⬆️

5 / 5 Share

April 18, 2023

The product is great, Nathan was patient and helped me solve all my problems, it was easy to achieve the desired effect, it's a great app for everyone to try!,very good

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your praise and recognition of our app and services! Have a great promotion!! 🚀📊

5 / 5 Share

April 18, 2023

Great support from Nathan. My request has been treated in less than 24h. Very helpful on how to set the app and to do some changes in the code to customize my cart and mini cart.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're happy your request was solved promptly! All the best with your promo 🚀 📈

5 / 5 Share

April 6, 2023

Application très complète et qui répond à mes attentes au niveau de la gestion des cadeaux par palier de prix. Le point positif est qu'on peut fixer une limite basse et haute pour l'activation du cadeau. Et le SAV est super réactif et très compétent pour résoudre nos problèmes.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre éloge d'EasyGift. Nous vous souhaitons le meilleur avec votre promotion