EG Auto Add to Cart Free Gift
Delight customers by adding targeted gifts to their carts
Rating
5.0
feedback
944
chart
#90
All reviews
Review RSS Feed
July 13, 2022
Easy to install, and simple to set-up auto-add-to cart functionality. Good and fast customer service when issues occur ( not cause by app but a template change ).
We're so grateful for your review and pleased we managed to quickly resolve your issue! 😀
July 13, 2022
The app does work well. For questions, there is only the possibility to contact the customer service by email and it takes time to find the solution. Other providers have a chat function and that works much better! But the customer service makes great work and I'm happy. Inlcude chat function and would give 5 stars!
Thanks for your review! We're looking into increasing the operating hours of the in-app chat to better serve our merchants when they need help. Your voice matters to us, we're taking this feedback on board and acting on it. 🙂
July 11, 2022
Great customer service. We're running a customized shopify theme and they managed to fix rapidly the issues when installing the app.
Thanks for your review! Best wishes for your promo 🏷 ⬆️
July 5, 2022
Downloaded and set up in couple minuets, very great app to use, works simple and effective to improve your customer checkout conversions as everyone likes a gift in their order :)
We love to hear EasyGift has helped boost your conversions! Let us know if you need help with anything. 🚀
June 29, 2022
Great automation application! Works like a charm and when we had a question, their team responded right away. It's easy to setup rules, allowing anyone on the team to create quick rules for new promotions.
Many thanks for your review! We're over the moon to hear you are having a great experience with EasyGift! Please let us know if you need any help! 🌝
June 24, 2022
We had used the app for a year for upselling. It was performing well in general, and easy to configure as well. We had to switch to another solution recently due to a compatible issue between the app and our theme. I'd still recommend the app, but better try a rule first to verify everything's good and correct. Also, a suggestion to the development team that it'd be better if the app can provide some performance insights or basic analysis.
It's fantastic to hear you experienced good performance using EasyGift for your promos. We're always looking to improve the app and analytics is on the horizon! ☺️
June 23, 2022
I tried several different apps in order to offer a simple, free gift in the cart and found them all to be far too distracting in terms of front end design and a risky addition in a cart. I found EasyGift so simple to install and understand. It feels like a premium app that has been well thought through. Their support service is absolutely second to none! Very quick to add a code fix to our highly customised site. The only reason I gave this four stars instead of five, is because you can't combine discounts once you have an active rule running in the cart. As our store is a Shopify Plus store, I was able to add a cart script to get around this but for most that would not be an easy option. Would recommend.
Thank you for your review! It's great to hear you are a fan of the features in EasyGift. We're actively looking into discounting alternatives. 😊
June 23, 2022
We have a highly customized store with multiple pitfalls and obstacles to overcome when it comes to apps working as they are meant to. EasyGift's Support team went above and beyond for us. It's nice to know there are companies that care about the quality of their app. If you are having a issue with this app and it's function you are doing it wrong. Ask for help from this amazing team.
Many thanks for your review! We're always happy to help our users out! 😁
June 23, 2022
Great little app that was easy to setup and support was great as well. This app really helped us set up an effective BOGO campaign.
We're over the moon EasyGift helped you launch a successful BOGO campaign! 🤩 Thanks for your review!!
June 22, 2022
EasyGift has been a great tool for our business and we are very grateful to have found such a great product and team to help us achieve our goals. Couldn't recommend EasyGift enough.
We're thrilled to hear how much you like EasyGift and that it's been super useful for you! 🤩
June 21, 2022
Great app with great customer service. We ran into a small issue when we installed it and their team was super responsive and helpful. T
Thanks so much for your review! Reviews like this really spur us on! 👍
June 20, 2022
Very handy app. We used this versatile and convenient tool to give away some short-dated stock. It enabled us to shift the product rapidly and avoid wastage. If you can't initially get the app to do what you want, don't hesitate to get in touch with their support desk. Nathan gave us excellent support throughout our latest campaign and showed great persistence in finding us the right solution. It's so refreshing to find this level of customer support and to have the same agent own the ticket from beginning to end.
Thanks for your glowing review of EasyGift and the support team! We're always happy to help our users out. 😄 👍
June 15, 2022
You need to create discounts in Shopify. The application applies them automatically. It is not comfortable. For example, the buyer has a promo code for a 10% discount and he will not be able to receive a gift
Update: 14 August 2023: Hello, I noticed you have reinstalled EasyGift and have used it well, I've tried contacting you to find out how you're finding the app now we've made considerable improvements to the app since you last installed it and had a bad experience. I'd greatly appreciate any feedback you have about the app now and why you've decided to use EG again. Feel free to email me: [email protected] Kind regards, Nathan Product Manager of EasyGift 16 June 2022 reply: Hey there, I apologise that you have faced this issue with EasyGift - we have made an effort to highlight that a method of discounting needs to be used to make the item free. I have emailed you about your grievance and have suggested a solution for you and hope this can make it right. Please get in touch with: [email protected] if you have not received this email and I can explain the solution we have. Kind regards, Nathan Product Manager of EasyGift
June 10, 2022
Works great! And really amazing customer support - Stephanie replied quickly to my emails and knew the fix right away.
Thank you for your review- we're so pleased you like EasyGift! Stephanie is a true star! 😄
June 9, 2022
We're all very happy with both the app, their customer service & its price. Couldn't recommend more!
We're so pleased you and your team like EasyGift! All the best! 👍
June 8, 2022
I used this app to add free product (bonus) to ther Cart. I really like how it works and easy to use interface that allows me to setup the tricky logic. Customer service Stephanie and tech guy Nathan was really incredible. However pay attention that any changes on your Cart can increase and decrease sales as well, so make A/B tests.
Thank you so much for your review! We're pleased you found the app easy to navigate and create the behaviour you desired! 😃
June 6, 2022
Simple interface to use, and it meets our needs exactly. We had a minor issue and support was able to resolve it very quickly despite being on different timezones
Thanks for your review! It's great to hear your needs were met with EasyGift! 😊
June 13, 2025
1st review - Worked really well - enabled us to offer a free gift at checkout. Customer support was prompt when I had questions. 2nd review - had issue late at night and received very prompt, helpful, and kind assistance that resolved all issues - very thankful! 3rd review - helped me figure out an issue on Christmas Eve! Very thankful for app and assistance
Thanks so much for your review! We're always pleased to hear success stories using EasyGift 😁
May 27, 2022
Easy to use gifting app and great customer service team! Their support team was quick to respond (within the hour) and was very helpful with resolving an issue we were seeing with our shop.
May 26, 2022
I'm using this app to automatically add a marketing collateral SKU to each order (required by the fulfillment center we use). The support team was super helpful with their responses to my questions and proactively making the necessary tweaks in my shop to make the app work the way I wanted.