Giftit: Gift Wrap Gift Message
Shopify gift options app
Rating
4.3
feedback
25
chart
#2,189
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
28%
-
Less than a year
60%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times, helpfulness, and attentiveness of the support staff. The app itself was described as easy to use, with great features for offering gift services to customers. Users appreciated the customization options and the ability to integrate the app seamlessly into their store themes. However, there were a couple of negative reviews mentioning issues with the app not working properly or lacking certain configuration options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 16, 2024
This app was great until few weeks ago when it stopped working properly and there is no support answering my messages/emails.
Jan. 14, 2024
l'application est très facile :) le service client est très à l'écoute merci beaucoup à Hadi :)
Great to hear! Our app aims to make things easy for you. Our attentive customer service team is here to assist you every step of the way. Thank you for your kind words and for choosing Giftit!
Dec. 14, 2023
Suppor very attentive, friendly and understanding. This is rare enough to be worth mentioning, and proves the seriousness of this plugin in the long term, making it a very viable solution!
We appreciate your feedback! Our attentive and friendly support team is dedicated to ensuring your satisfaction. Your positive experience highlights our commitment to delivering reliable solutions. Thank you for choosing us!
Nov. 23, 2023
Great support from the team, they respond real quick and are being extremely helpful. The app is easy to use and really useful in helping me to offer free gifting service to my customers. Definitely recommend to everyone :)
We're thrilled to hear that you're enjoying the support and finding the app easy to use! Our team is dedicated to providing quick and helpful assistance, and we're delighted that you're able to offer free gifting service to your customers with ease. Thank you for recommending Giftit, and please feel free to reach out if you need any further assistance.
Oct. 19, 2023
Absolutely amazing customer service from these guys. I have been looking for an ap to add gift wrap to individual items in a cart but only certain products. This is by far the best one I have found and when there were some issues with how things were interacting with another custom ap I have running, they worked out all the kinks for me! Really can not fault the technical staff and the ap looks great as well. So pleased I found it!
We're thrilled to hear that you're pleased with our customer service and the functionality of Giftit! It was our pleasure to assist you in resolving the issues and ensuring that the app works seamlessly with your other custom applications. Your satisfaction is our priority, and we're delighted that you found us and are enjoying the features of Giftit. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing Giftit!
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