Rating

4.9

feedback

24

Reviews

chart

#1,958

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    46%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the ease of use of the app and its effectiveness in adding gift wrapping and messaging features to their online stores. The support team was commended for being attentive, friendly, and responsive, going above and beyond to ensure that the app met the specific needs of each user. Some users mentioned minor issues with configuration and documentation, but these were quickly addressed by the dedicated support team. Overall, the app was described as a valuable solution for enhancing the customer experience and increasing average order value.

Highlights

Excellent customer service and quick support
Ease of use and effectiveness in adding gift wrapping and messaging features
Dedicated support team addressing user concerns
Minor issues with configuration and documentation
Enhancing customer experience and increasing average order value

Rating Breakdown

  • 5
    92% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 14, 2024

l'application est très facile :) le service client est très à l'écoute merci beaucoup à Hadi :)

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Suppor very attentive, friendly and understanding. This is rare enough to be worth mentioning, and proves the seriousness of this plugin in the long term, making it a very viable solution!

Store

Octavio

Using app

8 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Nov. 23, 2023

Great support from the team, they respond real quick and are being extremely helpful. The app is easy to use and really useful in helping me to offer free gifting service to my customers. Definitely recommend to everyone :)

Store

DREAMM

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Absolutely amazing customer service from these guys. I have been looking for an ap to add gift wrap to individual items in a cart but only certain products. This is by far the best one I have found and when there were some issues with how things were interacting with another custom ap I have running, they worked out all the kinks for me! Really can not fault the technical staff and the ap looks great as well. So pleased I found it!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

Definitely recommend Giftit! We wanted to add a feature to show a gift box and gift card on our website's product pages and needed different looks and features on the app section. They was really helpful and responsive to make sure everything looked just right on our website. Thank you for you help Hadi and Giftit team !

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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