All reviews

Rating Breakdown

  • 5
    95% (109 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Nov. 8, 2024

Great app - easy to use and excellent support!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We recently integrated the Gift Lab app into our online store, and it has been a game-changer for our business! This app has significantly improved our user experience by allowing customers to easily add personalized touches to their orders, such as greeting cards, sweets, and various other add-ons. The seamless integration and user-friendly interface have made it incredibly simple for our customers to enhance their gifts with just a few clicks. Since implementing Gift Lab, we've noticed a remarkable increase in our average order value (AOV). The app's intuitive suggestions encourage customers to explore additional options, making their gifting experience more memorable and personal. It's been a win-win for both our customers and our business! The support team at Gift Lab has also been fantastic, offering prompt assistance and valuable insights to help us make the most of the app's features. Overall, we couldn't be happier with the impact Gift Lab has had on our store, and we highly recommend it to any business looking to elevate its online gifting experience.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2024

A versão gratuita já atendeu as minhas necessidades. Recomendo!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Exactly the app we needed and were struggling to find. Support is fast and helpful too. Thanks

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

it's great! The support team always here to help me.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Very helpful support. The team really helps you to set up the app in your website. Thanks a lot

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

Customer support is excellent. Amit was able to quickly help me with a few customizations to the pop-up. I'm very excited to be able to provide my customers with the option to send a gift message letting the recipient know a special gift is on the way. It's such a great solution for last minute shoppers.

Using app

4 days

Total reviews

2

Average rating

5.0

1 / 5 Share

April 21, 2024

Unfortunately it's not working. In my first order the app crashed and they couldn't fixed that.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Sorry that you had a bad experience. Would've loved to help you out and fix this if you gave us more than an hour. The app interacts with the custom themes of different stores, and sometimes it needs a tweak to make it work.

5 / 5 Share

April 19, 2024

This guys know what they do! They helped us through their chat support very fast, to put the option in Check out as we like to have it. We can only recommend them! Easy and fast support, this is perfect, even if all is easy to set up :)

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2024

amazing

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

This has been a fantastic and reliable app and I've received over 4K in orders in a short time through the app, so very happy! Also super easy to navigate and install

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

So far so good. This review is for the quick, simple, and helpful customer service. They helped me customize placement of the widget in the store. Maybe 10-15 mins start to finish.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Great app, great service! I highly recommend it!*****

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Gift Lab exceeded our expectations on Shopify! The app is powerful, and the support team is outstanding. They provided quick solutions, including custom coding for unique needs. A must-have for any Shopify store looking for both functionality and excellent support!

Using app

About 24 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Still using my free trial but really happy with the functionality so far. It's very user intuitive and support have been on hand through IM for all of my silly questions. Great app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

The team was very helpful in making a theme modification. We appreciate it!

Using app

6 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 13, 2023

Fast support and best value for money app

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Gift Lab has been great for our small business. We specialize in gift boxes and many customers enjoy being able to write a custom note and schedule the delivery. It is a very intuitive interface. Highly recommend.

Using app

11 months

Total reviews

3

Average rating

5.0