Giftship: Gift Options & More
All-in-one App for Store Customization and Gifting Tools
Rating
4.8
feedback
249
chart
#4,022
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
32%
-
Less than a year
41%
-
More than a year
21%
Reviews Summary
The reviews for the Giftship app are a mix of positive and negative feedback. Many users praise the app for its extensive features, ease of use, and excellent customer support. Users appreciate the ability to customize the app to suit their specific needs and the quick responses from the developers. However, there are also negative reviews highlighting issues such as unexpected charges, complicated setup processes, and concerns about compatibility with other Shopify features like ShopPay. Some users have experienced difficulties with analytics and financial reporting due to the app's functionality.
Highlights
Review RSS Feed
All reviews
Jan. 16, 2026
Absolutely incredible customer service; they respond immediately!!! This app has been a game changer for us as a gifting company with the desired delivery date option.
Jan. 8, 2026
The Giftship team was incredibly helpful and patient as we worked through the best possible solution for our situation. While they weren’t able to help entirely, they did find a workaround that helped significantly
Dec. 7, 2025
Ich habe diese App für einen Testraum von 7 Tagen installiert. Mir wurde sofort der Betrag von 59,99 abgezogen. Zusätzlich gibt die App vor einen Basis-Plan zu haben, den es nach Installation nicht mehr gibt. Finger weg!
Update: As mentioned previously, you have not been billed for any usage of the app. Can you please confirm and get back to us here: [email protected] Aktualisierung: Wie bereits erwähnt, wurden Ihnen für die Nutzung der App keine Gebühren berechnet. Bitte bestätigen Sie dies und kontaktieren Sie uns unter [email protected]. Hello, We're very sorry to hear of the issue. As you uninstalled the app within 24 hours, you certainly should not have been charged anything during your free trial period. We have reached out to you, and wanted to let you know that we are reaching out to Shopify right now to see what may have occurred here as the billing is handled on their end. We will follow up again!
Nov. 26, 2025
Giftship is a fantastic app and our online store could not work without it! There are so many features that can be easily adjusted and amended to suit your specific needs. Whenever I have had difficulties the developers have helped me instantly. I would highly recommend this app and it's developers.
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