Giftship: Gift Options & More
All-in-one App for Store Customization and Gifting Tools
Rating
4.8
feedback
248
chart
#3,589
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
31%
-
Less than a year
40%
-
More than a year
22%
Reviews Summary
The reviews for the Giftship Shopify App are overwhelmingly positive, highlighting the app's extensive features and outstanding customer service. Users appreciate the ability to customize features to suit their specific needs and the quick responsiveness of the support team. Many reviewers mention that Giftship has been a game-changer for their businesses, particularly in managing gifting options, delivery dates, and multi-address shipping. However, there are a few negative reviews that mention issues with billing, compatibility with ShopPay, and inaccurate analytics, which have caused frustration for some users.
Highlights
Review RSS Feed
All reviews
Feb. 9, 2026
Loads of great features in the app and the customer service is outstanding. We're already using a few of the features and I am working on adding even more across our site and was able to cancel another subscription when I discovered that Giftship also had the same functionality that we were paying for elsewhere. The customer support is is so responsive and helpful.
Feb. 3, 2026
the team is always willing to help and super fast in responding with any questions or issues.
Jan. 16, 2026
Absolutely incredible customer service; they respond immediately!!! This app has been a game changer for us as a gifting company with the desired delivery date option.
Jan. 8, 2026
The Giftship team was incredibly helpful and patient as we worked through the best possible solution for our situation. While they weren’t able to help entirely, they did find a workaround that helped significantly
Dec. 7, 2025
Ich habe diese App für einen Testraum von 7 Tagen installiert. Mir wurde sofort der Betrag von 59,99 abgezogen. Zusätzlich gibt die App vor einen Basis-Plan zu haben, den es nach Installation nicht mehr gibt. Finger weg!
Update: As mentioned previously, you have not been billed for any usage of the app. Can you please confirm and get back to us here: [email protected] Aktualisierung: Wie bereits erwähnt, wurden Ihnen für die Nutzung der App keine Gebühren berechnet. Bitte bestätigen Sie dies und kontaktieren Sie uns unter [email protected]. Hello, We're very sorry to hear of the issue. As you uninstalled the app within 24 hours, you certainly should not have been charged anything during your free trial period. We have reached out to you, and wanted to let you know that we are reaching out to Shopify right now to see what may have occurred here as the billing is handled on their end. We will follow up again!
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