Giftship: Gift Options & More
Giftship | 12+ Gifting Shopify Apps In One
Rating
4.8
feedback
315
chart
#3,314
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
15%
-
Less than a year
53%
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More than a year
29%
Reviews Summary
The reviews for the GiftShip Shopify App are overwhelmingly positive, highlighting the app's functionality and the exceptional customer support provided by the team at Gist Applications. Users appreciate features like multi-address shipping, order printing, box building, and gift message options. The support team is praised for being responsive, helpful, and going above and beyond to assist users with any issues or customization needs. However, there are a few negative reviews mentioning issues with analytics, duplication in reporting, and delays in support responses, which impacted the overall rating of the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 10, 2024
I have two stores and use Giftship . One store uses different features than the other. However, in both cases, Gifthsip is great. I'm Shop Plus and it's very helpful to use Giftship and I'm not being paid to say this, I sell amazing products not my time for reviews. My experience is always very good with them and their customer support is super helpful.
Dec. 9, 2024
With so many features—like shipping to multiple addresses, bundling products, a custom box builder, along with customizable cart and checkout features to name a few, Giftship simplifies so many mechanisms we need to operate our website. We particularly appreciate the attention to detail and usability, which has improved our customer user flow, and the fast and responsive technical support from the development team at Gist makes navigating the app smooth and easy.
Dec. 9, 2024
GiftShip has been an excellent addition to our website! Their customer service is truly top-notch – they've been incredibly quick to respond to all my emails and always go above and beyond to assist with any questions. The product itself integrates seamlessly and has made managing our gift offerings so much easier. We're also excited to explore their Gift Card Pro app soon. Highly recommend GiftShip to anyone looking for a reliable and efficient gifting solution!
Dec. 10, 2024
Be warned: can't use ShopPay if you use this app. If you use this app and enable ShopPay, emails/notifications to customers do not work correctly -- customers get ShopPay notification that their orders have been cancelled (even though neither they nor we have cancelled their order). It's not true that this app is "fully compatible with ShopPay." We've contacted GiftShip support about this cancellation notification issue, and their response was "This is not something we are able to control, as the Shop App acts independently." We had to turn off ShopPay as a payment method on our store...which greatly impacts our business as we received over 50% of our orders via ShopPay...and GiftShip knows about this issue but has no plan or ETA to fix it.
Thank you for your review, we appreciate the feedback. I just want to underscore that the app is fully compatible with ShopPay, and both can be used simultaneously. As per the display issue in reference, we are currently troubleshooting this and hope to have a solution soon.
Nov. 19, 2024
We've used this product for a couple years for the multi-address ship option and it's been great! We then started using the order printer, simple transition. Recently, we added the Box Builder and it's also working very well. Support has been amazing as we fumbled our way through adding these things ourselves.
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