Giftship: Gift Options & More for Shopify

Giftship: Gift Options & More

Giftship | 12+ Gifting Shopify Apps In One

Developer

Rating

4.8

feedback

304

Reviews

chart

#2,354

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    55%
  • More than a year
    27%

Reviews Summary

The reviews for the Giftship Shopify App are overwhelmingly positive, highlighting the app's extensive features, user-friendly interface, and exceptional customer support. Users appreciate the ability to ship to multiple addresses in a single order, the gift message option, and the efficiency it brings to order processing. The customer service team, particularly individuals like Jayson, Tim, and Zac, is praised for being responsive, helpful, and going above and beyond to assist users with customization and problem-solving. The app is commended for streamlining operations, enhancing the customer experience, and providing value for money. However, there are a few mentions of issues such as duplication in reporting and the need for style and function tweaks to meet specific business needs. Overall, Giftship is highly recommended for e-commerce stores looking to improve their gifting capabilities and customer service.

Highlights

Positive aspects highlighted include extensive features, user-friendly interface, and exceptional customer support.
Users appreciate the ability to ship to multiple addresses in a single order, the gift message option, and the efficiency it brings to order processing.
Customer service team, particularly individuals like Jayson, Tim, and Zac, is praised for being responsive, helpful, and going above and beyond to assist users with customization and problem-solving.
The app is commended for streamlining operations, enhancing the customer experience, and providing value for money.
Some users mention issues such as duplication in reporting and the need for style and function tweaks to meet specific business needs.

Rating Breakdown

  • 5
    93% (282 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 22, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

Tim and the team are among the best in the business and always deliver exceptional support at any time. The app is a must have

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

One of the best apps for companies that specialize in gifting. There are so many features that we have implemented and the app is reasonably priced. I love having all of the features in app, rather than having to download multiple apps to do a single function. Their team has been extremely helpful and continues to help walk us through the implementation process.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2024

Amazing customer support! Jayson is awesome and I'm sure the rest of the team is as well! Thank you Giftship!!

Store

Drinksi

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is amazing!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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