Giftship: Gift Options & More
All-in-one App for Store Customization and Gifting Tools
Rating
4.8
feedback
250
chart
#4,182
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
31%
-
Less than a year
40%
-
More than a year
22%
Reviews Summary
The reviews for the Giftship Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses, helpfulness, and patience of the developers, making it a game-changer for many businesses. The app offers a wide range of features that can be easily customized to suit specific needs, such as managing gift options, multi-address shipping, and personalized messages. However, there are a few negative reviews mentioning issues with billing, compatibility with other apps like ShopPay, and concerns about accurate analytics.
Highlights
Review RSS Feed
All reviews
Feb. 9, 2026
Loads of great features in the app and the customer service is outstanding. We're already using a few of the features and I am working on adding even more across our site and was able to cancel another subscription when I discovered that Giftship also had the same functionality that we were paying for elsewhere. The customer support is is so responsive and helpful.
Feb. 3, 2026
the team is always willing to help and super fast in responding with any questions or issues.
Jan. 16, 2026
Absolutely incredible customer service; they respond immediately!!! This app has been a game changer for us as a gifting company with the desired delivery date option.
Jan. 8, 2026
The Giftship team was incredibly helpful and patient as we worked through the best possible solution for our situation. While they weren’t able to help entirely, they did find a workaround that helped significantly
Dec. 7, 2025
Ich habe diese App für einen Testraum von 7 Tagen installiert. Mir wurde sofort der Betrag von 59,99 abgezogen. Zusätzlich gibt die App vor einen Basis-Plan zu haben, den es nach Installation nicht mehr gibt. Finger weg!
Update: As mentioned previously, you have not been billed for any usage of the app. Can you please confirm and get back to us here: [email protected] Aktualisierung: Wie bereits erwähnt, wurden Ihnen für die Nutzung der App keine Gebühren berechnet. Bitte bestätigen Sie dies und kontaktieren Sie uns unter [email protected]. Hello, We're very sorry to hear of the issue. As you uninstalled the app within 24 hours, you certainly should not have been charged anything during your free trial period. We have reached out to you, and wanted to let you know that we are reaching out to Shopify right now to see what may have occurred here as the billing is handled on their end. We will follow up again!
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